New York Banquet House

We booked a 2 days hotel with a flight from NY to Seattle and when we arrived we found out from hotel that there were no rooms available because the reservation was for 2 nights latter even . We paid for another hotel and as of today we didn’t get either a refunds even though we gave them 72 hours notice if the error in booking hotels and flights at the same time !!

From the moment I arrived, despite it being late, the staff was great. Consistently friendly. I was very happy with my room, the restaurant, the bar, and breakfast. The hotel and my room were beautifully decorated. This is clearly where I’d stay if I was back in Seattle.

The hotel staff was amazing and very helpful arranging transportation, and for general information.