Title: Holiday Inn Express & Suites Newberry by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=8914&destination=Newberry%2C+South+Carolina%2C+United+States+of+America&selected=2803681&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express & Suites Newberry by IHG Travelers start their days with a continental breakfast and express check-in at this Newberry hotel, where relaxation awaits at the indoor pool ## Photo gallery for Holiday Inn Express & Suites Newberry by IHG ![Exterior - Holiday Inn Express & Suites Newberry by IHG (Newberry)](https://images.trvl-media.com/lodging/3000000/2810000/2803700/2803681/d098e4c5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool - Holiday Inn Express & Suites Newberry by IHG (Newberry)](https://images.trvl-media.com/lodging/3000000/2810000/2803700/2803681/549be75d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi - Holiday Inn Express & Suites Newberry by IHG (Newberry)](https://images.trvl-media.com/lodging/3000000/2810000/2803700/2803681/3b39bfd9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free continental breakfast - Holiday Inn Express & Suites Newberry by IHG (Newberry)](https://images.trvl-media.com/lodging/3000000/2810000/2803700/2803681/ecf8f7be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi - Holiday Inn Express & Suites Newberry by IHG (Newberry)](https://images.trvl-media.com/lodging/3000000/2810000/2803700/2803681/5ae74698.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Newberry College and the historic Opera House, Holiday Inn Express & Suites Newberry is a practical base for visitors. Guests enjoy continental breakfast, in-room WiFi, a gym for workouts, and an indoor pool to unwind. ## Reviews 9.0 Wonderful ## Popular amenities - Free Wi-Fi - Air-conditioning - Gym £91 includes taxes & fees 4 Apr - 5 Apr ## Room options ### Check availability for these dates Tonight [Mar 25 - Mar 26](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=2803681&PinnedHotelID=2803681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=2803681&PinnedHotelID=2803681&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 26 - Mar 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=2803681&PinnedHotelID=2803681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=2803681&PinnedHotelID=2803681&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2803681&PinnedHotelID=2803681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2803681&PinnedHotelID=2803681&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=2803681&PinnedHotelID=2803681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=2803681&PinnedHotelID=2803681&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) ![Combined shower/bathtub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/3000000/2810000/2803700/2803681/f82b2ddd_edited_e11f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) 9.4 Exceptional 3 reviews - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower) ![Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2810000/2803700/2803681/c3c609b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower) 8.0 Very good 1 review - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub) ![Combined shower/bathtub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/3000000/2810000/2803700/2803681/f82b2ddd_edited_e11f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub) 10.0 Exceptional 14 reviews - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub) ![Combined shower/bathtub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/3000000/2810000/2803700/2803681/f82b2ddd_edited_e11f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub) 10.0 Exceptional 1 review - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Standard Room, 1 King Bed (LEISURE) ![Combined shower/bathtub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/3000000/2810000/2803700/2803681/f82b2ddd_edited_e11f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (LEISURE) 9.2 Wonderful 34 reviews - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed with Sofa bed ![Combined shower/bathtub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/3000000/2810000/2803700/2803681/f82b2ddd_edited_e11f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed 9.8 Exceptional 8 reviews - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Standard Room ![Combined shower/bathtub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/3000000/2810000/2803700/2803681/f82b2ddd_edited_e11f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - 1 bedroom - Sleeps 2 - 1 King Bed OR 1 Queen Bed ### View all photos for Standard Room, 2 Queen Beds ![Combined shower/bathtub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/3000000/2810000/2803700/2803681/f82b2ddd_edited_e11f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.6 Excellent 22 reviews - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, Multiple Beds ![Combined shower/bathtub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/3000000/2810000/2803700/2803681/f82b2ddd_edited_e11f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds 8.0 Very good 5 reviews - 1 bedroom - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Suite, 1 King Bed with Sofa bed, Corner ![Combined shower/bathtub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/3000000/2810000/2803700/2803681/f82b2ddd_edited_e11f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed, Corner 10.0 Exceptional 1 review - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNewberry-Hotels-Holiday-Inn-Express-Suites-Newberry.h2803681.