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Reviews of Parador de Arties

4 out of 5
Parador de Arties
Crta Baqueira Beret, Naut Aran, Lleida

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 71 reviews" "
Rating 8 - Good. 31 out of 71 reviews" "
Rating 6 - Okay. 7 out of 71 reviews" "
Rating 4 - Poor. 2 out of 71 reviews" "
Rating 2 - Terrible. 1 out of 71 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ernest

Travelled with partner
Liked: Cleanliness, staff & service
Great property and beautiful surroundings in the prettiest villages you will find. The staff were great and polite but beware if you are there in the hot summer. There is no AC so the rooms can get pretty hot. The pools is also not heated in the summer and can it is quite frigid.
Stayed 2 nights in Jul 2023

2/10 Terrible

Thai Ping

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Rundown and unfriendly hotel.
This hotel is very rundown, despite its rather expensive price tag, it’s really only a 2 star. It badly needs money spent on repairs and refurbishment. The male changing rooms sauna was out of order, there was no ceiling light in our room, instead there was an uplighter, but the plug was half broken and unsafe and therefore could not be properly inserted, meaning the light kept flickering or going off completely. One bedside reading light was broken and left hanging downward over the pillow, making it useless in an already dark room with 2 tiny windows.! Wires were exposed and unsafe. The furniture was stained, the walls chipped in many places, the bathroom & furniture outdated. One of the closet handles was partially broken and hanging loose. The check in staff rather unprofessional. We weee told we could not have breakfast (which we’d paid for as an extra) until 9:30am, which was too late to then go skiing, so we were told to order it to the room, but no menu was given to us and the check-in staff forcibly chose for us. We were told we’d be charged again to face it delivered! As it happened, breakfast was late and one of the two couples ended up eating it in the restaurant after all, though the staff there were very rude to us, despite 2/3 of the tables actually being empty! The on-site parking is accessible to all, so other people can park there too and it can be full. A very badly run hôtel indeed. There are newer and better hotels in the area, so shop around.
Stayed 1 night in Feb 2022
Response from Customer Service (Arties) on 5 Mar 2022
Dear Mr. Ping, First of all I would like to thank you for taking the time to answer our inquiry about your stay in our Parador. Your kind comments encourage us to follow the line we have set. We know that we must improve in some aspects and do not doubt that we are trying all our best to correct them as soon as possible. We hope that the next time you visit the Valle de Aran, we have already undergone the reform that is planned and you can verify that everything that you indicate has been solved. We hope to receive you again in one of our Paradores and restaurants and do not hesitate to contact us for any other information you may need. We will be glad to see you again soon! Best regards,

8/10 Good

Gianpaolo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, not the best 4*
Nice hotel in a beautiful location. However, the wifi didn’t reach the room and when they started preparing the restaurant for dinner you could smell the food inside the room as well.
Stayed 1 night in Sep 2021
Response from Customer Service (Arties) on 12 Sept 2021
Dear Gianpaolo, First of all I would like to thank you for taking the time to answer our inquiry about your stay in our Parador. Your kind comments encourage us to follow the line we have set. We know that we must improve in some aspects and do not doubt that we are trying all our best to correct them as soon as possible. We will review what you have told us about kitchen odors. We hope to receive you again in one of our Paradores and restaurants and do not hesitate to contact us for any other information you may need. We will be glad to see you again soon! Best regards,

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
It was nice, clean hotel, and friendly staff. Location was superb, next to everything
Stayed 2 nights in Dec 2019
Response from Customer Support (Arties) on 31 Dec 2019
Dear Guillermo, At first we thank you for taking the time to answer our inquiry about your stay in our Parador. Receiving feedback like yours encourages us to continue our work and to keep improving. We hope to see you again in our Parador, in case of questions do not hesitate to contact us. Sincerely,

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay in Colorful Arties
We loved both the parador and it location! The room was very nice and the bed was very comfortable. There was even a towel warming rack in the bathroom. And it is hard to beat a parador breakfast.
Stayed 1 night in Oct 2019
Response from Customer Support (Arties) on 29 Oct 2019
Dear Katherine, At first we thank you for taking the time to answer our inquiry about your stay in our Parador. Receiving feedback like yours encourages us to continue our work and to keep improving. We hope to see you again in our Parador, in case of questions do not hesitate to contact us. Sincerely,

