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Reviews of Little Missouri Inn & Suites New Town

2 out of 5
Little Missouri Inn & Suites New Town
950 Eagle Drive, New Town, ND

Reviews

8.2

Very good

Rating 10 - Excellent. 95 out of 197 reviews" "
Rating 8 - Good. 55 out of 197 reviews" "
Rating 6 - Okay. 20 out of 197 reviews" "
Rating 4 - Poor. 15 out of 197 reviews" "
Rating 2 - Terrible. 12 out of 197 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlita May

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at this hotel even only for a day. The room was clean and comfortable, and the staff were friendly and accommodating.
Stayed 1 night in Apr 2024

4/10 Poor

Fonda

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Maggie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2024

4/10 Poor

Joni, Ronan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool wasn’t open and keys couldn’t work each time we left
Stayed 1 night in Mar 2024
Response from Front desk on 22 Apr 2024
so sorry for the inconvenience, but we do not have pool any more.

4/10 Poor

Misty

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff are amazing but some of the stuff in the rooms need work! I am traveling from out of state across country and this is the last thing I want to worry about!
Stayed 1 night in Mar 2024
Response from Front desk on 7 Mar 2024
Hi Misty, thank you for the feedback, this help us to improve our service.

4/10 Poor

Kimberly

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room was nice and clean, but the TV did not work and we had someone try 2 times to get into our room. Wasn't to eat for breakfast, ran out of most of the food. Website shows hot food, only had eggs.
Stayed 1 night in Feb 2024
Response from Front desk on 20 Feb 2024
Hi Kimberly, I apologize for the inconvenience, we are going to take care of this and use this as an opportunity to improve our service.

10/10 Excellent

Kami

Stayed 1 night in Feb 2024

10/10 Excellent

Cheri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ally on 17 Dec 2023
Thank you for your review!

8/10 Good

Bentley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Ally on 17 Dec 2023
Thank you for your review!

10/10 Excellent

Jilene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ally on 14 Nov 2023
Thank you for your review!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ally on 13 Nov 2023
Thank you for your review!

6/10 Okay

Jared

Business traveller
Liked: Cleanliness, staff & service, room comfort
5 out of 10 stars
I am handicapped and was not able to aquire a handicapped accessible room. I asked, the clerk said "none available" even though i did request one through hotels.com. To make matters worse the elevator was out of order. I painstaking had to use the stairs. I wish not stay at Little Missouri again.
Stayed 1 night in Nov 2023
Response from Ally on 8 Nov 2023
We're very sorry you experienced this. We will be reviewing your feedback with our team. Thank you for your review.

6/10 Okay

Brandon

Stayed 1 night in Oct 2023
Response from Ally on 13 Nov 2023
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ally on 19 Sept 2023
Thank you for your review!

10/10 Excellent

Jay

Stayed 1 night in Sep 2023
Response from Tee on 27 Oct 2023
Thank you for your feedback. We are so happy that you enjoyed your stay. Hope to see you again soon!!

10/10 Excellent

Tanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice! Would recomment. Front desk clerk was very friendly. Only complaint. Breakfast should be served until at least 10. When on vacation, everyone sleeps in. It would have been nice to have a full breakfast. The server was taking the food away as we were trying to fill our plates. Otherwise, very nice.
Stayed 1 night in Sep 2023
Response from Ally on 6 Sept 2023
Thank you for your review! We appreciate your feedback. We're glad you enjoyed your stay with us. We will be addressing your feedback with our team.

4/10 Poor

Cheri

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Our room 217 wasnt clean when we went in, there was dirty sock left under the bench type of thing by the closet n itd wasnt vacuumed at all, other than that was a ok
Stayed 2 nights in Sep 2023
Response from Tee on 28 Oct 2023
Thank you for your feedback. We apologize your stay was unsatisfactory. We appreciate your kindness and understanding, while we're operating short staffed. We will be looking into your feedback with our team. Thank you again!

8/10 Good

Joshua

Stayed 1 night in Aug 2023
Response from Tee on 28 Oct 2023
Thank you for your feedback. We hope that you visit with us again soon.

