Andira, it's a delight to know that you enjoyed the prime location of Hilton Garden Inn New York/Times Square Central. Thank you for your positive comments about the access to all tourist sites and we're looking forward to welcoming you back for another wonderful stay in the heart of New York.Tennile BoydGeneral Manager

Kimberly, thank you for sharing your experience at Hilton Garden Inn New York/Times Square Central. We are glad that you found our location convenient and appreciated our attempt to cater to your request for a quiet room. Your feedback about the bathroom water temperature and bed size is noted and assuredly, will be considered by our team members as we continuously work to improve our offerings. Your willingness to stay with us again is highly appreciated and we're looking forward to hosting you in the future.Tennile BoydGeneral Manager

Spencer, it seems you left us a rating without any comments. We would really appreciate your feedback to understand how we could have improved your experience. Thanks for your time, and we look forward to learning more.Tennile BoydGeneral Manager

Steven, it's wonderful to see you had a top-notch stay at Hilton Garden Inn New York/Times Square Central! We appreciate the perfect rating and are grateful for your support. We're looking forward to welcoming you back in the near future.Tennile BoydGeneral Manager

Jordia, your recent experience, especially regarding cleanliness and the unavailability of our housekeeping team during your stay, is certainly not the standard we strive for. We regret any inconvenience caused by the on-going improvements. Our aim is to provide a comfortable and enjoyable stay for every guest, hence, we appreciate this feedback. We are certain our team will take corrective measures to ensure a higher level of service. We hope for a chance to better serve you in the future.Tennile BoydGeneral Manager

Stephanie, we're delighted to hear that you had a good stay at Hilton Garden Inn New York/Times Square Central. We hope to welcome you back soon for an even more memorable experience.Tennile BoydGeneral Manager

Josh, we acknowledge your comments concerning noise and room condition. We're sorry to hear that your stay was affected by these issues. Please know we're committed to improvement and your comments provide insightful feedback for that. Thank you for the information.Tennile BoydGeneral Manager

Mark, thank you for taking a moment to rate your recent stay. It seems there were elements of your visit that fell short of expectations and others that met them. We encourage you to share more details so we can improve our offerings. Your feedback is valuable, and we hope for another opportunity to serve you better in the future.Tennile BoydGeneral Manager

Jeff, thank you for your outstanding rating of Hilton Garden Inn New York/Times Square Central. It appears you had a wonderful stay with us. We appreciate it and we're looking forward to welcoming you back in the future.Tennile BoydGeneral Manager

Thank you for sharing your rating based on your recent stay. As your experience appears to have been neutral, we value your feedback and will aim for improvement. We hope to have the opportunity to provide a more enhanced experience on your next visit.Tennile BoydGeneral Manager

Anthony, it's wonderful to hear you found the Hilton Garden Inn New York/Times Square Central's location so convenient. We appreciate your feedback and hope to welcome you back soon.Tennile BoydGeneral Manager

Peter, it's regrettable to learn that you encountered a challenge with the temperature control during your stay. Ensuring our guest's satisfaction is our top priority, and we value your feedback. We encourage all guests to report any issues immediately so we can provide a prompt resolution. Thank you for taking the time to share your experience. Let it be assured that we work relentlessly to improve our guest's experiences.Tennile BoydGeneral Manager

Sarah, it's fantastic to hear that you had a favorable experience at Hilton Garden Inn New York/Times Square Central. Our strategic location, along with easy parking options and proximity to diverse dining and entertainment venues, are attributes we take pride in. It's great that you found our team members courteous and supportive, and that you enjoyed the ample space in your room. We look forward to welcoming you back on your next visit to Midtown.Tennile BoydGeneral Manager

Jeffrey, thank you for taking the time to leave this review. We're thrilled you enjoyed the cleanliness and central location of Hilton Garden Inn New York/Times Square Central. We appreciate your feedback and hope to serve you again in the future!Tennile BoydGeneral Manager

Ornela, it's wonderful to hear that you found our service at Hilton Garden Inn New York/Times Square Central to be so remarkable! Ensuring our guests leave with a smile is important to us, and your comment is a fantastic testament to that. We hope to welcome you back soon.Tennile BoydGeneral Manager

Elizabeth, we are thrilled to hear that you thoroughly enjoyed your stay at Hilton Garden Inn New York/Times Square Central. We appreciate your kind words and can't wait to have the opportunity to host you again in the future. Safe travels until then!Tennile BoydGeneral Manager

Thank you for your feedback.

