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Casa de la Patagonia

3.0 star property
Hotel in Natales with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Casa de la Patagonia

Property amenity
Reception
Free self-parking
In-room safe, free WiFi, bed sheets
Standard Twin Room, 2 Single Beds, Shared Bathroom | In-room safe, free WiFi, bed sheets
A free breakfast buffet, a coffee shop/cafe and laundry facilities are just a few of the amenities provided at Casa de la Patagonia. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

Standard Double Room, 1 Double Bed, Private Bathroom | In-room safe, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Private Bathroom

Highlights

Heating
Flat-screen TV
Bathrobes
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, 3 Single Beds, Private Bathroom

In-room safe, free WiFi, bed sheets

Standard Triple Room, 3 Single Beds, Private Bathroom

Highlights

Heating
Flat-screen TV
Bathrobes
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Wardrobe
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Triple Room, Private Bathroom

Standard Triple Room, Private Bathroom | In-room safe, free WiFi, bed sheets

Standard Triple Room, Private Bathroom

Highlights

Heating
Flat-screen TV
Bathrobes
Private bathroom
Hairdryer
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
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About the area

Natales is home to Casa de la Patagonia. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while History Museum and Costanera are cultural highlights.
Visit our Puerto Natales travel guideOpens in a new window
Map
Manuel Bulnes 407, Natales, Magallanes y la Antartica chilena, 6160000

What's nearby

  • Plaza de Armas - 1 min walk - 0.1 miles
  • Puerto Natales Casino - 3 min walk - 0.2 miles
  • History Museum - 3 min walk - 0.2 miles
  • Costanera - 8 min walk - 0.4 miles
  • Old Pier - 8 min walk - 0.4 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 10 min drive

Restaurants

  • ‪Mesita Grande - ‬3 min walk
  • ‪Baguales Brewery & Restaurant - ‬3 min walk
  • ‪Angelica's Restaurant - ‬2 min walk
  • ‪Slowly Bar - ‬4 min walk
  • ‪El Bote Resto-Bar - ‬1 min walk

About this property

Casa de la Patagonia

Property highlights
At Casa de la Patagonia, you can look forward to a free breakfast buffet, a coffee shop/cafe and laundry facilities. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and tour/ticket information
  • Luggage storage, smoke-free property and a 24-hour front desk
  • Guest reviews say good things about the overall condition
Room features
All guest rooms at Casa de la Patagonia include perks, such as bathrobes, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Massage

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 8 December 2024 to 6 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

Casa Patagonia Hotel Natales
Casa Patagonia Hotel
Casa Patagonia Natales
Casa Patagonia
Casa de la Patagonia Hotel
Casa de la Patagonia Natales
Casa de la Patagonia Hotel Natales

Frequently asked questions

Is Casa de la Patagonia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa de la Patagonia?

Self-parking is free at this property.

What time is check-in at Casa de la Patagonia?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casa de la Patagonia?

Checkout is at 11 AM.

Does Casa de la Patagonia provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Casa de la Patagonia located?

Situated in Natales, this hotel is steps away from History Museum and Plaza de Armas. Puerto Natales Casino and Última Esperanza Fjord are also within 10 minutes.

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Casa de la Patagonia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 27 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

David

I never stayed there , although I paid in full to Expedia when I arrived they told me there was no room and they don’t deal with Expedia. I am still awaiting a response from Expedia as well as my refund.. extremely inconvenient and it cost me more money.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 1-night after doing the O-Circuit. Staff were extremely polite and acccomodating, happily going above and beyond. Two examples: they stored our non-backpacking gear for 8 days before our 1-night stay; when my partner asked where they got a certain treat on display at the buffet, they just gave her the whole cake. Rooms were big and comfortable, really a great business.
Stayed 1 night in Feb 2020

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Puerto Natales

The hotel (including our room) was very clean. The breakfast was fresh and delicious, served in a comfortable room with windows with a great view. The staff was very hospitable.
Stayed 2 nights in Feb 2020

10/10 Excellent

Jill, Cincinnati ohio

Liked: Cleanliness, staff & service, amenities
Best breakfast ever, super clean and updated rooms. Love this place
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Helpful staff. Great location. No real common area/ lobby area to sit .
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

IC, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a central location in Puerto Natales. The room was very clean and well decorated. The beds were very comfortable. The staff are very helpful and welcoming. On top of it, the breakfast is delicious! I highly recommend anyone who’s going or coming from their Patagonia treks time make this their home base.
Stayed 1 night in Dec 2019

4/10 Poor

Roman

Liked: Cleanliness, staff & service
Disliked: Room comfort

Sauber, aber nicht so gemütlich

Die Zimmer sind sauber, aber das Bad war EXTREM klein, so als hätte es in Patagonien nicht genug Platz! Der Frühstücksraum ist auch Aufwnthaltsraum und gleichzeitig Büroarbeitsplatz für Reisebüroangestellte - nicht so gemütlich!!!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second floor is basically hotel area. Small but clean, with attached bathroom. Nice breakfast spread. The attendant will make eggs for you.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

We stayed for one night before heading to Torres Del Paine. There might be only one more guest in addition to us as it’s the low season. The staff were very friendly and helpful. Despite very few guests, they prepared nice breakfast for us.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind crew, he borrowed us bicycles for free. We used the small kitchen to making a salad
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property well located, breakfast was very good. Staff was very nice
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Steve, Spokane, wa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful and very helpful. Great food as well
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Wonderful - highly recommended.
Stayed 1 night in Mar 2019

8/10 Good

Rollo, Phoenix, AZ. USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is what truly make this property a gem. They were courteous from the start. Always providing suggestions and making the whole stay personable. Told us where to eat and how to navigate through Torres Del Paine since we had a car. We were able to consider more optioned than we New we had. This is right in the middle of town, great value for the price. Will note.... some rooms share bathrooms but It really wasn’t a concern as they don’t have a lot of rooms. So only two rooms appear to share the same bathroom. Everything is really nice. Great value and good location for everything you need for food, gas. Stores etc...
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute modern small space. It used to be a hostel and they upgraded into a small hotel. Free breakfast, staff is really nice, bed comfortable. I recommend this property for sure! would love to go back!
Stayed 3 nights in Feb 2019

8/10 Good

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel

Centrally located with 24/7 reception, Nice/comfortable hotel. Beware when booking: some rooms have a shared bathroom. Lots of noise in the room. Good wifi and free parking. Puerto Natales is around 1 hour drive from Argentina border and 2 hour drive from center of Torres del Paine national park.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel accommodated my late check in from a late bus, held my bag as I hiked in Torres del Paine and upgraded my room when I returned. All together outstanding. The finished look like they were updated in the last year.
Stayed 1 night in Jan 2019

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Nah....

No bathroom no window
Stayed 2 nights in Jan 2019

8/10 Good

spider, 日本

Disliked: Property conditions & facilities
各項目の評価は普通かあるいは普通以下であるものの、全体として評価が高いのは、フロントの紳士の対応が非常に良く、こちらのリクエスト、例えばエクスカーションについての相談に懇切丁寧に乗ってくれ、手配までしてくれると言う、ちょっとした旅行代理店の動きをしてくれたことを高く評価する。 実はシャワーなどが共有のため、2日目から別のホテルに移ったにもかかわらず、エクスカーションの手配だけは引き続きマメにやってくれたことも非常に好ましかった。
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación. Y el hotel nuevo, de buen gusto y detalles geniales como el Albornoz y las pantunflas para descansar después de un día de excursión
Stayed 2 nights in Dec 2018