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNewberry-Hotels-Holiday-Inn-Express-Suites-Newberry.h2803681.Hotel-Information) ## About the area Located in Newberry, Holiday Inn Express & Suites Newberry by IHG is in the suburbs. Enoree River Vineyards and Winery and Newberry Opera House are two other places to visit that come recommended. [Visit our Newberry travel guide](https://www.expedia.co.uk/Newberry.dx8914) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.29094%2C-81.54410&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lMTDyyRCUEgWWIIN3btwK5eHiaw=) 121 Truman Ave, Newberry, SC, 29108-6165 ### What's nearby - Enoree River Vineyards and Winery 3 min drive \- 2.1 miles - Lynch's Woods Park 5 min drive \- 3.5 miles - The Heritage 5 min drive \- 4.1 miles - Newberry Opera House 7 min drive \- 7.4 miles - Newberry College 8 min drive \- 7.2 miles ### Getting around - Columbia, SC (CAE-Columbia Metropolitan) 44 min drive ### Restaurants - Love's Travel Stop 15 min walk - McDonald's 15 min walk - McDonald's 7 min drive - Starbucks 6 min drive - Cook Out 6 min drive ## About this property ### Holiday Inn Express & Suites Newberry by IHG Hotel near Enoree River Vineyards and Winery Located close to Newberry College and Newberry Opera House, Holiday Inn Express & Suites Newberry by IHG provides free continental breakfast, dry cleaning/laundry services and a gym. Free in-room WiFi and a 24-hour business centre are available to all guests. Additional perks include: - An indoor pool - Free self-parking - Express check-out, express check-in and coffee/tea in reception - A 24-hour front desk, 1 meeting room and a computer station - Guest reviews say great things about the helpful staff Room features All 77 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. Extra amenities include: - Bathrooms with shower/bath combinations and free toiletries - 37-inch HDTVs with premium channels - Fridges, microwaves and coffee/tea makers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/860000/854800/854789/d1a2214d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Newberry-Opera House Newberry - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 823 reviews £103 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=854789&PinnedHotelID=854789&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio Suite, 1 King Bed | Living area](https://images.trvl-media.com/lodging/93000000/92610000/92601000/92600971/w5755h3840x5y0-fbfcae44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2 Suites By Hilton Newberry Newberry - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 76 reviews £85 includes taxes & fees 5 Apr - 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Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 1,003 reviews £98 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=1823665&PinnedHotelID=1823665&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=2803681&PinnedHotelID=2803681&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2803681,854789,92600971,17967,18777) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free continental breakfast - Coffee and tea in common areas ### Things to do - Gym - Indoor pool ### Family friendly - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 24-hour business centre - 301 square feet of conference space - Computer station - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 5 accessible parking spaces - Assistive listening devices - Braille/raised signage - Lift (107 centimetre wide door) - Pool hoist on site - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (86 centimetre high) - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 1 building - 4 floors - Banquet hall - Built in 2009 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 37-inch flat-screen TV with premium cable channels - Pay films ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Free weekday newspapers - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in time starts at 3 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 21 ### Check-out Check-out before 11 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Cleaning/housekeeping/linen are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Express Hotel Newberry Holiday Inn Express Newberry Holiday Inn Express Hotel And Suites Newberry Holiday Inn Express Newberry Hotel ## Frequently asked questions ### Does Holiday Inn Express & Suites Newberry by IHG have a pool? ### How much does it cost to stay at Holiday Inn Express & Suites Newberry by IHG? ### Is Holiday Inn Express & Suites Newberry by IHG pet-friendly? ### How much is parking at Holiday Inn Express & Suites Newberry by IHG? ### What time is check-in at Holiday Inn Express & Suites Newberry by IHG? ### What time is check-out at Holiday Inn Express & Suites Newberry by IHG? ### Where is Holiday Inn Express & Suites Newberry by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Express & Suites Newberry by IHG Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Location ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 422 8 - Good 153 6 - Okay 46 4 - Poor 24 2 - Terrible 18 ## Reviews Verified ### 10/10 Excellent #### Lisa 3 Mar 