Neptune Beach

Checked in and the clerk didn't tell us our room number. I asked what our room number was and looked at me like I was from Mars. My girlfriend asked, also got the space face, so we had to look to see what was written on room cards. Were told nothing about check out, services, etc. There was an info sheet that we grabbed, nothing was explained except the $15 food/drink credit. Also still have not received a receipt for my stay a week later. Only fridge in the room is their mini-bar. No hand soap at the sink, only facial soap? Have stayed here a few times and its pretty hit and miss. This is probably the last time I shell out the amount they want for this level of experience.

Amazing staff

Loved the Mark Spencer Hotel. Location was great. They have a free happy hour wine from 5-6 and rooftop lounge on the weekend. Staff was extremely pleasant and helpful. Room was very comfortable and I love the kitchenette area. Would absolutely stay there again.