Hotel Lago Sarmiento

Property class: 3

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At Hotel Lago Sarmiento, you can look forward to a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. Guests can connect to free WiFi in public areas.

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Parking available
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room, 2 Single Beds

Room

Standard Twin Room, 2 Single Beds

  • 129 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Room

Standard Double Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, 3 Single Beds

Room

Standard Triple Room, 3 Single Beds

  • 194 sq ft
  • Sleeps 3
  • 3 Single Beds
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About the area

Natales is home to Hotel Lago Sarmiento. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while Costanera and History Museum are cultural highlights. Visit our Puerto Natales travel guide
Map
Manuel Bulnes 90, Natales, Magallanes y la antartica chilena, 616000

What's nearby

  • A calm lake with a small boat anchored near the shore, surrounded by mountains and a clear sky.
    Última Esperanza Fjord
    1 min walk - 0.1 miles
  • Costanera
    2 min walk - 0.1 miles
  • History Museum
    3 min walk - 0.2 miles
  • Puerto Natales Casino
    6 min walk - 0.4 miles
  • Plaza de Armas
    8 min walk - 0.4 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo)
    9 min drive

Restaurants

  • Restaurant Última Esperanza
    5 min walk
  • Baguales Brewery & Restaurant
    8 min walk
  • Ludopia Board Game Cafe
    8 min walk
  • El Puesto Restobar
    7 min walk
  • Kau Lodge
    6 min walk

About this property

Hotel Lago Sarmiento

  • Property highlights
  • At Hotel Lago Sarmiento, you can look forward to a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. Guests can connect to free WiFi in public areas.
  • You'll also find perks such as:
    • Self-parking (surcharge), express check-in and tour/ticket information
    • A 24-hour front desk and smoke-free property
  • Room features
  • All guest rooms at Hotel Lago Sarmiento boast comforts, such as 24-hour room service.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with shower/bath combinations and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Heating, daily housekeeping and phones

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Frequently asked questions

Is Hotel Lago Sarmiento pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Lago Sarmiento?

Self-parking is available for USD 10 per night.

What time is check-in at Hotel Lago Sarmiento?

Check-in begins at 3 PM.

What time is check-out at Hotel Lago Sarmiento?

Checkout is at noon.

Where is Hotel Lago Sarmiento located?

Situated in Natales, this hotel is within a 5-minute walk of Última Esperanza Fjord, Costanera and History Museum. Puerto Natales Casino and Centro Cultural Natalis are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Lago Sarmiento Reviews

5.8

6.4

Cleanliness

6.8

Location

6.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 4 out of 18 reviews
Rating 4 - Poor. 4 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pésima coordinación

Pasamos una situación horrible, después de llegar a una ciudad desconocida y con frio extremo al llegar al hotel nos dicen que es residencia sanitaria ¡! En ese momento tuve que ponerme a buscar hotel con los bolsos , el frio y toda mi familia en la calle, es la peor experiencia q he tenido no se la doy a nadie
Stayed 4 nights in Feb 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Péssimo ,

Ao chegar tive aguarda recpionista 20 min, o rapaz atendeu má vontade não achava reserva no site, pgto efetivo não quis aceitar em dólar, sem cortesia e orientações péssimo atendimento
Stayed 1 night in Mar 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Orror

Hotel con pésimo servicio. Cero disposición de ayudar. Aseo de mala calidad.
Stayed 2 nights in Feb 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

prolijo y limpio

Hotel limpio y prolijo. Personal muy atento. Bien ubicado!
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is pretty much all you need in Puerto Natales

Well located, clean, friendly staff and if you are lucky, nice view to the fjord.
Stayed 2 nights in Dec 2017
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

ruim

cama terrivel, aquecedor naop chega na temperatura desejada, barulho da rua, staff horrivel, mal treinado e de ma vontade.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Um bom hotel

Muito bem localizado, porém o hotel precisa de uma reforma na recepção e na área de café da manhã. Os quartos foram reformados e são confortáveis.
Stayed 2 nights in Jan 2018
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepcionante

O hotel fica bem localizado, podendo fazer tudo a pé, já que a cidade é pequena. O quarto tinha bom tamanho e bom aquecimento, banheiro bom, chuveiro quente, tv com canais a cabo, cama ruim, mas, no geral, não é um bom hotel. Começou mal com a cobrança de IVA, sem qualquer menção no site ao fazer a reserva. O café da manhã é muito, muito fraco. A única opção de café era o instantâneo e tinha que ficar pedindo por favor para reporem as parcas opções de comida (quando não diziam que tinha acabado). Como o salão é pequeno e ainda funciona uma cafeteria ali (sem café!!!!), pedem que os hóspedes digam horário em que pretendem tomar café, o que nos pareceu muito desconfortável. Estávamos de férias! Não tem elevador, então tem que subir dois lances de escada com a bagagem. Matias, da recepção, muito querido e esforçado. Wi-fi funciona ok. Mas não volto.
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel

Tudo foi bom , quarto com um bom aquecimento , banheiro também bom , em geral gostamos, somente o café da manhã deixa a desejar , mas acho que é geral , tanto Chile e Argentina , recomendo e voltaria !
Stayed 1 night in Nov 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel extrêmement bruyant( rue cloche cathédrale ) Pas de double vitrage Confort assez sommaire pour le prix
Verified review

4/10 Poor

Disliked: Room comfort

Estadía medianamente cómoda en Puerto Natales

El hotel está muy bien ubicado, a una cuadra de la costanera y a 5 cuadras del centro. Lo malo es que no tiene ascensor, por lo que se debe subir con las maletas por la escalera. El baño no era muy bueno, el shower door se caía con sólo mirarlo. Y el buffet del desayuno era pobre, poco variado.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel malo.En recepción amables. Lo único bueno
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para mi familia (todos adultos) resultó una experiencia increíble. Magnífico hotel con diseño espectacular.Personal muy amable como en toda Chile. ¡muy caro!
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Cleanliness

Mala estadia

La gente que atendía la encontré amable, pero de una falta de aseo impresionante, sobre todo el baño, tina sucia, paredes sucias. No lo recomendaría a nadie
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort

OK but over-priced

Overall hotel was OK. Just a few blocks from main square. Recently refurbished. Room was comfortable and everything worked. Basically everything was clean but bath was full of flea type bugs which had to be rinsed away before I could use it. Breakfast was good. Wifi worked. Check out was a shambles - took about 20 minutes due to flat battery in credit card machine - almost ended up paying twice if I hadn't held my ground. No English spoken. Overall OK but overpriced for what it was.
Verified review

8/10 Good

Liked: Staff & service
Stayed 3 nights in Jan 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort