Seasonal outdoor pool

Reviews of Motel 6 Slidell, LA - New Orleans

2 out of 5
Motel 6 Slidell, LA - New Orleans
136 Taos St, Slidell, LA

Reviews

6.6
Rating 10 - Excellent. 219 out of 999 reviews" "
Rating 8 - Good. 274 out of 999 reviews" "
Rating 6 - Okay. 192 out of 999 reviews" "
Rating 4 - Poor. 118 out of 999 reviews" "
Rating 2 - Terrible. 196 out of 999 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cassita

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff gave us wrong keys and she was rude acted like it's inconvenience to help paying customers, noise for whole night and facilities was dirty.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 28 Mar 2024
Hi Cassita,Thank you for bringing these matters to our attention. We apologize for the inconvenience and discomfort you experienced during your stay. Providing exceptional service and maintaining cleanliness is paramount to us, and we regret that we fell short of your expectations. We're taking your feedback seriously and will address these issues promptly with our staff and housekeeping team to prevent recurrence. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.

4/10 Poor

Qaneisha

Liked: Staff & service
Disliked: Property conditions & facilities
No microwave or refrigerator in the room if it’s just u then that’s the best part
Response from Sophia CSR on 18 Mar 2024
Dear Guest,We appreciate your feedback. While we understand that some guests prefer the simplicity of a room without a microwave or refrigerator, we also recognize the convenience these amenities offer. Your comments help us understand the preferences of our guests, and we'll take them into consideration as we strive to improve our accommodations. Thank you for sharing your perspective with us.

8/10 Good

Breanne, Cibolo

Liked: Staff & service
Hotel was perfect to sleep in. Hopefully when I come during the summer the pool is clean so we can utilize it.
Stayed 3 nights in Feb 2024
Response from paula on 26 Feb 2024
Thank you, for taking time out of your busy day to complete the survey. We are working on the pool issues as we speak.Thanks again,Paula GM

2/10 Terrible

Y.N.O

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from paula on 26 Feb 2024
Thanks for responding but it would help us more to know were we need to improve for the next guest. Thanks again,Paula GM

8/10 Good

Shechaniah

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 1 night in Feb 2024
Response from paula on 20 Feb 2024
Thank you for taking time out of your busy schedule to completing survey.Thanks,Paula GM

10/10 Excellent

Dynal

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Love this location very nice and clean
Stayed 3 nights in Feb 2024
Response from paula on 20 Feb 2024
Thank you for taking time out of your busy schedule to complete the survey.Thanks,Paula GM

8/10 Good

Ashlea

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very friendly staff greeted me upon arrival. The room was clean and the bed was comfortable - great bang for your buck. They didn't have shampoo/conditioner, which was a little inconvenient but otherwise no concerns! :)
Stayed 1 night in Feb 2024
Response from paula on 19 Feb 2024
Thank you for taking time out of your busy schedule to complete the survey. This property does not provide the amenities you listed above.Thanks,Paula GM

2/10 Terrible

A Remy

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Paula on 16 Feb 2024
Please give me some details as what was the problem while you were here. I be gladly to look into thanks.Paula GM

2/10 Terrible

Nickolas

Stayed 3 nights in Feb 2024
Response from paula on 14 Feb 2024
Good morning, can I ask what was wrong so I can research. Thanks,Paula GM

10/10 Excellent

Shawn

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Paula on 13 Feb 2024
Thank you for taking time out of your busy day to complete survey.Thanks,Paula GM

10/10 Excellent

Danvis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jan 2024
Response from paula on 30 Jan 2024
Thanks you for taking time out your busy day o complete the survey. This tool is used in training.Thanks Again,Paula GM

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Paula on 15 Jan 2024
Thanks for responding to the survey. We use all responces in our staff meetings.Thanks,Paula GM

6/10 Okay

Derek

Stayed 1 night in Dec 2023
Response from paula on 31 Dec 2023
Good evening, Please let me me know how we could have done a better job. Thanks, for your responce.Paula GM

6/10 Okay

Carrie

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I booked a queen room for my husband and I to be closer to work for the 2 days we were at another location. Seemed perfect for what we needed. No frills necessary, just BASICS. Basics were NOT PROVIDED! Nor the indicated specifics on the site. Queen bed with Wi-Fi.. this was a must! We were here for work. No Wi-Fi and tiny bed, I asked clerk upon check in for the password and her response; "READ THE SIGN!". NO WI-FI ! Wow, ok. I was too exhausted to argue, I have a hot-spot. (Didn't want to use my data, BUT) Upon entering the room; TINY FULL or DOUBLE BED!!My husband and I have a king, this may as well have been a single bed. I also noticed the 2 thin pillows- went to office and said there was. Mistake, I booked a Queen room. The clerk said, "that's it, all we got!" I couldn't believe this was happening. I asked for 2 extra pillows; the clerk responded, "we only have what is in the rooms, no I can't help you". At this point I'm wondering if this is a joke, but sadly, it wasn't. After spending a MISERABLE 1st NIGHT on the hard, tiny bed with 1 thin pillow; then suffering through work all day exhausted and hurting, I went and purchased pillows for us to have at least half decent night sleep the 2nd and final night. This was not only shocking due to the misrepresentation of the motel amenities; the people screamin in front our window and slamming doors all night. DISGUSTED! Also, refused to return my deposit upon check out.She stated-IF you eligible it'll refund!?!?
Response from paula on 29 Dec 2023
Good evening, Ms. Carrie when you made a reservation you reserved a 1-ba which is a handicap with 1 double bed. Also we have it posted on our web site and at the location that the internet is not working. We could have changed your room type all you had to do is let us know. I apologize Ms. Carrie Paula GM

