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Overview of Grand Hotel Neum

Photo gallery

Featured image
On the beach, beach bar
Indoor pool, seasonal outdoor pool
Terrace/patio
Premium bedding, minibar, in-room safe, desk

Grand Hotel Neum

4 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationNeum Beach7 min walk
    Popular LocationWater Polo Court13 min walk
    Popular LocationSaint Ana Catholic Church14 min drive
    AirportMostar (OMO-Mostar Intl.)78 min drive

Choose dates to view prices

  • Triple Room, Sea View

    3.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed and 1 Single Sofa Bed OR 1 Single Bed, 1 Double Bed and 1 Single Sofa Bed
    More details
  • Double Room Park View

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Park view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Double or Twin Room, Sea View

    4.3/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Single Room, Sea View

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sea view
    • Sleeps 1
    • 1 Single Bed
    More details

About this area

Neum

Located in Neum, Grand Hotel Neum is on the beach. While the natural beauty of Neum Beach and Vranici can be enjoyed by anyone, those looking for an activity can head to Sipanska Luka Harbor.
Popular Location

What's nearby

  • Neum Beach - 7 min walk
  • Water Polo Court - 13 min walk
  • Saint Ana Catholic Church - 14 min drive
  • Vranici - 35 min drive
  • Trstenik Beach - 54 min drive

Getting around

  • Ploce Station - 36 min drive
  • Mostar (OMO-Mostar Intl.) - 78 min drive

Restaurants

  • Škoj - 6 min walk
  • Odmaraliste - 7 min walk
  • Laguna - 7 min walk
  • Humska kuća - 7 min walk
  • Gracja kavana - 7 min walk

About this property

Grand Hotel Neum

4-star beach hotel with a full-service spa
Spend the day relaxing on the beach or pampering yourself at Grand Hotel Neum's full-service spa. All 380 rooms offer free WiFi, fridges and flat-screen TVs with cable channels. Guests will also find minibars, room service (during limited hours) and premium bedding.
Grand Hotel Neum offers 380 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

All-inclusive details

All-inclusive room rates at Grand Hotel Neum are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and local beverages included
Dining availability limited at one or more venues

Land activities

Fitness facilities
Miniature golf

Entertainment

Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • All buffet meals, snacks and local beverages included
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Bosnian
  • Croatian
  • English
  • French
  • German
  • Italian
  • Polish

Business services

  • 10 meeting rooms
  • Conference centre

Outdoors

  • Beachfront location
  • Terrace

Spa

  • Body treatments
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathtub or shower

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Safe

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 26 September 2020 to 31 March 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 5.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night for adults; EUR 1.00 per night for guests aged 12-18 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 100.00 per vehicle (one-way)
  • Crib (infant bed) fee: EUR 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The seasonal pool will be open from June to September

Property is also known as

Grand Neum
Grand Hotel Neum Neum
Grand Hotel Neum Hotel
Grand Hotel Neum Hotel Neum

Frequently asked questions

Can I cancel my reservation for free at Grand Hotel Neum and receive a full refund?
Yes, Grand Hotel Neum offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel Neum cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hotel Neum have a pool?
Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool.
Is Grand Hotel Neum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hotel Neum?
Self-parking is free at this property.
What time is check-in at Grand Hotel Neum?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Grand Hotel Neum?
Checkout is at 11:00 AM.
Does Grand Hotel Neum provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of EUR 100.00 per vehicle applies.
Are there all-inclusive benefits at Grand Hotel Neum?
Some rate plans available at this property are all-inclusive.
Where is Grand Hotel Neum located?
Nestled on the beach, this Neum hotel is within a 15-minute walk of Neum Beach and Water Polo Court. Saint Ana Catholic Church is 8.4 mi (13.6 km) away.
3.8
Good
Rating 5 - Excellent. 12 out of 45 reviews
5 - Excellent 27%
Rating 4 - Good. 21 out of 45 reviews
4 - Good 47%
Rating 3 - Okay. 6 out of 45 reviews
3 - Okay 13%
Rating 2 - Poor. 3 out of 45 reviews
2 - Poor 7%
Rating 1 - Terrible. 3 out of 45 reviews
1 - Terrible 7%

3.9/5

Cleanliness

3.6/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Stayed 3 nights in Aug 2020

4/5 Good

Stayed 3 nights in Aug 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nije uredu da se djeca na bazenima kupaju gola ... to je Child abuse ...Mislim da bi managment hotel trebo preuzeti neke mjere da to sprijeci
Stayed 4 nights in Jul 2020

5/5 Excellent

Stayed 5 nights in Jun 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

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