Title: Royal Stay Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Royal Stay Hotel Hotel in Long Island City with fitness centre and 24-hour front desk ![Exterior](https://images.trvl-media.com/lodging/3000000/2790000/2784200/2784171/de018195.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/3000000/2790000/2784200/2784171/3477d2f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/3000000/2790000/2784200/2784171/96edb225.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2790000/2784200/2784171/374ebdd9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/3000000/2790000/2784200/2784171/362b9eac.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near 5th Avenue, Royal Stay Hotel offers a practical retreat in the city center. Guests can easily keep up with emails using the in-room WiFi, handle business matters at the dedicated business center, or maintain their exercise regimen at the on-site gym. 5.2 ## Popular amenities - Gym - Housekeeping - 24/7 front desk - Free WiFi - Air conditioning - Business services ## Room options ### Check availability for these dates Tonight [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=2784171&PinnedHotelID=2784171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=2784171&PinnedHotelID=2784171&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=2784171&PinnedHotelID=2784171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=2784171&PinnedHotelID=2784171&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2784171&PinnedHotelID=2784171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2784171&PinnedHotelID=2784171&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2784171&PinnedHotelID=2784171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2784171&PinnedHotelID=2784171&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2790000/2784200/2784171/fcb1ac2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Fridge TV Private bathroom Shower/bath combination Coffee/tea maker Satellite channels - Sleeps 2 - 1 King Bed ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2790000/2784200/2784171/c622caf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds ### Highlights Air conditioning Connecting rooms available Fridge TV Private bathroom Shower/bath combination Coffee/tea maker Satellite channels - Sleeps 4 - 2 Double Beds ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2790000/2784200/2784171/374ebdd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Connecting rooms available Fridge TV Private bathroom Shower/bath combination Coffee/tea maker Satellite channels - Sleeps 2 - 1 King Bed ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2790000/2784200/2784171/33a273d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible ### Highlights Air conditioning Connecting rooms available Fridge TV Private bathroom Shower/bath combination Coffee/tea maker Satellite channels - Sleeps 2 - 1 King Bed ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2790000/2784200/2784171/c622caf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds, City View ### Highlights Air conditioning Connecting rooms available Fridge TV Private bathroom Shower/bath combination Coffee/tea maker Satellite channels - City view - Sleeps 4 - 2 Double Beds ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2790000/2784200/2784171/33a273d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Fridge TV Private bathroom Shower/bath combination Coffee/tea maker Satellite channels - Sleeps 2 - 1 King Bed ## You may also like Ad ![Room, 1 King Bed, Corner | Premium bedding, down duvets, pillow-top beds, minibar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2180000/2175500/2175451/4984467e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Standard East Village Manhattan - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-Royal-Stay-Hotel.h2784171.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-Royal-Stay-Hotel.h2784171.