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Overview of Hyatt House New York/Chelsea

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In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Hyatt House New York/Chelsea

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationEmpire State Building7 min walk
    Popular LocationTimes Square14 min walk
    Popular LocationBroadway18 min walk
    AirportNew York, NY (JFK-John F. Kennedy Intl.)35 min drive

Choose dates to view prices

About this area

New York

Located in New York's Midtown neighbourhood, Hyatt House New York/Chelsea is near a metro station. Empire State Building and Times Square are notable landmarks, and travellers looking to shop may want to visit Macy's. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn.
Popular Location

What's nearby

  • 5th Avenue - 3 min walk
  • Empire State Building - 7 min walk
  • Macy's - 7 min walk
  • Times Square - 14 min walk
  • Broadway - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 36 min drive

Restaurants

  • H Bar — 1 min walk
  • Grey Bar & Restaurant - 3 min walk
  • O'Reilly's Pub - 3 min walk
  • The Flatiron Room - 3 min walk
  • Stumptown coffee roasters - 3 min walk

About this property

Hyatt House New York/Chelsea

3.5-star New York hotel in Midtown, walk to Empire State Building
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/café, a snack bar/deli and a rooftop terrace are on-site. All 150 soundproofed rooms feature free WiFi and MP3 docks. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like fridges and microwaves.
Hyatt House New York/Chelsea offers 150 forms of air-conditioned accommodation with MP3 docking stations and laptop-compatible safes. 42-inch Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 68 per day)

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to December 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 68 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt House New York/Chelsea Hotel
Hyatt House York/Chelsea Hotel
Hyatt House York/Chelsea
Hyatt House York Chelsea York
Hyatt House New York/Chelsea Hotel
Hyatt House New York/Chelsea New York
Hyatt House New York/Chelsea Hotel New York

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 345 out of 598 reviews
5 - Excellent 58%
Rating 4 - Good. 186 out of 598 reviews
4 - Good 31%
Rating 3 - Okay. 34 out of 598 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 598 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 598 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well-equipped room with kitchenette in NYC flower district. Just what I wanted.
Stayed 4 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2021

2/5 Poor

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was no hot water and the lights were not working in our room. We asked them to change the light bulb an no one ever cam to do it. We called ahead to make sure we could use their garage, they said we could, and when we got their they said they didn't take pickups.
Stayed 1 night in May 2021

4/5 Good

Stayed 2 nights in Apr 2021