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DoubleTree by Hilton Metropolitan - New York City

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Room Amenity
37-inch TV with cable channels, pay-per-view films
Room Amenity
Premium bedding, in-room safe, desk, blackout curtains

Overview of DoubleTree by Hilton Metropolitan - New York City

DoubleTree by Hilton Metropolitan - New York City

4 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationCentral Park14 min walk
  • Popular LocationTimes Square15 min walk
  • Popular LocationBroadway19 min walk
  • AirportNew York, NY (LGA-LaGuardia)22 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Tue, Apr 07 2020 - Wed, Jun 30 2021.

About this area

New York

In the city centre, DoubleTree by Hilton Metropolitan - New York City is in New York's Midtown neighbourhood, an area with great shopping. Chrysler Building and Rockefeller Center are notable landmarks, and some of the area's activities can be experienced at Port Imperial Ferry Terminal and American Dream. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Yankee Stadium. Guests appreciate the hotel's convenience for public transportation: Lexington Av.-53 St. Station is 4 minutes on foot and 51 St. Station is 4 minutes.
Popular Location

What's nearby

  • Rockefeller Center - 8 min walk
  • Museum of Modern Art - 10 min walk
  • Central Park - 14 min walk
  • Times Square - 15 min walk
  • Broadway - 19 min walk

Getting around

  • Lexington Av.-53 St. Station - 4 min walk
  • Grand Central - 42 St. Station - 10 min walk
  • LaGuardia Airport (LGA) - 22 min drive

Restaurants

  • Met Bar — 1 min walk
  • Met Grill — 1 min walk
  • Avra Estiatorio - 3 min walk
  • Hillstone - 3 min walk
  • Smith & Wollensky - 3 min walk

About this property

DoubleTree by Hilton Metropolitan - New York City

Art Deco New York hotel in Midtown, walk to 5th Avenue
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, spa services and a business centre are on-site. All 764 rooms feature modern comforts such as TVs with cable channels, WiFi and wired Internet. Other amenities available to guests include premium bedding, free newspapers and hairdryers.
DoubleTree by Hilton Metropolitan - New York City offers 764 forms of accommodation with laptop-compatible safes and a safe. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 55 per night)
  • Valet parking on site (USD 65 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 20 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Spa services

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Filipino
  • French
  • Hindi
  • Spanish

Business services

  • Business centre
  • Conference space (12000 square feet)
  • Meeting rooms 12

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 37-inch TV
  • TV channels
  • Films for purchase

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 7 April 2020 to 30 June 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100, per pet, per stay, plus a deposit of USD 100 per stay
Up to 60 lbs/27 kg
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Self-parking fee: USD 55 per night
  • Valet parking fee: USD 65 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Metropolitan New York City Hotel
DoubleTree Hilton Metropolitan Hotel New York City
DoubleTree Hilton Metropolitan New York City
DoubleTree Hilton New York City
DoubleTree Metropolitan
DoubleTree Metropolitan Hilton
DoubleTree Metropolitan New York City
DoubleTree New York City Metropolitan
Hilton DoubleTree Metropolitan
Hilton Metropolitan New York City
DoubleTree Hilton Metropolitan Hotel
DoubleTree by Hilton Metropolitan - New York City Hotel
DoubleTree by Hilton Metropolitan - New York City New York
DoubleTree by Hilton Metropolitan - New York City Hotel New York

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 503 out of 1804 reviews
5 - Excellent 28%
Rating 4 - Good. 662 out of 1804 reviews
4 - Good 37%
Rating 3 - Okay. 327 out of 1804 reviews
3 - Okay 18%
Rating 2 - Poor. 181 out of 1804 reviews
2 - Poor 10%
Rating 1 - Terrible. 131 out of 1804 reviews
1 - Terrible 7%

3.9/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! The check-in process was smooth. The room is a little bit outdated.
Stayed 4 nights in Sep 2019

1/5 Terrible

Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at this property several times and the service has always been excellent. The cleaning people are always so friendly when you pass them in the halls . The bellmen go out of their way to make getting cabs or car service and luggage shopping bags taken care of and always with a smile and a nice chat.
Stayed 2 nights in Mar 2020

1/5 Terrible

Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay great people God bless
Stayed 3 nights in Mar 2020