Hyatt House New York/Chelsea

Property class: 3.5

Choose dates to view prices

Located close to Empire State Building and Macy's, Hyatt House New York/Chelsea provides a free breakfast buffet, a corner/local shop and a rooftop terrace. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a 24-hour gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is £209
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, white bedding, two bedside lamps, and a framed floral artwork above the bed.

Room, 1 King Bed

9.0 out of 10
Wonderful
(66 reviews)
  • City view
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

A kitchen with a black tiled backsplash, a stainless steel pot on an induction cooktop, and colorful bell peppers on the counter.

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 311 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

A kitchen with a black tiled backsplash, a stainless steel pot on an induction cooktop, and colorful bell peppers on the counter.

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • City view
  • 389 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

A hotel room with a large bed, two bedside tables with lamps, a TV, a chair, and a view of a cityscape through a large window.

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (with Shower)

A hotel room with a neatly made bed, two bedside lamps, and a framed artwork above the bed.

Studio Suite, 1 Queen Bed, Accessible (with Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Bathtub Grab Bars (ADA Kitchen)

A bathroom with a sink, mirror, and a shower area.

Studio Suite, 2 Queen Beds, Bathtub Grab Bars (ADA Kitchen)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed (Specialty)

A kitchen with a black tiled backsplash, a stainless steel pot on an induction cooktop, and colorful bell peppers on the counter.

Studio Suite, 1 King Bed with Sofa bed (Specialty)

  • City view
  • 402 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Specialty)

A kitchen with a black tiled backsplash, a stainless steel pot on an induction cooktop, and colorful bell peppers on the counter.

Suite, 1 Bedroom (Specialty)

  • City view
  • 509 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

A kitchen with a black tiled backsplash, a stainless steel pot on an induction cooktop, and colorful bell peppers on the counter.

Suite, 1 Bedroom (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible

A modern kitchen with dark wood cabinets, a stainless steel dishwasher, a microwave, and a black tiled backsplash.

Suite, 1 Bedroom, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 509 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Manhattan, a neighbourhood in New York, Hyatt House New York/Chelsea is near a metro station. Travellers who have shopping on the agenda can visit Macy's and Times Square. Empire State Building is another place to visit that comes recommended. Visit our New York travel guide
Map
815 Ave of the Americas, New York, NY, 10001

What's nearby

  • A Gothic cathedral with pointed spires and intricate window designs, surrounded by modern skyscrapers.
    5th Avenue
    5 min walk - 0.3 miles
  • A cityscape with prominent skyscrapers, including the Empire State Building, and a large circular building with a dome.
    Madison Square Garden
    6 min walk - 0.4 miles
  • A busy street scene in front of Macy's with people walking and street vendors.
    Macy's
    6 min walk - 0.4 miles
  • The Empire State Building surrounded by other skyscrapers in New York City.
    Empire State Building
    6 min walk - 0.4 miles
  • Times Square with large billboards and skyscrapers.
    Times Square
    14 min walk - 0.8 miles

Getting around

  • 28 St. Station (Broadway)
    2 min walk
  • New York W 32nd St. Station
    4 min walk
  • LaGuardia Airport (LGA)
    30 min drive

Restaurants

  • McDonald's
    1 min walk
  • Skirt Steak
    1 min walk
  • Starbucks
    2 min walk
  • L'Amico
    2 min walk
  • Pergola
    2 min walk

About this property

Hyatt House New York/Chelsea

  • Hotel near Macy's
  • Located close to Empire State Building and Times Square, Hyatt House New York/Chelsea provides a free breakfast buffet, a corner/local shop and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a 24-hour gym.
  • You'll also enjoy perks such as:
    • Valet parking (surcharge), a 24-hour front desk and luggage storage
    • A lift, a front desk safe and tour/ticket information
    • Smoke-free property
    • Guest reviews say great things about the breakfast, helpful staff and location
  • Room features
  • All 150 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other amenities include:
    • Bathrooms with designer toiletries and showers
    • 42-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, fridges and microwaves

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  • Breakfast included
  • Pet-friendly
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includes taxes & fees
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Frequently asked questions

Is Hyatt House New York/Chelsea pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hyatt House New York/Chelsea?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Hyatt House New York/Chelsea on 22 Nov 2026 start from £209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt House New York/Chelsea?

Valet parking is available for USD 68 per day.

What time is check-in at Hyatt House New York/Chelsea?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hyatt House New York/Chelsea?

Checkout is at noon.

Where is Hyatt House New York/Chelsea located?

Located in Manhattan, this hotel is within a 10-minute walk of Macy's and Empire State Building. Times Square is 0.7 mi (1.1 km) away. 28 St. Station (Broadway) and 28 St. Station (7th Av.) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt House New York/Chelsea Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 611 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly and attentive staff, beds were big and comfy. Will definitely stay again.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Chris at the front Desk!!!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location ,clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, close to attractions and subway, friendly staff
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, very helpful staff, area is good.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! We arrived early and our room was ready hours before check in. Wonderful view. Wonderful location.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a great experience at Hyatt House. Staff was friendly, check-in was easy, and our room had an awesome view. The roof lookout was cool and the breakfast buffet was super helpful especially when traveling with kids.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt house, staff, room, and breakfast was all amazing. Everyone was so kind and helpful that we will definitely be going back anytime we have to stay in the city
Stayed 13 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was very friendly. We had a balcony room on the 29th floor and Empire State Building was right in front of the balcony.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, comfortable beds and linens. The fitness center did not offer much and was small but had a patio to look over the city. Neighborhood was busy and difficult for ubers to get to.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent rooms with great views.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I found in New York with so many restaurants that I didn’t utilize the free breakfast, we did use it one morning and the food was ok. The only criticism I have about the room was that it took a bit to get the air-conditioning working and the bathroom was always super hot. Staff was very helpful though.
Stayed 7 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay in the city , friendly staff , nice breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Family friendly amenities.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and a relaxing stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, friendly staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ I had an amazing stay at Hyatt House. From check-in, the staff was welcoming, professional, and incredibly accommodating, and I was thrilled to receive an awesome room upgrade that made the experience even better. The upgraded room was spacious, modern, spotless, and offered beautiful views. The bed was very comfortable, the amenities were thoughtful, and the location made it easy to explore the city on foot. What stood out most was the exceptional customer service—the team truly went above and beyond. I’d happily stay again and recommend Hyatt House to family and friends.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, amazing comfortable bed, the area is right in the middle of downtown which is nearby to all attractions
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Amazing staff!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location and great hotel
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay that is convenient to food and tourist attractions.
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff accommodated my request of a view of the Empire State Building. Staff was helpful checking in and out. They held our luggage prior to check in and after checkout. Breakfast was until 9am and I got there at 8:30 and the place was decimated. Nothing left at all. Go early!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly receptionist, close to attractions
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything. And the staff was politeness was unique. From the reception to the kitchen from 1 to 10 , I give 11. As I said , everything was amazing! I do recommend, and I really will be back when I have the chance .
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great room! The room was very large compared to others I’ve stayed in nyc in the past. Kitchenette and large bathroom! Convenient access to transport and food options around!
Stayed 2 nights in Jan 2026