10/10 Excellent

MoneyMu'chee

Stayed 1 night in Dec 2023
Response from paula on 26 Jan 2024
Thanks you for your response.Paula GM

10/10 Excellent

jessica

Response from paula on 15 Jan 2024
Thank you for taking time out of your busy day responding to the survey. We use all responses in our meeting with the staff.Thanks,Paula GM

6/10 Okay

Luke

Liked: Cleanliness
Very basic motel, but very conveniently located to highway and businesses. Also, allows pets.
Stayed 3 nights in Nov 2023
Response from paula on 28 Nov 2023
Thank you for taking time out to response to the survey.Thanks,Paula GM

2/10 Terrible

Dmitry, Moscow

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No WiFi, no microwave, no fridge, no hot water
Stayed 1 night in Nov 2023
Response from paula on 13 Nov 2023
Thanks for your response. I see you cancelled and were not charged for your room. ThanksPaulaGM

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. Front desk personnel were very friendly and helpful I would recommend this motel to anyone wanting an inexpensive room.
Stayed 2 nights in Oct 2023
Response from paula on 6 Nov 2023
Good Evening,Thanks for taking time out of your busy day to respond to survey. We use this in training and morning meeting.Again Thanks,Paula GM

6/10 Okay

Bradley

Liked: Cleanliness, property conditions & facilities, room comfort
No Wi-Fi. It took forever to find someone to check me in. Other than that the state was okay
Stayed 1 night in Oct 2023
Response from Paula on 27 Oct 2023
Thanks, for taking time out of your day to respond to the survey. The company is working on the WIFI it's going to take more time before they can get it up.Thanks,Paula GM

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No way!
Cheap, but nasty. Hard to get to. Go elsewhere.
Stayed 1 night in Oct 2023
Response from paula on 27 Oct 2023
Thanks for taking time out of day to respond to the survey. Please except my apologize I go over with my staff in training.Thanks,Paula GM

10/10 Excellent

Danny

Stayed 1 night in Oct 2023
Response from Paula on 8 Oct 2023
Thanks, Danny for completing the survey. We use the survey as part of staff training.Thanks againPaulaGM

2/10 Terrible

Christine

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty.. just say no to this one and you will be doing a great service to yourself
Stayed 1 night in Oct 2023
Response from Paula on 6 Oct 2023
Thank you, for your survey I will go over this response with my staff . Sorry your stay was not up to standard.Thanks,Paula GM

10/10 Excellent

Janice J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people running the property and easy access to highways.
Stayed 1 night in Sep 2023
Response from paula on 6 Oct 2023
Thank you for completing your survey. I will go it with my stuff.Thanks,Paula

10/10 Excellent

Karen, Houston

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The manager . She cared . She actually answered my text messages . She let me check in early Very nice and professional. A breath of fresh air , in this day and time of customer service . Extraordinary. Thank you .
Stayed 1 night in Sep 2023
Response from Paula on 17 Sept 2023
Thanks, you can call or e-mail me at any time. I'm here for the guest. Pleasure meeting you.Have a great day.Paula GM

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Paula on 12 Sept 2023
Thank you, Look forward to your return.Paula GM

2/10 Terrible

Briana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible. I had to switch to three rooms due to the rooms was dirty and the managers was rude about it. Told me not to come back since they wasn’t clean to my standards
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 9 Aug 2023
Hi Briana,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Christopher

Stayed 1 night in Jul 2023
Response from Paula on 3 Sept 2023
Thank you, for your response if very important. We will address the issues.Have a great weekendPaula GM

2/10 Terrible

Jasmine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE STAY/ WORST PROPERTY
Hotel staff shorten my stay by 2days, saw it was a mistake on their end, and still decided to put my things out. The way the manager handled me was worse than you treat an animal! Instead of apologizing the front desk staff through my personal items on the floor. The manager called me a liar when I brought it to her attention, then she actually saw that I was telling the truth she called the police, yes the police! My makeup was broken and item’s stolen from my room! The manager refused to file the incident report after my several request! When the police arrived they illegally gave them my information (I haven’t committed a crime). I was given a trespass violation! No one has contact me from the property. This was the worst stay ever! ALSO NO WI-FI, NO POOL, DRUGS, Prostitution, NO MICROWAVE, NO REFRIGERATOR. I can’t add the videos!
This is where my belongings were dropped.
Stayed 3 nights in Jun 2023
Response from Brand Experience Team on 19 Jul 2023
Hi Jasmine,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

