There is a lot of things
One of the front desk managers ( a male), extremely rude, unpolite, unwilling to help or assist,
We have pictures of dirty pillows with blood stains, curtains with stains, sheets with cigarette burns and broken yarn. cabinets aside the dishwasher were broken, refrigerator dirty. We have to purchase cleaning liquid the clean it up. Initial check in "forgot" to inform the free water and soda daily allowance, plus also forgot the set up the cleaning service after 7 days.
I was not definitely smoke free facility, cigarette smell, in the lobby, elevators, aisles.
We received the 3204 initially but it was really bad, however changing to the 3104 is where we have all the photographs.
I've been using Expedia for 3 years with excellent hotels and airfares, but this hotel so called "Suites" I wont recommend to nobody, really really disappointed