Empress Hotel

Property class: 2

Choose dates to view prices

Close to Bourbon Street and Jackson Square, Empress Hotel provides amenities such as a garden. Stay connected with free in-room WiFi.

Reviews

4.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • 24/7 front desk
The current price is £61
includes taxes & fees
28 Oct - 29 Oct

Room options

View all photos for Standard Double Room

A bedroom with a bed, a chair, a small table, and a painting on the wall.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Mid-City District, a neighbourhood in New Orleans, is home to Empress Hotel. Bourbon Street and Frenchmen Street are notable landmarks, and some of the area's activities can be experienced at Port of New Orleans and Julia Street Cruise Terminal. Check out an event or a game at Caesars Superdome, and consider making time for Audubon Aquarium, a top attraction not to be missed. Visit our New Orleans travel guide
Map
1317 Ursulines Ave, New Orleans, LA, 70116

What's nearby

  • Neon signs for Bourbon Street Blues Company and Little Tropical Isle Hand Grenade.
    Bourbon Street
    8 min walk - 0.5 miles
  • A historic building with ornate balconies and hanging plants.
    Royal Street
    10 min walk - 0.6 miles
  • A Mardi Gras decoration with beads, feathers, and the text "Happy Mardi Gras".
    Mardi Gras
    13 min walk - 0.7 miles
  • A large church with three spires and a dome, surrounded by palm trees and a pathway.
    Jackson Square
    15 min walk - 0.8 miles
  • Saenger Theatre
    15 min walk - 0.8 miles

Getting around

  • North Rampart at Ursulines Stop
    4 min walk
  • New Orleans Union Passenger Terminal
    10 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    22 min drive

Restaurants

  • Manchu Food Store
    8 min walk
  • Lost Coyote
    8 min walk
  • Holy Diver
    9 min walk
  • Port of Call
    10 min walk
  • Poor Boys
    9 min walk

About this property

Empress Hotel

  • Hotel near Bourbon Street
  • Close to Jackson Square and Canal Street, Empress Hotel provides amenities such as a garden. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • A 24-hour front desk and a vending machine
  • Room features
  • All guest rooms at Empress Hotel include amenities, such as free WiFi.

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Frequently asked questions

Is Empress Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 20.00 per stay. Service animals are exempt from fees.

How much does it cost to stay at Empress Hotel?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Empress Hotel on 28 Oct 2026 start from £61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Empress Hotel?

Self-parking is free at this property.

What time is check-in at Empress Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Empress Hotel?

Checkout is at 11:00 AM.

Where is Empress Hotel located?

Located in Mid-City District, this hotel is within a 10-minute walk of Louis Armstrong Park, Bourbon Street and Royal Street. Jackson Square and Mississippi River are also within 15 minutes. North Rampart at Ursulines Stop is only a 4-minute walk and North Rampart at Esplanade Stop is 7 minutes.

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Reviews

Empress Hotel Reviews

4.4

4.4

Cleanliness

3.2

Amenities

6.4

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 21 reviews
Rating 8 - Good. 4 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 11 out of 21 reviews

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Super great staff , condition of the hotel is just un acceptable, toilets was broken. No hot water , was a hole in bathroom floor ( was on second floor) beds are filthy.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Room was clean and staff was wonderful.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
The reason it’s priced low is because of the condition of the hotel. The staff were very nice, WiFi was spotty but that’s in most hotels and if your in NOLA you are not in the hotel much anyways besides to sleep so this provided exactly that. I traveled solo and had no issues. Do not stay here if you are expecting luxury.
Stayed 7 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t planning to leave a review because there are already plenty of comments describing this hotel, and they are accurate. I only chose to stay here because I needed a place to sleep for two nights and knew I would barely spend any time at the hotel. Since it was much cheaper than the other options, I accepted that it wouldn’t be a great experience. The hotel was pretty much exactly what I expected—quite bad—but the lower price was the only real benefit. That’s why I was extremely frustrated when they refused to return my security deposit. I followed all the rules, didn’t damage anything, and spent as little time at the property as possible. I called the hotel multiple times and spoke with several employees. Each time, I was told they would mail me a check for my deposit. It’s now been more than three weeks, and I still haven’t received anything. At this point, I’ve given up on getting my money back, so I’m leaving this review because it’s the only way I can share my experience and warn other guests.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Adequate room but no hot water, good location, no in room coffee but can get it on the front balcony....i would stay here again!
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were absolutely gross, the a/c barley worked their was also a 3 foot wide and 1 foot tall hole above the a/c that lead directly to the outside, tvs were smaller than a computer monitor, the fridge inside the room smelled like something died inside of it and also did not even work, staff was extremely unhelpful while also annoying vacuuming at midnight to 5 AM i paid way more than a motel would of cost and they double charged me for my stay and barley got a functioning room i would've been better sleeping underneath the bridge for the price i paid this is absurd
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A bit outdated design but very clean.
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needed a last minute place. I wouldn’t recommend. Pretty ick, awful bed, gross bedding. You have to leave your key with the hotel each time you leave. Staff were nice.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place and staff. It’s old, smelly and dirty. If I could give it a zero I would. DO NOT STAY THERE!!!!
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the most horrible hotel experience ever. Just… don’t.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
Tv didn’t work and the sink had a major leak with a bucket underneath but it was quiet and safe for the most part. The balcony was a great relaxation spot and I was there for 2 days enjoying the city so I wasn’t too picky. Oh and 25 cent for a bucket of ice when I paid $300 to stay there was a little crazy to me but overall a nice laid back visit.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
The room was disgusting, my bed was in a plastic bag to cover stains ig, the floor was broken and the shower drain was clogged whit hair and other gross stuff
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
There was no hot water for my entire stay. They also have a guest policy where I was forced to pay additional fees anytime I had someone in my room. Worst experience I’ve had.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dingy and the bathroom door was rotting away. The door to the room was about as thin as cardboard. The WiFi signal was decent. I had to wait 10 minutes at the front desk before anybody even came by to check me in. I know that happened to somebody else because when I was trying to sleep in the next morning, somebody at the front desk was shouting “HELLO…?” for like 30 minutes straight. I was frequently woken up by loud conversations people were having in the front lobby because the walls and doors were so thin and the people were so loud. These loud drunken conversations continued from midnight till about 5:45 am. The only good thing about this place is that it offers a cheap stay really close to the French Quarter but unless I was dirt poor and desperate I’ll never go back here again.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was honestly the worst stay I’ve had. The entire place smelled like smoke, from the front desk all the way to the room, and the bed was in really poor condition. I’ll be honest, I didn’t realize my checkout time and that part was my mistake. But they packed up and removed all my belongings without informing me. When I came back, I explained it was unintentional, offered to pay, and asked if I could extend my stay. Instead, they kept my $60 deposit, asked for another deposit with higher rent, and even charged me just to get my own belongings back. I chose to leave. I had to book another hotel last minute, which cost more, but it was a relief to get out of there. What really upset me was that my MacBook charging brick and skincare items were missing. The new front desk staff member did try to help, but when I calmly brought it up, Ms. Brooke became defensive and said everything had been packed. I checked multiple times and only found the cords. I even opened my suitcase at the front desk to show I wasn’t making this up. I ended up taking a total loss of $128. This was a genuinely frustrating experience, and I wouldn’t stay here again.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Stayed 5 nights in Mar 2026
Verified review

2/10 Terrible

Stayed 2 nights in Jan 2026