See all properties
Save

Hotel HD Natales
3.0 star property

Comfortable hotel with 24-hour front desk and restaurant

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel HD Natales

Photo gallery for Hotel HD Natales

Outdoor rock climbing
Children’s activities
Property entrance
Matrimonial | In-room safe, blackout curtains, free WiFi, bed sheets
Coffee service

Overview of Hotel HD Natales

Reviews
8.0

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
Kilometro 4.5, Ruta 9N, Puerto Bories, Natales, Magallanes, 6160000
  • Popular LocationCostanera5 min drive
  • Popular LocationPuerto Natales Casino6 min drive
  • Popular LocationPlaza de Armas6 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Doble vista mar

Doble vista mar | In-room safe, blackout curtains, free WiFi, bed sheets

Doble vista mar

Highlights

Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Daily housekeeping
In-room safe
  • 97 sq ft
  • Beach view
  • Sleeps 2
  • 2 Single Beds

View all photos for Matrimonial

Matrimonial | In-room safe, blackout curtains, free WiFi, bed sheets

Matrimonial

Highlights

Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Daily housekeeping
In-room safe
  • 96 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Doble V. Campo

Doble V. Campo | In-room safe, blackout curtains, free WiFi, bed sheets

Doble V. Campo

Highlights

Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Daily housekeeping
In-room safe
  • 161 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room

View from room

Twin Room

Highlights

Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Daily housekeeping
In-room safe
  • 97 sq ft
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, blackout curtains, free WiFi, bed sheets

Standard Triple Room

Highlights

Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Daily housekeeping
In-room safe
  • 269 sq ft
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | In-room safe, blackout curtains, free WiFi, bed sheets

Standard Double Room, 1 King Bed

Highlights

Rollaway/extra beds
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Daily housekeeping
In-room safe
  • 215 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

Close to Plaza de Armas

Living area

Hotel Big Sur

Natales
Breakfast included
Free WiFi
Housekeeping
24/7 front desk
8.6 out of 10, Excellent, (80)
The price is £63
per night
26 Apr - 27 Apr
Hotel Big Sur

About the area

Puerto Natales

Located in Natales, Hotel HD Natales is in a rural area and near the boardwalk. Costanera and History Museum are cultural highlights, and some of the area's activities can be experienced at Old Pier and Mirador Cerro Dorotea. Take the opportunity to explore the area for outdoor excitement like ecotours.
Visit our Puerto Natales travel guideOpens in a new window

What's nearby

  • Costanera - 5 min drive
  • Mirador Cerro Dorotea - 5 min drive
  • Puerto Natales Casino - 6 min drive
  • Plaza de Armas - 6 min drive
  • Lago Nordenskjold - 8 min drive

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive

Restaurants

  • Restaurante Bahía Mansa - 7 min drive
  • Asador Patagónico - 6 min drive
  • Pizzeria Mesita Grande - 6 min drive
  • Cafe Artimaña - 6 min drive
  • Baguales Brewery + Restaurant - 7 min drive

About this property

Hotel HD Natales

Hotel in a rural location
At Hotel HD Natales, you can look forward to a terrace, a garden and a playground. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
You'll also enjoy the following perks during your stay:
  • Bike hire, a round-trip airport shuttle (surcharge) and a TV in reception
  • Tour/ticket information, concierge services and free newspapers
  • Barbecues, a front desk safe and meeting rooms
Room features
All guestrooms at Hotel HD Natales boast comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Heating, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 4.5 km

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Building
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

More

  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Cisne Cuello Negro Puerto Natales
Hotel Cisne Cuello Negro
Cisne Cuello Negro Puerto Natales
Cisne Cuello Negro
Hotel HD Natales Puerto Natales
HD Natales Puerto Natales
HD Natales
Hotel Cisne de Cuello Negro
Hotel HD Natales Hotel
Hotel HD Natales Natales
Hotel HD Natales Hotel Natales

Frequently asked questions

Is Hotel HD Natales pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel HD Natales?

This hotel doesn't offer parking.

What time is check-in at Hotel HD Natales?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel HD Natales?

Checkout is at noon.

Does Hotel HD Natales provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel HD Natales located?

Situated near the airport, this hotel is 0.7 mi (1.2 km) from Última Esperanza Fjord and within 3 miles (5 km) of Costanera and Cueva del Milodon. Mirador Cerro Dorotea and Old Pier are also within 3 miles (5 km).

Hotel HD Natales Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 46 reviews" "
Rating 8 - Good. 24 out of 46 reviews" "
Rating 6 - Okay. 10 out of 46 reviews" "
Rating 4 - Poor. 1 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara, miami

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff at the hotel were very friendly and helpful. Water service was interrupted one of the nights which was a great inconvenience after a long day to not be able to shower or even flush the toilet. The hotel is far from downtown and since is technically a different town taxis charge extra to/from this location. The view from the hotel Is beautiful but it isn’t a nice area to walk around.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and staff were friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, room comfort
Quaint hotel with wonderful staff
The staff at this hotel was exceptional. Very kind. Very helpful. It’s an older hotel that could use some improvements. The beds were comfortable. We ate breakfast buffet and dinner. Both were good. Beautiful location. View of the Magellan channel. 5 minutes from airport. 20 minutes from town.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. As advertised. Could use a gym.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting with room having gorgeous view of the lake. Boutique type hotel with testaurant. While a couple of miles from town, location is quiet, setene and peaceful. Do not rxpect luxury but instead homy feeling and superb service. True story: when checking out, one of our suitcases was brought down by staff member. My husband proceeded to load the rest of our suitcases on our private transportation to Punta Arenas. However, at the airport, I noticed that this particular suitcase was missing and had not been put into the van. The trip from Puerto Natales to Punta Arenas was 2 1/2 hours, so there was no way of turning back. We anxiously called the hotel to explain. They were on it and told us that they had sent someone with our suitcase to the bus station thinking that we were taking the bus to the.airport. When I explained that we were already at the airport, they tried to assure me that they would bring the suitcase to us and if we had already left, the same person would deliver it to us at our hotel in Santiago. I was still anxious because they indicated that the gentleman bringing the suitcase would be getting to the airport at exactly the same time as our departure tome. As it turned out the gentleman texted me as I was boarding so I went to the end of the line. He hurried and got through other obstacles to get the me the suitcase. No money was accepted for all their efforts. We can never thank them enough for everything they did reflecting great customer service
Stayed 4 nights in Feb 2019

6/10 Okay

Raquel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff is very kind Dinner was ok It is far from downtown
Stayed 1 night in Feb 2019

6/10 Okay

Raquel

Travelled with partner, Travelled with group
Liked: Staff & service
The kindnes of all fue staff! Although the location is not the best, it is easy to take a cab downtown It is very interesting to visit the hotel and museum located walking distance
Stayed 1 night in Feb 2019

10/10 Excellent

Julio, Port St Lucie, Florida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience, above all the most and more outstanding was the people working in the Hotel. They were excellent, caring and they treat me like a family. I was greatly impressed by the food service as well, great breakfast and when I arrived late from my tours they were always willing to serve me a hot meal even after hours as there are not many options to eat out in that area. They help me in giving me directions how to get around as I never been there before. I travel alone and all the help the gave me it was great to make my trip more enjoyable and less stressful. Thanks for everything !!
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice food and service. Old musty rooms
Stayed 2 nights in Dec 2018

8/10 Good

bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were given an upgraded corner room at check in. We had to leave after a few hours due to Aerolenias Argentinas strike so we did not stay over night. The hotel seemed peacefull and clean and the lady assisting us was fantastic.
Stayed 1 night in Nov 2018