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.75526%2C-73.93668&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5j2hPgUZwp3Y6lH-NltHG44mSi0=) 3830 Crescent St, Long Island City, NY, 11101 #### What's nearby - Queensbridge Park - 11 min walk - 0.6 miles - The Foundry - 14 min walk - 0.8 miles - Gantry Plaza State Park - 16 min walk - 0.9 miles - Museum of the Moving Image - 16 min walk - 0.9 miles - MoMA PS1 - 19 min walk - 1.0 mile #### Getting around - Long Island City Hunterspoint Avenue Station - 3 min drive - 39 Av. Station - 6 min walk - LaGuardia Airport (LGA) - 23 min drive #### Restaurants - ‪Artpresso Cafe - ‬4 min walk - ‪Dk Public - ‬4 min walk - ‪John Brown BBQ - ‬5 min walk - ‪Joe Coffee Company - ‬6 min walk - ‪Beija Flor - ‬4 min walk ## About this property ### Royal Stay Hotel Hotel near 5th Avenue Royal Stay Hotel provides amenities, such as a gym and a business centre. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - A 24-hour front desk, a lift and ATM/banking services - Smoke-free property Room features All 80 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi. Other conveniences in all rooms include: - Bathrooms with shower/bath combinations - 32-inch TVs with satellite channels - Wardrobes/cupboards, fridges and coffee/tea makers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/860000/856100/856099/7c81593f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham North Bergen NJ/NYC Area North Bergen - Parking included - Free WiFi - Air conditioning - Housekeeping 7.4 Good 1,141 reviews £87 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=856099&PinnedHotelID=856099&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/114000000/113900000/113896300/113896272/75018ced.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LIC Manhattan View Hotel Queens - Free WiFi - Gym - Parking available - Business services 8.2 Very good 626 reviews £135 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=113896272&PinnedHotelID=113896272&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178916/541bb7ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Microtel Inn by Wyndham Long Island City Queens - 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Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 8.0 Very good 199 reviews £144 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=94940098&PinnedHotelID=94940098&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/59000000/58160000/58150200/58150117/7b79236a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EVEN Hotel Long Island City - New York by IHG Queens - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 15 reviews £131 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=58150117&PinnedHotelID=58150117&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, free WiFi](https://images.trvl-media.com/lodging/116000000/116000000/115997100/115997085/71ee6b00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Belleville Motor Lodge Belleville - Pet-friendly - Parking included - Free WiFi - Restaurant 7.4 Good 204 reviews £96 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=115997085&PinnedHotelID=115997085&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (USD 25 per night) ### Things to do - Gym ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - ATM ### Guest services - Housekeeping (daily) - Turndown service ### Business services - 1,701 square feet of conference space - Business centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) ### More - 10 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch TV with satellite channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 21 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 100.00 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: USD 25 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Long Island City Ramada Ramada Hotel Long Island City Ramada Long Island City Ramada Long Island City Hotel Long Island City Ramada Long Island City New York Ramada Wyndham Long Island City Hotel Ramada Wyndham Long Island City Royal Stay Hotel Hotel Royal Stay Hotel Long Island City Ramada by Wyndham Long Island City Royal Stay Hotel Hotel Long Island City ## Frequently asked questions ### Is Royal Stay Hotel pet-friendly? > No, only service animals are welcome at the property. ### What time is check-in at Royal Stay Hotel? > Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Royal Stay Hotel? > Checkout is at 11 AM. ### Where is Royal Stay Hotel located? > Located in Queens, this hotel is within 3 miles (5 km) of Memorial Sloan-Kettering Cancer Center, 5th Avenue and Central Park. Radio City Music Hall and Columbus Circle are also within 3 miles (5 km). 