8/10 Good

seema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and setting. A bit quiet as we went in low season but would definitely return despite the rather small and not very well lit bathroom.
Stayed 1 night in Oct 2019
Response from Customer Support (Arties) on 26 Oct 2019
Dear Seema, At first we thank you for taking the time to answer our inquiry about your stay in our Parador. Receiving feedback like yours encourages us to continue our work and to keep improving. We hope to see you again in our Parador, in case of questions do not hesitate to contact us. Sincerely,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
lovely hotel in a very cute little village
Stayed 1 night in Sep 2019
Response from Customer Support (Arties) on 29 Sept 2019
Dear John, At first we thank you for taking the time to answer our inquiry about your stay in our Parador. Receiving feedback like yours encourages us to continue our work and to keep improving. We hope to see you again in our Parador, in case of questions do not hesitate to contact us. Sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a duplex and found it very spacious and comfortable - also well air conditioned which was much needed in temperatures in the high 30's. Public areas; bar, lounge are great and pool and pool area very pleasant. Information folder in reception provided really good background on the valley. Breakfast room light and pleasant and breakfast range and quality was very good. Reception staff were welcoming and consistently excellent but one of the breakfast staff was on the uncommunicative side. We arrived on a big fiesta day and felt ignored and more of an inconvenience when we tried to order in the bar. Arties itself is a charming village.
Stayed 5 nights in Jun 2019
Response from Customer Support (Arties) on 2 Jul 2019
Dear Guest, At first we thank you for taking the time to answer our inquiry about your stay in our Parador. Receiving feedback like yours encourages us to continue our work and to keep improving. We hope to see you again in our Parador, in case of questions do not hesitate to contact us. Sincerely,

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Arties is a hidden gem. But do book the restaurants!
Stayed 3 nights in Feb 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Parador worth a visit
Good location next to old village. Good food. Comfortable rooms but squeaky floor boards a problem at night.
Stayed 1 night in Sep 2018

6/10 Okay

PETER

Liked: Staff & service, room comfort
Disliked: Cleanliness
It was a fine hotel with fantastic staff. My only complaint, and it's a big one, is that it smelled like there was a plumbing issue.
Stayed 1 night in Jun 2018

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base for a Baqueira ski holiday
This was our 3rd short break at the Parador this winter, a 10 minute car ride up to the Baqueira ski station. It is essential to have a car if you want to ski as the public transport up to the ski station isn't frequent. Also, if you are there at peak weekends/school holidays, take an early breakfast to avoid traffic jams up to Baqueira. It is a spacious and comfortable hotel with great facilities: large hotel bar, games room, pool, gym and a fabulous cocktail bar. We've stayed in a standard double room each time, the bedrooms have always been large and the beds comfortable, although the bathrooms on the 3rd floor rooms are a little small. Like many hotel rooms in ski resorts, we found the rooms too hot overnight so kept the window open even when its snowing outside. For us, the real stars of the hotel are a) breakfast buffet: all the standard continental stuff you'd expect, hot dishes & even help-yourself cava to make a bucks fizz with if you aren't hitting the slopes too early b) the cocktail bar tucked at the end of the hotel (not to be confused with the open-plan hotel bar). They make brilliant martinis and cosmopolitans. We didn't have time to try out the hotel restaurant as there are just to many nice bars & restaurants to choose from in Arties village.
Response from Customer Support (Arties) on 6 Apr 2018
Dear Yvonne, Dear Mr. At first we thank you for taking the time to answer our inquiry about your stay in our Parador. Receiving feedback like yours encourages us to continue our work and to keep improving. We hope to see you again in our Parador, in case of questions do not hesitate to contact us. Sincerely

8/10 Good

David E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight in small mountain town.
We booked a standard double which was adequate size with a large bathroom. The room has no ventilation other than opening a window in the bathroom and the bedroom (no screens). To avoid road noise, ask for a room facing the back of the hotel. Parking is free, & convenient in the hotel lot. Breakfast was a good, extensive buffet, although no option of custom cooked eggs, but no synthetic egg patties like so many American chains.
Stayed 1 night in Sep 2017

8/10 Good

Spmmik, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This is a chalet style Parador. The room sizes are good. We had a top floor room which was reasonably sized. Bed was not that comfortable however. The rooms also do not have AC - so in summer these can get very hot. The breakfast buffet is excellent.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lorri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

american, k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming decor and great location
This hotel has easy access to the ski resorts in winter and hiking routes in summer. The staff are friendly and helpful. The room has a rustic feel to it although the bathrooms are very modern and spacious.