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
This inn is not as advertised. Pool closed, rugs stained and the hallway was dirty. The room was adequate and the staff helpful.
Stayed 1 night in Aug 2023
Response from Ally on 22 Aug 2023
We're sorry your stay was unsatisfactory. We will be looking into your concerns and addressing this with our team. Thank you for your feedback.

6/10 Okay

Nicole

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
August 5 23
Staff were friendly and it was a nice hotel. Our room smelled like sweat and you could tell the room needed a real deep cleaning. The hallways also had stuff on the floors. Breakfast was needing more attention then what it was but the gentleman working the breakfast was on the phone the whole time we were sitting there. I felt staff were cleaning but assumed they are under staffed and were not able to spend enough time on cleaning. It wasn’t to the point where we needed to ask for a new room but enough to make you feel a little uncomfortable. I did not make big deal out of it because I’m sure like everywhere else they are short staffed and doing the best they can.
Stayed 1 night in Aug 2023
Response from Ally on 7 Aug 2023
Thank you for your feedback. We apologize your stay was unsatisfactory. We appreciate your kindness and understanding, while we're operating short staffed. We will be looking into your feedback with our team. Thank you again!

4/10 Poor

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed there a few years ago and it wasn’t bad now it is terrible this property is filthy. They have plug ins for boats and not a single one works just would look for something better next time!
Stayed 3 nights in Aug 2023
Response from Ally on 7 Aug 2023
Thank you for your feedback. We apologize your stay was unsatisfactory. We will be looking into your feedback. Thank you again!

8/10 Good

TINA

Business traveller
Liked: Cleanliness, property conditions & facilities
The gentleman that checked us in was great! The female that check us out was… not as attentive, she was sitting at a table in the breakfast area visiting with friends. I had to get her attention so she could check me out of my room. She then went outside to smoke with her friends and we listed to the phone ringing at the front desk about 20 times and she never came in to answer it. The breakfast tables were all dirty by the time we came down to have breakfast and were never wiped off… so we had to sit at a dirty table. The people working the breakfast area were also sitting at table visiting with one another. Our room was clean so we were happy with that!
Stayed 2 nights in Jul 2023
Response from Bri on 16 Jul 2023
I'm so sorry to hear that. We are going to take actions and make sure that nothing like that happens again. I'm so glad that you enjoy your room.

4/10 Poor

Bob

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Ally on 13 Jul 2023
Thank you for your feedback. We're very sorry to see your stay was unsatisfactory. If there is anything we can do to make it better, please contact the hotel directly.

10/10 Excellent

Sonnyboy

Stayed 1 night in Jun 2023
Response from Ally on 13 Jul 2023
Thank you for your review!

10/10 Excellent

Perry, Byron

Stayed 1 night in Jun 2023
Response from Ally on 13 Jul 2023
Thank you for your review!

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Ally on 30 May 2023
Thank you for your review! We appreciate your feedback.

10/10 Excellent

Rebecca

Liked: Cleanliness
Stayed 2 nights in May 2023
Response from Ally on 1 Jun 2023
Thank you for your review! We're glad to hear you enjoyed your stay.

10/10 Excellent

Annabelle

Liked: Staff & service
Stayed 1 night in May 2023
Response from Ally on 29 May 2023
Thank you for your wonderful review! We appreciate your feedback.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 2 nights in May 2023
Response from Ally on 18 May 2023
Thank you for your review!

10/10 Excellent

Cheri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Ally on 8 May 2023
Thank you for your review!

2/10 Terrible

Cori

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was filthy- the sink and bathroom had toothpaste coffee and soap stains. There were potato chips on the floor, nuts lying around the room and jerkey on the desk chair. Moved to another room that when we approached wasn't even locked. As a matter of fact there were nine doors propped open on the floor we stayed. Second room- the lights didn't work, the remote didn't work and there were no towels in the room. I had to go to the desk 6 times in which to try and resolve issues.
Stayed 2 nights in Apr 2023
Response from Ally on 8 May 2023
Thank you for your feedback. We're sorry to hear your stay was unsatisfactory. We can understand your frustrations and concerns. We will be addressing your feedback with our team.

6/10 Okay

Carrie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
pool was under maintenance, Ice machines were out of order; pillows were really crappy; 3 people should have had enough towels for 3 people.
Stayed 1 night in Apr 2023
Response from Ally on 2 May 2023
We apologize your stay was unsatisfactory. We understand your frustrations and concerns. We will be addressing this with our team. Thank you for your feedback.