39 Av. Station is 6 minutes by foot and Queensboro Plaza Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Royal Stay Hotel Reviews 5.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.0 Cleanliness ### 6.2 Location ### 5.6 Staff & service ### 4.2 Eco-friendliness ### 5.0 Property conditions & facilities 10 - Excellent 100 8 - Good 181 6 - Okay 200 4 - Poor 186 2 - Terrible 333 ### 10/10 Excellent #### Jose 28 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities Very good place good staff ##### Jose ### 2/10 Terrible #### Boris 7 Nov 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Worst hotel on the face of the planet. Rather stay in the street ##### Boris Stayed 1 night in Nov 2022 ### 2/10 Terrible #### Eduardo 9 Sept 2022 Disliked: Cleanliness, amenities, property conditions & facilities The worst hotel ever. The whole hotel stinks cigarettes. I won’t to mention the room cause if I write here no one will ever go there. Please stay away from this place. ##### Eduardo Stayed 2 nights in Sep 2022 ### 8/10 Good #### Dalila 14 Jul 2022 Liked: Staff & service Disliked: Amenities, property conditions & facilities It was ok, the door was a little tricky to close and the hair dryer didn’t work tho ##### Dalila Stayed 3 nights in Jul 2022 ### 2/10 Terrible #### Mustafa 13 Aug 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were super dirty, hall was the same too, there was smell, hairs on pillow/sheets, ##### Mustafa Stayed 2 nights in Aug 2022 ### 2/10 Terrible #### Naveen 25 Jul 2022 Disliked: Cleanliness, staff & service, property conditions & facilities ILLITERATE STAFF. I RECOMMEND TO ALL , DONT GO THEIR ##### Naveen Stayed 1 night in Jul 2022 ### 4/10 Poor #### Mark E 10 Sept 2022 Disliked: Cleanliness, amenities, property conditions & facilities Unclean, Useless WiFi, Key needed recalibrating every day, and $60 CASH deposit was required to check in, despite having paid in full on Expedia. ##### Mark E Stayed 3 nights in Sep 2022 ### 6/10 Okay #### FNU 5 Dec 2022 Disliked: Staff & service, amenities, property conditions & facilities Had to keep $60 deposit… Food was not available and staff was rude sometimes not all of them though ##### FNU ### 4/10 Poor #### Verified traveller 18 Jul 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort heavy smoking odor, dirty carpet, damaged door, hair in shower and toilet, antenna TV, broken chair, stains on blankets and mattress, noisy neighbors. ##### Verified traveller Stayed 3 nights in Jul 2022 ### 6/10 Okay #### Georgiana 16 Jul 2022 Liked: Staff & service Disliked: Property conditions & facilities The hotel is located 15 minutes walk from the Queens Plaza subway. It was definitely one of the cheapest options with regards to accommodation. You will have to compromise. The AC was filthy, the mattress protector was filled with stains, no fire detector, holes in the walls and ceiling. I mean if you’re not too pretentious and you just want a cheap stay, you should consider it. ##### Georgiana Stayed 3 nights in Jul 2022 ### 2/10 Terrible #### Jarrett 12 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Run-down Hotel I prepaid for the room and when I checked-in the required a $60 cash deposit to get back in the morning. I was initially sent to a room and when I entered there were bags of trash on the floor but then realized someone was in the shower and that it was occupied. I was given another room with stains on the carpet and just generally run-down and unclean. I'm surprised Wyndham would put their name on a hotel of this quality. ##### Jarrett Stayed 1 night in Dec 2022 ### 2/10 Terrible #### Muhammad Jamil 20 Nov 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Services level No facilities available in the rooms except beds to take sleep. Small rooms. No hangers available in the Small cupboard. No glasses available in the room no complimentary water ##### Muhammad Jamil Stayed 1 night in Nov 2022 ### 2/10 Terrible #### Craig 23 Sept 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Room 802 1. Stink of cigarette smoke 2. Toilet keep running water non stop. 3. Carpet was filthy. 