10/10 Excellent

Murray, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High in the Pyrenees
The front desk staff member on arrival was excellent, understood my bad Spanish, and was very helpful and knowledgable about the hotel and the area. Location was excellent but I had no need to leave the hotel, food was good quality and well priced, service was unobtrusive and well timed. Room was very comfortable with a good choice of pillows (I'm sure im not the only one fussy about where they sleep and what they have their head on.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
what a place!!!
This is one of the most beautiful places I ever seen and I saw a lot. Location is amazing, nice hotel good food and very kind people.

10/10 Excellent

Alice, Colares, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to great hiking in the mountains
It was perfect in every way. This was our second time and we will certainly go again.

6/10 Okay

Verified traveller

Parador de Arties
Whilst easy to find, as located right on the C28, this does mean there is some traffic noise. The bedroom was showing it's age and in need of a refit. Sqeeking floor boards, peeling veneer and electrical sockets that fall out of the wall are not acceptable in my view. All the electrical sockets were in use with the room lamps, so there were no free sockets for laptops and recharging a mobile. Needs to be ammended to meet the needs of 21st century guests. On 18th October almost everything in Arties is closed for the season, so eating out is not really possible, unless you are ready to drive to Veilha. The dinner I was served was disappointing as the steak was mostly fat, not meat and the potatos were some processed potato product, not the oven roasted potatos the menu stated. The buffet breakfast was better. Overall, this was the most expensive hotel of my week in Spain and the least satifactory. I felt it provided poor value for money and puts me off the Parador chain in future.

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities
Facil de encontrar y bien situado
Stayed 1 night in Nov 2023
Response from Dirección on 14 Dec 2023
Gracias por su comentario

6/10 Okay

JULIO CEZAR

Liked: Cleanliness, property conditions & facilities, room comfort
Edificio y ubicación hermosa, pero...
El edificio es increíble y la ubicación hermosa, pero nos pusieron en una habitación sin ascensor, sin tener en cuenta mis problemas de movilidad. El desayuno podría mejorarse mucho por lo que dicen ofrecer.
Stayed 1 night in Nov 2023
Response from atencion al cliente Arties on 6 Nov 2023
Estimado Julio, gracias por sus comentarios. En cuanto a la tipología de habitaciones. El Parador de Arties dispone de diferentes tipologías de habitaciones. las estandar son las de acceso por ascensor y 2 camas. las básicas acceso por escalera y cama matrimonio. las Junior Suite, acceso por escalera caracol, y dentro de habitación es un duplex. Por ello, la habitación en la que un lciente pernocta es la tipología que reserva. Un saludo,

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Régine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Juan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week-end en couple
Très bon séjour dans un très bel hôtel avec une personnel charmant. Idéalement situé pour des promenades et restaurants.
Stayed 2 nights in Aug 2022
Response from att cliente on 8 Sept 2022
Monsieur Daniel, Tout d'abord, je tiens à vous remercier d'avoir pris le temps d écrire sur votre séjour au Parador de Arties.

4/10 Poor

joan

Travelled with partner
Disliked: Property conditions & facilities
Me gusto la ubicacion No me gusto la habitacion, era duplex con escaleras de caracol, baño abajo cama arriba, ideal para caerte a cierta edad. Ademas requiere una intensa restauracion, por los precios que cobran.
Stayed 1 night in Jul 2022
Response from att. cliente on 8 Sept 2022
Estimado Joan, gracias por sus comentarios. En nuestro Parador las habitaciones básicas están situadas en planta 1 a la que se accede por escalera y otra tipología como las habitaciones Duplex, están en otra zona a donde el acceso es como bien dice por escalera de caracol, y dentro de habitación es un duplex. Queriendo no tener escaleras, la reserva se debe realizar en habitación estandar, a estas habitaciones si que hay acceso por ascensor. A su comentario, sobre intensa restauración. Nuestro director está recabando los comentarios como el suyo donde la solicitan para buscar la posibilidad de realizar una reforma integral.

8/10 Good

Juan

Stayed 1 night in Jul 2022

10/10 Excellent

ake

Stayed 1 night in Jun 2022

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meilleur hotel d’Arties
Super séjour
Stayed 1 night in Mar 2022
Response from attention au client (Arties) on 29 Mar 2022
Cher pierre, Dans un premier temps nous vous remercions d'avoir pris le temps de répondre à notre enquête sur votre séjour dans notre Parador. Votre aimable commentaire nous encourage à continuer notre travail tout en s’améliorant sans cesse. Nous espérons vous revoir dans notre Parador, en cas de questions n'hésitez pas à prendre contact avec nous. Cordialement

10/10 Excellent

Carole

Stayed 1 night in Feb 2022
Response from Customer Service (Arties) on 5 Mar 2022
Thank you for your generous rating.