8/10 Good

Lana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is where we stay in New Town
Very nice hotel. Clean rooms. Quiet.
Stayed 1 night in Apr 2023
Response from Ally on 1 May 2023
Thank you for your review! We're happy to hear you enjoyed your stay with us!

10/10 Excellent

Agnes Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Ally on 1 May 2023
Thank you for your review!

2/10 Terrible

Donna

Travelled with family
Stayed 1 night in Apr 2023
Response from Ally on 17 Apr 2023
Thank you for your feedback. We apologize your visit was unsatisfactory. If there is anything we can do to make it up to you, please call the hotel directly.

8/10 Good

Ashten

Stayed 1 night in Mar 2023
Response from Ally on 25 Apr 2023
Thank you for your review!

8/10 Good

Jason

Stayed 1 night in Feb 2023
Response from Ally on 17 Apr 2023
Thank you for your review!

10/10 Excellent

Alyssa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast runs out quickly and the pool was shut down during our stay, other than that it was a nice hotel to stay at.
Stayed 1 night in Feb 2023
Response from Ally on 28 Feb 2023
Thank you for taking the time to review! We appreciate your valued feedback. We apologize your stay was unsatisfactory. We can understand your frustrations regarding breakfast and the pool closure. We will be addressing your feedback with our team. Thank you again!

4/10 Poor

Mark

Business traveller
Disliked: Amenities, property conditions & facilities
I didn't like the guy in the hallway yelling on Sunday night at 11 pm.
Stayed 2 nights in Feb 2023
Response from Ally on 28 Feb 2023
We are so sorry for the noise disturbance you experienced during your stay. We can understand your frustrations. Thank you for your feedback.

8/10 Good

Mark

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023
Response from Ally on 27 Feb 2023
Thank you for your review! We hope to welcome you back soon!

8/10 Good

Mark

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
I loved staying at Little Missouri but after having to deal with a young lady at the front desk yesterday mid morning she was rude n asking for a towel was the hardest thing for her to get... Our room was cold n I couldn't get it warm until the next day.
Stayed 1 night in Feb 2023
Response from Ally on 27 Feb 2023
We are so sorry you experienced this during your stay. This is unacceptable and, we will be discussing your concerns with our team. Thank you for taking the time to provide feedback.

8/10 Good

scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lil Mo
Service was very good, morning breakfast was undesirable
Stayed 1 night in Feb 2023
Response from Ally on 20 Feb 2023
Thank you for your review! We appreciate feedback from our valued guests. We are sorry to hear that breakfast was unsatisfactory. We will address your feedback with our team. We hope to welcome you back in the future!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place!
Stayed 1 night in Jan 2023
Response from Ally on 16 Jan 2023
Thank you for your review! We are glad to hear you enjoyed your stay!

8/10 Good

Ronald, Memphis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives . . . location, location, location for activities New Town vicinity. Slightly less positive . . . showing signs wear tear; plus pool/hot tub area closed for repairs. Only thing one time we were staying at property about a year back . . .the pool/hot tub were also closed for repairs.
Response from Ally on 16 Jan 2023
Thank you for your review! We appreciate your feedback. We sincerely apologize for the pool closure. We understand your frustrations. We will share your feedback with our team, in an effort to improve. We hope we get the opportunity to host you again in the future.

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2022
Response from Ally on 30 Nov 2022
Thank you for your wonderful review!

4/10 Poor

Sandie

10/10 Excellent

Philip

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean
Stayed 1 night in Oct 2022
Response from Ally on 23 Oct 2022
We appreciate your review! Thank you for staying with us. We hope to welcome you back in the future!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Although the property was nice, the breakfast was something to be desired. Nothing filled or available. Also the pool was not open and no rebate for it.
Stayed 3 nights in Oct 2022
Response from Ally on 14 Oct 2022
We appreciate your feedback regarding your recent stay. We apologize the pool was down for maintenance issues. We will pass along your feedback to our team. Thank you for staying with us.

10/10 Excellent

Brendon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2022
Response from Ally on 10 Oct 2022
Thank you for your review! We are so glad to hear you enjoyed your stay. We hope to host you again soon!