Search Cabins in New Plymouth

"The shampoo bottle in the shower was completely empty."

"Breakfast from the hotel restaurant was good and especially fair for the price. Take out was available which was appreciated. Coffee at the coffee bar was expensive. We did NOT receive the promised $10 resort credit so I would like a $10 refund"

"We stayed two nights. Our first night and morning were excellent. The young man who checked us in and also greeted us the next morning was amazing. Friendly. Helpful. The young girl at the desk the second night however was not. After a day of hiking we were all hot and tired md just wanted to shower and relax. The young man had told us to place our used towel outside our door after the first night and they would be replaced with fresh towels. So we did that. When we came back to our room the evening of day two we saw only two fresh towels. Our old towels had been picked up. So I stopped at the front desk to grab a few more towels. The young woman at the desk said I would need to bring the old towels to the desk to exchange for new towels. I explained that we had left the old towels outside our room and they had been picked up so we no longer had them. I explained we had three people in our room and only two clean towels. We would like at least one more so we could all shower. She said “is that so?” I just looked at her. She said here is our towel policy pointing at a sign taped on the desk. I once again explained we no longer had the used towels. Her response was “well I’m busy folding towels so it will have to wait”. I just looked at her. Her response and her attitude were unacceptable. I should not have to answer an interrogation and provide proof that we had no towels just to get fresh towels. Until this point I would gladly have booked at your hotel again.No longer. "

"Breakfast was extremely limited -waffles, instant oatmeal, toast, bagels, milk, juice and coffee. No protein options minus peanut butter. At check-in they tell you they’ll put a $150 hold on a card but Expedia didn’t mention that. The room was cute and comfortable but the bedside lamps are touch sensitive and weren’t working well. The area also really is lacking in food options and there weren’t any food options inside the lodge either. "

"Great location with several restaurants within walking distance. Beds are very comfortable with plenty of pillows. "

"Hotel is refreshingly quiet even pool side. Great breakfast and comfy beds. Very helpful and friendly staff too."

"Nice stay for a short vacation. We wish the cooking equipment was in better condition. The fireplace kept us nice and toasty on the cold evenings."

"Me and my fiancé just stayed here for 2 nights. The hot tub was amazing. It was a very peaceful place! The only thing we had was to maybe clean the fire pit out. Overall everything else was great! "

"The property was a little older but clean staff was polite and helpful"