10/10 Excellent

pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER WEEK END SKI
SUPER SKI WE AVEC MA FILLE
Stayed 2 nights in Jan 2022
Response from attention au client (Arties) on 1 Feb 2022
Cher Pierre, Dans un premier temps nous vous remercions d'avoir pris le temps de répondre à notre enquête sur votre séjour dans notre Parador. Votre aimable commentaire nous encourage à continuer notre travail tout en s’améliorant sans cesse. Nous espérons vous revoir dans notre Parador, en cas de questions n'hésitez pas à prendre contact avec nous. Cordialement

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from attention au client (Arties) on 1 Feb 2022
Cher Simon, Dans un premier temps nous vous remercions d'avoir pris le temps de répondre à notre enquête sur votre séjour dans notre Parador. Recevoir des commentaires comme le vôtre nous encourage à continuer notre travail et à continuer de s'améliorer sans cesse. Nous espérons vous revoir dans notre Parador, en cas de questions n'hésitez pas à prendre contact avec nous. Cordialement

8/10 Good

olivier

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from attention au client (Arties) on 1 Feb 2022
Cher Olivier, Dans un premier temps nous vous remercions d'avoir pris le temps de répondre à notre enquête sur votre séjour dans notre Parador. Votre aimable commentaire nous encourage à continuer notre travail tout en s’améliorant sans cesse. Nous espérons vous revoir dans notre Parador, en cas de questions n'hésitez pas à prendre contact avec nous. Cordialement

4/10 Poor

Pierre-Alain

Stayed 1 night in Jan 2022
Response from Attention au client (Arties) on 20 Jan 2022
Cher M. Alain, Dans un premier temps nous vous remercions d'avoir pris le temps de répondre à notre enquête sur votre séjour dans notre Parador. Recevoir des commentaires comme le vôtre nous encourage à continuer notre travail et à continuer de s'améliorer sans cesse. Nous espérons vous revoir dans notre Parador, en cas de questions n'hésitez pas à prendre contact avec nous. Cordialement,

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Atención al cliente (Arties) on 28 Jan 2021
buenas tardes, muchas gracias por su alta valoración sobre nuestro Parador y nuestro personal. Esperamos poder verles cuanto antes por el Parador de Arties. Un saludo

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Atención al Cliente (Arties) on 29 Sept 2020
Estimada Carmen, En primer lugar quisiera agradecerle su tiempo al responder nuestra encuesta en referencia a su estancia en el Parador de Arties. Uno de los valores fundamentales de nuestra compañía es ofrecer un servicio de calidad y una atención personalizada a nuestros clientes. Recibir comentarios positivos como el suyo es una gran satisfacción para nosotros, por lo que, si me lo permite lo haré extensivo a todo nuestro equipo. Esperamos recibirle de nuevo en alguno de nuestros hoteles y restaurantes y no dude en contactar con nosotros para cualquier otra información que pueda necesitar. ¡Estaremos encantados de volver a verle pronto! Un saludo,

8/10 Good

PEPITA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020
Response from Atención al Cliente (Arties) on 29 Sept 2020
Estimada Pepita, En primer lugar quisiera agradecerle su tiempo al responder nuestra encuesta en referencia a su estancia en el Parador de Arties. Uno de los valores fundamentales de nuestra compañía es ofrecer un servicio de calidad y una atención personalizada a nuestros clientes. Recibir comentarios positivos como el suyo es una gran satisfacción para nosotros, por lo que, si me lo permite lo haré extensivo a todo nuestro equipo. Esperamos recibirle de nuevo en alguno de nuestros hoteles y restaurantes y no dude en contactar con nosotros para cualquier otra información que pueda necesitar. ¡Estaremos encantados de volver a verle pronto! Un saludo,

