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Indoor pool
Terrace/patio
Terrace/patio
Frette Italian sheets, hypo-allergenic bedding, pillow top beds, minibar

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationTimes Square1 min walk
    Popular LocationBroadway3 min walk
    Popular LocationBryant Park9 min walk
    AirportNew York, NY (JFK-John F. Kennedy Intl.)21 min drive
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  • Suite, 1 Bedroom

    Room amenities

    • 530 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom
  • Suite, 1 Bedroom

    Room amenities

    • 549 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom
  • Suite, 1 Bedroom

    Room amenities

    • 730 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 Bedroom
  • Junior Suite, 1 King Bed

    Room amenities

    • 409 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed
  • Junior Suite, 1 King Bed, Terrace

    Room amenities

    • 400 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Terrace
  • Suite, 1 Bedroom

    Room amenities

    • 525 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom
  • Grand Room, 1 King Bed

    Room amenities

    • 335 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsGrand Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Terrace

    Room amenities

    • 268 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Terrace
  • Superior Room, 1 Queen Bed

    Room amenities

    • 250 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed

    Room amenities

    • 270 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds
  • Junior Suite, 1 King Bed, Terrace (Zen Suite, 1 Bedroom)

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Terrace (Zen Suite, 1 Bedroom)
  • Suite, 1 Bedroom

    Room amenities

    • 872 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 Bedroom

About this area

New York

Located in New York's Midtown neighbourhood, The Chatwal, a Luxury Collection Hotel, New York City is in the city centre and near a metro station. Broadway and Radio City Music Hall are cultural highlights, and some of the area's popular attractions include Madame Tussauds Wax Museum and Central Park Zoo. Travelling with kids? Make time for American Museum of Natural History, or head to an event or a match at Madison Square Garden.
Visit our New York travel guide
Popular Location

What's nearby

  • Times Square - 1 min walk
  • Broadway - 3 min walk
  • Bryant Park - 9 min walk
  • Rockefeller Center - 10 min walk
  • Grand Central Terminal - 10 min walk

Getting around

  • Grand Central - 42 St. Station - 14 min walk
  • 5 Av Station (W. 42nd St.) - 3 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.) - 21 min drive

Restaurants

  • The Lambs Club Restaurant — 1 min walk
  • Lambs Club Bar — 1 min walk
  • Butter Midtown - 3 min walk
  • BXL Cafe - 3 min walk
  • Heartland Brewery - 4 min walk

About this property

The Chatwal, a Luxury Collection Hotel, New York City

Family-friendly New York hotel in Midtown, walk to Times Square
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site. All 76 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. LCD TVs with digital channels and first-run films provide a bit of entertainment, and guests will also find comforts such as Frette Italian sheets and pillow menus.
The Chatwal, a Luxury Collection Hotel, New York City offers 76 forms of accommodation with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets. A pillow menu is available. 42-inch LCD televisions come with premium digital channels, first-run films and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include espresso makers and complimentary bottles of water. Microwaves, fridges and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

MYND Spa & Salon has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: USD 65.00 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: USD 44 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Cots/infant beds (surcharge)
  • Dry cleaning service
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Japanese
  • Portuguese
  • Russian
  • Slovak
  • Spanish

Business services

  • Meeting rooms
  • Conference space (1500 square feet)

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Grab bar in bath
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • First-run films
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 4 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 20 March 2020 to 1 December 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay
Dogs only
1 per room (up to 25 lbs/11 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per day.
Cots (infant beds) are available for USD 75.0 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 44 per person (approximately)
  • Airport shuttle fee: USD 185 per vehicle (one-way)
  • Valet parking fee: USD 65.00 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 75.0 per night
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Chatwal
Chatwal Luxury Collection
Chatwal Luxury Collection Hotel
Chatwal Luxury Collection Hotel New York
Chatwal Luxury Collection New York
The Chatwal Hotel New York City
Chatwal Luxury Collection Hotel New York City
Chatwal Luxury Collection New York City
The Chatwal, a Luxury Collection Hotel, New York City Hotel
The Chatwal, a Luxury Collection Hotel, New York City New York

Frequently asked questions

Can I cancel my reservation for free at The Chatwal, a Luxury Collection Hotel, New York City and receive a full refund?
Yes, The Chatwal, a Luxury Collection Hotel, New York City offers free cancellation on select room rates, because flexibility matters! Please refer to The Chatwal, a Luxury Collection Hotel, New York City cancellation policy on our site for more details about any exclusions or requirements.
Does The Chatwal, a Luxury Collection Hotel, New York City have a pool?
Yes, this property has an indoor pool.
Is The Chatwal, a Luxury Collection Hotel, New York City pet-friendly?
Yes, this hotel allows dogs (limit 1 per room) with a maximum weight of up to 11 kg per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.
How much is parking at The Chatwal, a Luxury Collection Hotel, New York City?
Valet parking is available for USD 65.00 per day.
What time is check-in at The Chatwal, a Luxury Collection Hotel, New York City?
Check-in is from 4 PM to midnight.
What time is check-out at The Chatwal, a Luxury Collection Hotel, New York City?
Checkout is at noon.
Does The Chatwal, a Luxury Collection Hotel, New York City provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 185 per vehicle, one-way, applies.
Where is The Chatwal, a Luxury Collection Hotel, New York City located?
This family-friendly New York hotel is located in the historical district, just steps away from Times Square and Broadway. 5th Avenue and Minskoff Theater are also within 5 minutes. 5 Av Station (W. 42nd St.) and 49th St. Station are within a 5-minute walk.
4.7
Exceptional
5 - Excellent
313
4 - Good
52
3 - Okay
14
2 - Poor
7
1 - Terrible
4

4.8/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Located pretty much in Times Sq. But not noisy. Staff very attentive in all functions. Restaurant very good for breakfast. Standard room good size for NYC. Bathroom very nice. Two sinks, large shower, no bath. However, stupid heated toilet seat that made seat too small and hard to use even for my modest frame. Exterior less than perfect. The usual NYC scaffolding obscured the whole front. Street level entrance door hard to open - heavy. Overall do recommend and would be happy to stay hear again
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel and services. 1 minute from timessquare
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room with balcony on a lower floor was extremely quiet and private. Depite the central location, the room provided a place for an excellent nights sleep.
Stayed 4 nights in Feb 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities
LOCATION GREAT, HOTEL CLEAN AND COMFORTABLE. PROBLEMS WITH THE SHOWER 2 SEPERATE TIMES. VERY ANNOYING.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who were extremely helpful, brilliant central location right next to Times Square
Stayed 4 nights in Feb 2020

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