Find hotels in Natural Steps, AR from £40

"Elevator smelled like urine and floor was sticky it burned my eyes. "

"Great hotel our only complaint was room service was terrible. Tasted like smoke. "

"This is the hotel I’d stay in that area. The price, location- on the riverwalk, staff was super friendly and helpful (especially valet) and the bed was comfortable. "

"Great breakfast, clean, and friendly staff"

"Terrible "

"First of all, I paid for the room upfront and the insurance plan. When I checked in, the room I had booked was not available. The check in clerk said that she would upgrade me to the presidential suite. When I got to the room, these are the things I noticed. The cocktail table in the living area, actually had noticeable clumps of dirt under the cocktail table, as if someone had work boots on and dried mud had fallen off the tread of the boot. The jacuzzi tub was dirty and I could tell it hadn’t been cleaned at all and there was a soap bottle cap in the jacuzzi tub. The sheets, especially the pillow cases, smelled as if an old person had slept on them. I actually had to lay a towel over the pillow to lay my head down. I was very dissatisfied to say the least. If it had not been an upgrade, there is no way I’d pay the asking price for such terrible accommodations. I sent a video to the hotel management. The air conditioning in the room also was very slow to cool. I was told by a staff member that it was being worked on earlier that day. "

"Clean, friendly staff and great location downtown. "

"Easy parking decent breakfast"

"The front desk staff (Sky) was very nice the hotel was being renovated so the condition was “under repair”. There was a strong smell of weed in some areas, that was disappointing. "