4. Bath had hair in it prior to me using it. I didn’t sleep so well with the toilet water running, but I got some rest which I am grateful. If you can work on these things that would be great. ##### Craig Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Robert 8 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quitting Hotels.com because they’re useless This was the worst experience I’ve ever had at both a hotel AND with Hotels.com. Dirty, smelly room that was falling apart(curtains were shredded up, carpet horrendously dirty, and unfinished construction in the bathroom-not to mention the dirty rag on the bathroom floor and unclean sinks and bathtub), shady hotel practices ($60 cash deposit with a $30 late checkout fee that magically dropped to $20 with NO OFFICIAL INVOICE/RECEIPT to be provided). And all that for almost $200 for the night!!! I can understand this sort of thing for a $75-$100/hotel room but for $200? Seriously, don’t think so. Hotels.com customer service was ridiculously unhelpful. I was more upset with hotels.com for their complete lack of competence (First lady to help CONFIRMED THE BEST CALL BACK NUMBER THEN WHEN WE HAD A SOUND ISSUE AFTER SHE TALKED TO OTHER DIVISIONS TO HELP SORT OUT MY SITUATION, SHE TOLD ME TO CALL THEM BACK! WTH? Second/third customer service rep kept citing hotels.com policy in that no refund is possible and that hotels.com could do nothing to help with my situation. Gold status is a joke. Completely useless. I told that rep I’m quitting hotels.com based on this experience. ![Dirty rag discovered right before my first and last shower](https://a.travel-assets.com/ugc/hotel-reviews/98D9BD6F4F0BDE0BCA6A4781068CC8EAF34B0AF91670609502895.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Tub looked dirty and needed a thorough cleaning. ](https://a.travel-assets.com/ugc/hotel-reviews/7EBD4D1CC5C221358098A4CB1289AD010613B0D31670609502440.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hole in ceiling that never got patched up. Based on how dirty the place was, I’m assuming roaches could easily come in from here. ](https://a.travel-assets.com/ugc/hotel-reviews/BC70F111047E558BDABBD5A30F5291B3072882551670609506330.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Box springs that don’t even match the bed. Wth? $190/night for this?!?!?](https://a.travel-assets.com/ugc/hotel-reviews/4552CEACB4D54D3192E94F1E73A0941B6DC6591A1670609500722.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Stayed 1 night in Dec 2022 ### 2/10 Terrible #### Lasma Frianty 26 Feb 2023 When I arrived at the hotel, the hotel had been shut down. And a couple hours before I arrived, i got an email from expedia which said that my reservation had been cancelled, so i reaches out to expedia travel agent at the expedia apps. And I informed the agent regarding the email, and the agent said that my reservation still on going and they sent me recofirmation and they said that I will not have any problem and just go directly to the hotel. And I went as told to the hotel and arrived there. And the hotel is shut down for a refuge camp for the last two months. And I reached out to expedia by email and chatting, and couple replies and said they are still checking on the matters. And until now i havent got any answer. ##### Lasma Frianty Stayed 7 nights in Feb 2023 ### 6/10 Okay #### Mickey 23 Dec 2022 Liked: Cleanliness, staff & service Disliked: Amenities No continental breakfast, Three dollar 💵 sodas ##### Mickey ### 2/10 Terrible #### Didimo 21 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Yo llegue al hotel con la reservacion y el muchacho del hotel fue muy rudo diciendo que como yo hize la reserva con un third partie no habia habitacion para mi por favor necesito mi reembolso ##### Didimo Stayed 1 night in Dec 2022 ### 2/10 Terrible #### Diana 20 Dec 2022 Disliked: Cleanliness, amenities, property conditions & facilities Sehr dreckig, alt, heruntergekommen. Fenster und Türen