Daniel, we're thrilled to know your stay at the Hilton Garden Inn New York/Times Square Central provided easy access to Times Square and the famous theaters. We appreciate your feedback and look forward to welcoming you back for another enjoyable visit.Tennile BoydGeneral Manager

Steven, thank you for taking the time to rate your stay. We're always aiming to provide the best possible experience and we appreciate your feedback. We hope to welcome you back in the future for a more enjoyable visit.Tennile BoydGeneral Manager

Augustus, thank you for choosing Hilton Garden Inn New York/Times Square Central and leaving a rating. We're glad to know your stay was satisfactory and hope to see you again on your next trip to New York.Tennile BoydGeneral Manager

Carlos, it's wonderful to hear that you have such a fondness for Hilton Garden Inn New York/Times Square Central. Our positioning in Manhattan certainly adds to the appeal! We eagerly await your next visit and may you continue to have memorable stays with us.Tennile BoydGeneral Manager

Narine, it's wonderful to know your stay at the Hilton Garden Inn New York/Times Square Central was perfect for you. We aim to provide a seamless experience to our guests. Looking forward to welcoming you back in the future.Tennile BoydGeneral Manager

Thank you for your feedback.

Rebecca, we appreciate your feedback. It's regrettable to hear about the challenges you encountered with our elevator facilities in the morning. We acknowledge that waiting time can sometimes increase during peak hours, and we are continuously exploring ways to optimize our elevator efficiency. Thank you for your patience, and we hope to provide with an improved experience during your next stay at the Hilton Garden Inn New York/Times Square Central.Tennile BoydGeneral Manager

Eryka, thank you for highlighting Hilton Garden Inn New York/Times Square Central's convenient location and cleanliness. We aim to provide a secure environment; it's delightful to learn you felt safe during your stay. We're looking forward to welcoming you back in the future.Tennile BoydGeneral Manager

Crystal, thank you for taking the time to rate Hilton Garden Inn New York/Times Square Central. We're thrilled to see you enjoyed your stay. We look forward to welcoming you back in the future!Tennile BoydGeneral Manager

Thank you for your feedback. We will be working closely with our front office department to ensure this does not happen again.

Thank you for your feedback.

Thank you for your feedback.

Ronnie, it's great to hear that you enjoyed your stay at the Hilton Garden Inn New York/Times Square Central, particularly the hotel's close proximity to Times Square. We're glad it made your visit to New York that much better. Please consider us for your future visits.Tennile BoydGeneral Manager

Kris, your positive feedback regarding the Hilton Garden Inn New York/Times Square Central is greatly appreciated. We're delighted to know our central location served you well and made your trips around Times Square convenient. It's pleasing to hear that our team members were friendly and accommodating, contributory to an enjoyable stay. Additionally, we're glad the room, albeit snug, provided you with comfort and cleanliness. Thank you for recommending us, we look forward to welcoming you back again soon.Tennile BoydGeneral Manager

Marie, thank you for your positive review! We're thrilled you had such a pleasant stay at the Hilton Garden Inn New York/Times Square Central. We pride ourselves on the quality of our amenities for a comfortable and convenient stay. It's also fantastic to hear you appreciated our prime location. We're eagerly anticipating your next visit.Tennile BoydGeneral Manager

Thank you for your lovely comments regarding your stay at Hilton Garden Inn New York/Times Square Central. We're pleased to hear our team members provided friendly and helpful service. We understand your comments about the elevators and appreciate your patience. We hope to welcome you back for a seamless experience in the future.Tennile BoydGeneral Manager

Erica, we express our deepest condolences for your recent loss, which came with such unfortunate circumstances. We understand your disappointment regarding the cancellation policy. Rest assured we are happy to work with all third party on flexible options when available.Tennile BoydGeneral Manager