2026 Nice and clean. Friendly staff. Convenient location. Great breakfast! ##### Lisa Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Ronald 27 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, comfy bed and great breakfast ##### Ronald Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Deirdre 23 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was clean and very cozy. Every member of the staff we came in contact with was very pleasant, professional, and helpful. The breakfast was awesome and I would definitely stay here again. ##### Deirdre Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Patsy 6 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Yes the young lady that was taking care of the breakfast was super. She did a great job on the food and keeping the place cleaned. Rooms were very clean. Will definitely be staying again in the future. ##### Patsy Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### R Scott 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean staff was great ! ##### R Scott Stayed 4 nights in Oct 2025 Verified ### 8/10 Good #### mark 17 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Relatively new facility. Clean room. Comfortable bedding. ##### mark Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Jodi 2 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was very clean! The staff was extremely nice! ##### Jodi Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Jenny 6 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Check in was super easy and very friendly. Quiet room and good breakfast. ##### Jenny Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### David 9 Nov 2025 Liked: Cleanliness Clean outside and inside lobby area Rooms were clean & bed was comfy Bathroom good size overall nice stay Breakfast was good also Staff was nice but not super friendly ##### David Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Jordan 9 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Room was clean on arrival and daily during stay. Friendly staff. Plenty of parking for trucks with trailers ##### Jordan Stayed 2 nights in Nov 2025 Verified ### 8/10 Good #### Linsley 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The front desk staff and other workers were pleasant and enjoyable to interact with. ##### Linsley Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### William 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Parking was nice ##### William Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Carmen 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent breakfast ##### Carmen Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### James 2 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very good service and stay ##### James Stayed 9 nights in Aug 2025 Verified ### 10/10 Excellent #### harold 19 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff ##### harold Stayed 10 nights in Sep 2025 Verified ### 10/10 Excellent #### Dawn 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful staff very helpful and kind ##### Dawn Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Laura 15 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities We are from Newberry but live in Tennessee, so we have definitely found a place to stay whenever we visit home! The hotel is very clean, staff were friendly, and the breakfast was a hit! ##### Laura Stayed 2 nights in Jul 2025 Verified ### 8/10 Good #### Pamela 27 Jul 2025 Liked: Staff & service, property conditions & facilities Staff was friendly and the breakfast was great! Our room had hairs all over the bathroom floor and one on a pillow as well, so that wasn’t great, but the beds were comfortable ##### Pamela Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### Timothy 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean and very polite staff ##### Timothy Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Jane 21 Jul 2024 Liked: Cleanliness, staff & service, room comfort Location was great, very clean, great breakfast ##### Jane Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### Clara 4 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean and the beds were comfortable. ##### Clara Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Tanaejah 27 Jun 2025 Liked: Amenities Property was clean and smelled wonderful. The common area were a little warm but the room was perfect. The staff was friendly. Overall GREAT STAY!!! ##### Tanaejah Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Daniel 7 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great HDI. Very good handicap facilities. ##### Daniel Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Jon 31 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a very nice hotel. Very comfortable. And easy access from the interstate. ##### Jon Stayed 1 night in May 2025 Verified ### 8/10 Good #### Dawn 30 Nov 2025 Liked: Cleanliness, staff & service, amenities I fell in the shower in room 101 and messed up my wwrist and my left elbow. The manager told me and my husband to call hotels.com and request a full refund for our stay. My husband called and left a message and no one ever returned our call. The staff at the motel were great, very friendly and very concerned about my fall. But as far as hotel.com I'm not at all pleased with them!!! ##### Dawn Stayed 3 nights in Nov 2025 ---