undicht, laut, kalt, miserabler Zustand des Hotels. ##### Diana ### 2/10 Terrible #### Yu 18 Dec 2022 Disliked: Cleanliness, property conditions & facilities Noisy heat system. Candy and trash left on the ground. Yellow fluid on the toilet. Big dirty stain on the blanket, so as the curtain. ##### Yu ### 2/10 Terrible #### David 13 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pesimo Mal estado del establecimiento, sin personal, personal del front desk rudo, problemas serios con luz, se encendía cada 2 horas, no lograron resolver, subieron a arrancar la luz y la dejaron colgando, no resolvieron ![](https://a.travel-assets.com/ugc/hotel-reviews/3EE4A210392A42AB0AE3EE14105F83BEF6343E241670967773810.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BDAFBBC3A7925F8DE71FE72E43AB9C096D1F44231670967761474.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/812775F4CC4672F10FFA7BC4C242FA2BC157B3FE1670967777090.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0C931C8C4947D16BC47618DEEA372ADC69E26C8C1670967734671.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 7 nights in Dec 2022 ### 2/10 Terrible #### Verified traveller 12 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DO NOT BOOK When you arrive you can tell it just looks dirty. We did not necessarily care to much about that since we said it may be nicer on the inside but we were wrong. They took a cash deposit of $60 from us and stated we would get it back at checkout. Checkout time came and we had a early flight and no one could be found so we waited until we couldn't anymore because we didn't want to miss our flight. I left the key upfront nd then they had the audacity to call me while at the airport asking if we were going to come back for it. I explained to him that we looked for him and could not wait any longer or find him. He offered no way to get to give us our money back. No one ever came and cleaned our room, there was tape over the fire alarms, heat unit was broken. Overall just horrible place to stay. ##### Verified traveller Stayed 3 nights in Dec 2022 ### 4/10 Poor #### Nilton 11 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Insatisfeito/ ruim. Ficamos decepcionados com o atendimento, equipe despreparada e que demonstram pouca empatia com os hóspedes. A limpeza dos quartos não acontece diariamente, dias sim e dias não, mesmo assim uma limpeza ruim. O Hotel não oferece café da manhã nem área para estacionamento de carros. Não vLe o custo e benefício, melhor pagar um valor à mais e se hospedar em Manhattan. ##### Nilton Stayed 6 nights in Dec 2022 ### 2/10 Terrible #### Max 11 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimo Estado muy malo, sucio, alfombras sucias, no hay mantenimiento, en la habitación se encendía la luz cada 2 horas durante toda la noche, nadie pudo resolver el problema, una persona, simplemente nos pidió desconectar la luz, después llegó él a arrancar y dejar la luz colgando, sin sensores contra incendios, todo bloqueado y desconectado, sucio ![](https://a.travel-assets.com/ugc/hotel-reviews/3EE4A210392A42AB0AE3EE14105F83BEF6343E241670781165381.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CEA6F48D77B095A9023D35E080DCD21B359D8BCA1670781164622.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BDAFBBC3A7925F8DE71FE72E43AB9C096D1F44231670781152505.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/812775F4CC4672F10FFA7BC4C242FA2BC157B3FE1670781169843.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Max Stayed 6 nights in Dec 2022 ### 4/10 Poor #### Charles 9 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never again for this hotel. The first room offered had a broken lock, and the room was filthy. The smell was heavily chemical laced. The attendant refused to provide anther room at first. When the manager joined us another room was provided. The overall attitude of the staff was combative. The overall "ambiance" was that of a Bowery SRO. In short, never again for this hotel. ##### Charles Stayed 1 night in Dec 2022 ### 2/10 Terrible #### Cristian 9 Dec 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities the receptionist was very very rude ( nasty rude), he keeps throwing