Agnes, it's delightful to hear that you enjoyed your stay at Hilton Garden Inn New York/Times Square Central. We're pleased that room 505 provided you with a wonderful experience and that you appreciated the view. We eagerly anticipate your return.Tennile BoydGeneral Manager

Alex, we appreciate the time you took to leave a rating for Hilton Garden Inn New York/Times Square Central. We're glad you enjoyed your stay and we look forward to welcoming you back in the future.Tennile BoydGeneral Manager

Kelly, it's disappointing to read about your experience with the water supply during your stay. While we strive to ensure all our amenities are functional, on this occasion, it seems we did not meet your expectations. We appreciate you alerting us to this issue, as it helps us improve.However, it's heartening to hear that our team members made a positive impression and you found our location convenient. Your feedback is important to us, and please know we will take it into account to enhance the guest experience. Despite the challenges, we hope to have another chance to better serve you in the future.Tennile BoydGeneral Manager

Sabrina, thank you for sharing your wonderful experience at Hilton Garden Inn New York/Times Square Central. It's fantastic to hear that you found the view and your initial visit to NY memorable. We look forward to welcoming you back for an equally great experience on your next trip.Tennile BoydGeneral Manager

Bill, we appreciate your candid feedback from your stay at Hilton Garden Inn New York/Times Square Central. It's wonderful to hear you found our property impressive and our team members mostly up to the mark. We've noted your pointers about the dining room situation and the breakfast service. Rest assured that it’s not the standard experience we aim for. We're also happy to hear that the quality met your expectations. Looking forward to hosting you again for an even better experience.Tennile BoydGeneral Manager

Lauren, we regret to hear that there were complications with the hot water during your stay. We understand the importance of having seamless facilities, especially during elevated periods of relaxation such as bath time. We assure you that feedback like yours is essential in order to enhance our services. We hope this didn't subtract entirely from your overall experience and that you will give us a chance to make things right again.Tennile BoydGeneral Manager

April, thank you for sharing your experience. It's great to learn that the location of the hotel was convenient for your shopping and dining needs. Regarding your feedback about the size of the rooms, we understand that perceptions of space can vary. We believe our compact spaces offer everything necessary for a comfortable stay. We appreciate your feedback and hope to have another opportunity to serve you in the future.Tennile BoydGeneral Manager

Shelby, thank you for your high rating of the Hilton Garden Inn New York/Times Square Central. We always strive to leave lasting impressions with our guests, and we're thrilled to hear that was your experience. We look forward to welcoming you back in the future.Tennile BoydGeneral Manager

Thank you for your feedback. We are glad that you enjoyed your stay with us.

Katherine, it's wonderful to see your four-star rating for Hilton Garden Inn New York/Times Square Central. We truly appreciate the time you've taken to rate us and we hope to have another opportunity to provide you with an even better experience in the future.Tennile BoydGeneral Manager

Thank you for your feedback. We appreciate your business.

Lanie, your effort to rate your recent stay is greatly appreciated even in the absence of specific feedback. However, it is disheartening to see that we missed the mark in giving you an overall satisfactory stay. Please allow us another opportunity to meet your expectations in a future visit.Tennile BoydGeneral Manager

Chris, it's wonderful to hear that you enjoyed the superb service and prime location at Hilton Garden Inn New York/Times Square Central. Thank you for sharing and we hope to welcome you back in the future.Tennile BoydGeneral Manager

Maxine, it's regrettable to read about your recent experience. We're truly sorry you encountered unexpected noise disturbances. It is our policy to inform guests prior to their stay about any significant occurrences such as construction work. We apologize if you felt this wasn't adequately conveyed to you. The acknowledgment from our front desk colleagues concerning the email notification is noted. We're disheartened to learn of your disappointment and assure you this is not reflective of the typical guest experience. We appreciate you sharing your feedback as it helps us improve and better meet guest expectations. We hope for an opportunity to serve you better in the future.Tennile BoydGeneral Manager

Thank you for taking the time to provide feedback from your recent stay. I noticed you had some concerns regarding your stay. Did you have any thoughts in particular that you would like to share, as it would be my distinct pleasure to discuss them? I greatly appreciate your time and look forward to hearing back.

Thank you for your feedback.