Free self-service breakfast, a terrace and a garden are just a few of the amenities provided at AKA Patagonia. Guests can connect to free in-room WiFi.
Located in Natales, AKA Patagonia is in the suburbs. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while Costanera and History Museum are cultural highlights. Visit our Puerto Natales travel guide
No, only service animals are welcome at the property.
How much is parking at AKA Patagonia?
Self-parking and extended parking are free at this property.
What time is check-in at AKA Patagonia?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at AKA Patagonia?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is AKA Patagonia located?
Situated in the suburbs, this lodge is within 3 miles (5 km) of Última Esperanza Fjord, Mirador Cerro Dorotea and Costanera. Cueva del Milodon and Puerto Natales Casino are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
AKA Patagonia Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very cute hotel! Very friendly staff. Great scenery as well.
Stayed 1 night in Dec 2023
Verified review
8/10 Good
Victoria
28 Dec 2025
Liked: Cleanliness
The rooms are modern and the breakfast is delicious every day. We had a few issues which weren’t resolved during our entire 4 night stay (blinds being broken, lost item erc.) but it didn’t stop us having a lovely time.
Lovely little boutique property just outside the town. Extremely easy to get to and from to allow for a perfect balance of R&R and access to town.
Beds are extremely comfortable and the hostess is so extremely kind and welcoming.
Clean and comfy room
Great breakfast
Amazing vibe
However the Hot tub water did not feel right to soak in. It was not clear nor treated and it seemed that there was some rot wood areas
Stayed 1 night in Jan 2026
Verified review
8/10 Good
HILLARY
25 Feb 2026
The lady on reception was very helpful on our arrival. We had a take away breakfast which was lovely. The tiles in the shower need to be repaired. The water from the shower has weakened the grout and the tiles anre loose annd the grout comes out while you shower. Only one negative we arranged a taxi for 6.15am with the reception lady with a taxi man she arranged called Daniel. Also he did nut arrived and caused a little distress as we had a busy to catch and had to wait for it to arrive.
The place is very clean and beautiful. Bathrooms are modern and again super clean, they have towel warmers. There is a dining and living room area with bath also. They have table games that we enjoyed, coffee, hot water, cold water. Breakfast is excellent.
Stayed 1 night in Feb 2024
Verified review
10/10 Excellent
Yen
28 Oct 2024
Liked: Amenities
Super nice and friendly staff. Breakfast is very good and sufficient. We took the gravel road to the property but it’s only 2 km . Very quiet and small . Highly recommended.
Beautiful place! So very clean and comfortable. Great decor. Breakfast was good. Great concept of having breakfast in the fridge ready for us. Also, being able to cook our own eggs, Brilliant! The only thing is it is not in town and is a bit out of the way. If you have a car it should be no problem because they have a parking area.
AKA Patagonia is a great choice for those looking for a more secluded, premium hotel experience in Puerto Natales but without the high prices of other similar hotels. The cabins are a bit small but were well appointment, and the bed was incredibly comfortable. It was easy for Uber drivers to pick us up and drop us off (a convenient location for going to town for dinner or going to the park for the day). We didn't have a car but parking looked easy as well. We enjoyed hanging out in the lobby area where they have a kitchen you can use to cook food and the breakfast each morning was a lovely touch. Also the wifi was strong. 10/10 would stay here again!
Friendly staff and well setup for amenities. Clean and simple room, albeit minimal furniture for spreading personal stuff out, (a suitcase can’t even properly open up!). The location could be a bit challenging, since much road construction is happening around.
Love the simple Nordic aesthetic but the Onsen-like tube could have been wormer and/or have temperature control.
I didn’t mind the remoteness, but getting a taxi or uber to town can be a challenge.
An attendant at breakfast would be nice bcz I wanted to broil eggs but couldn’t find pots and pans.
Overall, I wish I had more time just to enjoy the serene place.
What an amazing time we’ve had here! It’s a few miles away from the downtown, but that means we’ve had gorgeous views, nice walks, peaceful days and nights. The owners are so kind and everything is tech-friendly and “auto-service.” Breakfast was ready to go the night before and that was perfect for our early days. They have an awesome coffee machine that makes great espresso, too! The rooms are comfortable and the rain show is awesome! They even remembered to celebrate our honeymoon, which was so thoughtful. I absolutely recommend this place and we’d easily come back!
While the hostess and the design vibe of the hotel were amazing, the rooms are a bit old - with falling blinds and moldy spots in corners. The superior room’s hot tub is also a very awkward feature as it is placed outside of the room, and the night of our stay the wind was freezing and strong.
Other than that the superior room is exactly the same as the regular.
The cabins/rooms are nice & modern. Everything else about the experience was not positive. The site does not have anyone working there the majority of the time, so you are on your own to check in & stay there. That is normally not an issue, but the staff does not communicate or follow-up with information that is vital. I called to set up a late check in and had to follow up with 2 additional calls. On the 3rd call I was told they would send the information on the What App, which I advised I did not have. I requested text as the form of communication. He agreed and we texted from that point on. He never sent the lock code or our cabin number because he was not in the office. He said he would send the next morning. I texted the next morning to remind him to send the information. I did not receive any information because he failed to communicate with the other person these instructions. I had to make other arrangements for the nights stay. I finally received the information the 2nd day when I called (again). It was then explained that the information was sent, but it was not communicated to the other person that it needed to be texted. We finally got into the room. The breakfast the next morning was ok. There are a lot of places to stay in Punta Arenas that are much better than AKA and that have a desire to meet the minimum customer service requirements. This is not an isolated experience. There were 3 other guests that had similar issues/problems.
El desayuno era simple pero bastante rico y saludable, te dejaban las cosas el día antes ya que eran frutas, yogurt con granola y pan con jalea, pero hay una cocina donde te puedes hacer huevos. De las mejores estadías en las que me he quedado, aseado, tranquilo y un ambiente tranquilo..