New Chicago Holidays from £1,070

People were helpful and friendly. Loved the fruity water in the lobby. Great location. Did not like the light panel in 7th floor rooms. Even after a tutorial, no one explained how to request maid service. Water bottles were available except for an evening employee who said they were $3 each.

Had a great stay overall. The room was clean, comfortable, and well-maintained. The staff was friendly and helpful throughout my stay. The location was convenient and made it easy to get around. A few small details could be improved, but nothing major. I would definitely consider staying here again

We booked a Casita room for a 3 day weekend for our last trip before we have our first baby. I didn’t put any notes or anything on what we were there for, but when we checked in we were informed we had been upgraded to an oceanfront suite. We were blown away by this room. It was massive and had multiple balconies to sit on and enjoy the views. We ended up spending most of our time in the room because it was just the best. We did go to the adult pool and another quiet pool that were both very nice. Megan at the vista pool was great! We had breakfast at the Catalina kitchen a few times which was great. The room service was great. I do wish I had done a little more research and made reservations for the other restaurants on site as they were booked. Overall it was an amazing place and we were so thankful they upgraded us, we didn’t want to leave!

Clean, quiet, beautiful landscaping and prime location.

Valet was helpful and efficient. Very clean environment. Beautiful hotel