8/10 Good

Javier

Liked: Cleanliness, staff & service, room comfort
una buena elección
Hotel muy recomendable. Bien situado y con servicios muy buenos. ( restaurante, piscina). Las habitaciones muy bien salvo el lavabo, que es muy pequeño y creo que con una reforma podría ser mucho más cómodo y accesible
Stayed 1 night in Aug 2020
Response from Atención al Cliente (Artíes) on 16 Aug 2020
Estimado Javier, En primer lugar quisiera agradecerle su tiempo al una reseña en referencia a su estancia en el Parador de Artíes. Recibir comentarios como el suyo nos anima a seguir en la actual línea de mejora continua. Comentarle que estamos a la espera de una nueva fecha para una reforma integral del edificio, que tenía previsto ejecutarse de cara a 2021 ó 2022 pero que ahora devido a la situación sanitaria se desconoce una fecha aproximada. Esperamos recibirle de nuevo en nuestro Parador y no dude en contactar con nosotros para cualquier otra información que pueda necesitar. ¡Estaremos encantados de volver a verle pronto! Un saludo,

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beau Parador de montagne avec village typique
Personnel très agréable et avenant. Lieux propres, disposant d'un parking gratuit extérieur ou payant intérieur. Petit-déjeuner copieux, varié, spacieux avec belle vue sur piscine et tour de l'hôtel. Nous recommandons vivement ! Pour info, le village d'Arties situé juste derrière le Parador est très joli à visiter !
Stayed 3 nights in Oct 2019
Response from attention au client (Arties) on 21 Nov 2019
Cher Philippe, Dans un premier temps nous vous remercions d'avoir pris le temps de répondre à notre enquête sur votre séjour dans notre Parador. Votre aimable commentaire nous encourage à continuer notre travail tout en s’améliorant sans cesse. Nous espérons vous revoir dans notre Parador, en cas de questions n'hésitez pas à prendre contact avec nous. Cordialement,

10/10 Excellent

Maria Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estupendo .Muy recomendable .
Stayed 2 nights in Apr 2019

8/10 Good

Rémy, France

Liked: Cleanliness, property conditions & facilities, room comfort
Bien mais à mettre à jour
Le parador d'Arties mériterait une mise à jour à l'identique de ce qui a été fait dans tout le village. Confortable mais au style vieillot. Des prix (chambre et restauration) élevés en comparaison d'autres hôtels de même standing proches.
Stayed 2 nights in Mar 2019

8/10 Good

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour très agréable, chambre confortable et spacieuse, buffet du petit déjeuner très bien garni, un seul bémol la piscine intérieure et le sauna à améliorer
Stayed 2 nights in Mar 2019

8/10 Good

Pere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arties 2018
Sitio estupendo. Un poco caro, pero es un parador. En el valle hay sitios más baratos para dormir. Con esto no quiero decir que hayamos estado mal, todo lo contrario.
Response from Atención al Cliente (Arties) on 8 Apr 2018
Estimado Pere, En primer lugar quisiera agradecerle su tiempo al responder nuestra encuesta en referencia a su estancia en el Parador de Arties. Recibir comentarios como el suyo nos anima a seguir en la actual línea de mejora continua. Sabemos que debemos mejorar alguno de nuestros servicios y por este motivo son tan importantes sus impresiones. Esperamos recibirle de nuevo en nuestro Parador y no dude en contactar con nosotros para cualquier otra información que pueda necesitar. ¡Estaremos encantados de volver a verle pronto! Un saludo, Atención al Cliente (Arties)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Momentos relajantes
Ha sido muy agradable disfrutar del Parador de Arties.
Response from Atención al Cliente (Arties) on 29 Mar 2018
Estimado Cliente, queremos agradecer sus amables comentarios. Nuestro trabajo está enfocado a que ustedes como clientes se sientan como en casa y puedan relajarse y descansar mientras se alojan con nosotros. Esperamos volver a atenderles en el futuro. Un saludo,

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue perfecto
Stayed 2 nights in Feb 2018
Response from Atención al cliente (Arties) on 6 May 2018
Estimado Antonio, En primer lugar quisiera agradecerle su tiempo al responder nuestra encuesta en referencia a su estancia en el Parador de Arties. Recibir comentarios como el suyo nos anima a seguir en la actual línea de mejora continua. Sabemos que debemos mejorar alguno de nuestros servicios y por este motivo son tan importantes sus impresiones. Esperamos recibirle de nuevo en nuestro Parador y no dude en contactar con nosotros para cualquier otra información que pueda necesitar. ¡Estaremos encantados de volver a verle pronto! Un saludo, Atención al Cliente (Arties)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atención y estancia inmejorable
Atención y estancia inmejorable
Stayed 2 nights in Dec 2017