the keys on me , room wasn't clean at my arrival. I wouldn't recommend this place ##### Cristian Stayed 1 night in Dec 2022 ## Expedia's Latest Trends ### Hotels > [DoubleTree by Hilton New York Times Square West](https://www.expedia.co.uk/New-York-Hotels-DoubleTree-By-Hilton-New-York-Times-Square-West.h16255092.Hotel-Information) > > [Arlo Midtown](https://www.expedia.co.uk/New-York-Hotels-Arlo-Midtown.h48669360.Hotel-Information) > > [Westgate New York Grand Central](https://www.expedia.co.uk/New-York-Hotels-Westgate-New-York-Grand-Central.h11606.Hotel-Information) > > [YOTEL New York Times Square](https://www.expedia.co.uk/New-York-Hotels-YOTEL-New-York.h4182702.Hotel-Information) > > [Moxy NYC Times Square](https://www.expedia.co.uk/New-York-Hotels-Moxy-NYC-Times-Square.h17924434.Hotel-Information) > > [Park Lane New York](https://www.expedia.co.uk/New-York-Hotels-Park-Lane-Hotel.h2714.Hotel-Information) > > [Hotel Riu Plaza Manhattan Times Square](https://www.expedia.co.uk/New-York-Hotels-RIU-Plaza-Manhattan-Times-Square.h60677495.Hotel-Information) > > [Hotel Edison Times Square](https://www.expedia.co.uk/New-York-Hotels-Hotel-Edison-Times-Square.h6260.Hotel-Information) > > [New York Hilton Midtown](https://www.expedia.co.uk/New-York-Hotels-New-York-Hilton-Midtown.h19768.Hotel-Information) > > [The Manhattan at Times Square](https://www.expedia.co.uk/New-York-Hotels-The-Manhattan-At-Times-Square-Hotel.h7498.Hotel-Information) > > [Paramount Times Square – A Generator Hotel](https://www.expedia.co.uk/New-York-Hotels-Paramount-Times-Square.h24245.Hotel-Information) > > [NEW YORKER BY LOTTE HOTELS](https://www.expedia.co.uk/New-York-Hotels-The-New-Yorker-A-Wyndham-Hotel.h41009.Hotel-Information) > > [Thompson Central Park New York, by Hyatt](https://www.expedia.co.uk/New-York-Hotels-Parker-New-York.h21429545.Hotel-Information) > > [Millennium Hotel Broadway Times Square](https://www.expedia.co.uk/New-York-Hotels-Millennium-Hotel-Broadway-Times-Square.h25449.Hotel-Information) > > [Renaissance New York Times Square Hotel by Marriott](https://www.expedia.co.uk/New-York-Hotels-Renaissance-New-York-Times-Square-Hotel.h3281.Hotel-Information) > > [Hyatt Grand Central New York](https://www.expedia.co.uk/New-York-Hotels-Grand-Hyatt-New-York.h23677.Hotel-Information) > > [Park Central Hotel New York](https://www.expedia.co.uk/New-York-Hotels-Park-Central-Hotel-New-York.h4164.Hotel-Information) > > [The Westin New York at Times Square](https://www.expedia.co.uk/New-York-Hotels-The-Westin-New-York-At-Times-Square.h889774.Hotel-Information) > > [Moxy NYC East Village](https://www.expedia.co.uk/New-York-Hotels-Moxy-NYC-East-Village.h37678795.Hotel-Information) > > [The Plaza - A Fairmont Managed Hotel](https://www.expedia.co.uk/New-York-Hotels-The-Plaza-Hotel.h28044.Hotel-Information) > > [Baccarat Hotel and Residences New York](https://www.expedia.co.uk/New-York-Hotels-Baccarat-Hotel-And-Residences-New-York.h9759603.Hotel-Information) > > [citizenM New York Times Square](https://www.expedia.co.uk/New-York-Hotels-CitizenM-New-York-Times-Square.h8356903.Hotel-Information) > > [Sonder by Marriott Bonvoy One Platt Apartments Financial District](https://www.expedia.co.uk/New-York-Hotels-Sonder-116-John.h40183705.Hotel-Information) > > [The Gregorian](https://www.expedia.co.uk/New-York-Hotels-The-Gregory-Hotel.h6284.Hotel-Information) > > [Hilton New York Times Square](https://www.expedia.co.uk/New-York-Hotels-Hilton-Times-Square.h423330.Hotel-Information) > > [Hotel Riu Plaza New York Times Square](https://www.expedia.co.uk/New-York-Hotels-Hotel-Riu-Plaza-New-York-Times-Square.h11677770.Hotel-Information) > > [Tempo by Hilton New York Times Square](https://www.expedia.co.uk/New-York-Hotels-Tempo-By-Hilton-New-York-Times-Square.h17497.Hotel-Information) > > [Hyatt Regency Times Square](https://www.expedia.co.uk/New-York-Hotels-HYATT-REGENCY-TIMES-SQUARE.h24954.Hotel-Information) > > [citizenM New York Bowery](https://www.expedia.co.uk/New-York-Hotels-CitizenM-New-York-Bowery.h22247316.Hotel-Information) > > [Pendry Manhattan West](https://www.expedia.co.uk/New-York-Hotels-Pendry-Manhattan-West.h68272643.Hotel-Information)