6/10 Okay

Scott

Travelled with family
Liked: Staff & service
Property close to great shopping center. But it could have been cleaner.
Stayed 1 night in Jun 2023
Response from paula on 5 Jul 2023
Thanks for completing your survey. We will you in theyour survey in the next training. Thanks,Paula

4/10 Poor

Temple

Liked: Staff & service
Disliked: Cleanliness
This place doesn't even have a refrigerator or a microwave! It's a roadside dive, and I don't care what anyone says this is a joke. The beds feel comfy, but this is just a room with a 30-in TV and a place to pee
Stayed 1 night in Jun 2023
Response from paula on 5 Jul 2023
Thanks for compiling your survey. Not all Motel6 have frig/micro in order to the cost of rooms down. Check the web site before booking to make sure that Motel 6 has what you need.Thanks again,Paula GM

8/10 Good

J.d.

Liked: Property conditions & facilities
Clean rooms but the staff is not to friendly
Stayed 1 night in May 2023
Response from Brand Experience Team on 28 Jun 2023
Hi J.D.,We appreciate the positive rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

J.d.

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for me
Stayed 1 night in May 2023
Response from Brand Experience Team on 28 Jun 2023
Hi J.D.,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

J.d.

Business traveller, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Not so friendly staff
Response from Brand Experience Team on 28 Jun 2023
Hi J.D., Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 Okay

Melissa

Stayed 1 night in Jun 2023
Response from Paula on 20 Jun 2023
Thanks for compiling the review. Hope to see you again.Thanks,Paula

4/10 Poor

Ciara

Stayed 1 night in Jun 2023
Response from paula on 10 Jul 2023
Police item# 2306-2489 I have all the statements we need as to what took place.Which was turned over to our company. Police item #2306-2489 Slidell PD

10/10 Excellent

Chace

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2023
Response from Paula Gm on 4 Jun 2023
Thanks, for your response. Hope to see you again.Paula GM

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Getting your room was pretty simple and efficient.. note I did pay online the front desk agent I believe his name is Dennis, was pretty cool..
Stayed 1 night in May 2023
Response from paula on 28 May 2023
Thanks, for your response.Paula GM

8/10 Good

Bubba

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and reasonable prices.
Stayed 1 night in May 2023
Response from Paula on 28 May 2023
Thanks, so much for your response.Paula, GM

8/10 Good

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from paula on 28 May 2023
Thank,s, for your response.Paula GM

8/10 Good

Arbutus

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Paula on 10 May 2023
Thanks you for taking time out your busy day and responding. Your response help us to improve for the guest.Thanks again,Paula Atzenhoffer, GM

10/10 Excellent

Germaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel 6 Makes You Feel Welcome.
I been staying here for years when I visit family or for festivals in Louisiana. I have been knowing the manager Ms Paula she is a sweetheart. The check in is fast an rates are the best. The workers are all so sweet very polite. Very clean. Look forward to more stays.
Stayed 4 nights in May 2023
Response from Paula on 10 May 2023
Thanks, for being a loyal customer we joy seeing you every time. Thanks,again,Paula

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in May 2023
Response from Paula on 8 May 2023
Thank you for taking time out your busy day to respond to the survey. Thanks,Paula Atzenhoffer, GM

4/10 Poor

Jodie

Disliked: Cleanliness, amenities, property conditions & facilities
Response from Paula on 28 May 2023
Thanks, for complying your review. Paula GM

2/10 Terrible

J.d.

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2023
Response from paula on 28 May 2023
Can you please let us know how we could have made your stay better. Reviews are used for training so we can make that 1 a 5.Thanks, for completing your review.Paula GM.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I called ahead to say I would be arriving later in the day. This was communicated to the other staff. Everyone was helpful and friendly.
Stayed 2 nights in Apr 2023
Response from Paula on 24 Apr 2023
Thanks, for taking time out to complete a review. Thanks,Paula GM

10/10 Excellent

Roy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Apr 2023
Response from Paula on 23 Apr 2023
Thanks, for taking time to complete a review. Hope to see you again.Thanks,Paula GM

2/10 Terrible

Jessica

Stayed 1 night in Apr 2023
Response from Paula on 23 Apr 2023
Thanks, For your review. Please let me know have we could have made you stay better?Thanks,Paula GM

8/10 Good

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Paula on 8 May 2023
Thanks for responding to the survey. Your response will be used in our training.Thanks,Paula Atzenhoffer, GM

6/10 Okay

Sherri

Stayed 1 night in Apr 2023
Response from Paula on 8 May 2023
Thanks for responding to the survey. We will us your to help improve on hotel in general.Thanks,Paula Atzenhoffer