Title: AKA Patagonia Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # AKA Patagonia Suburban lodge in Natales with free breakfast ![Living area](https://images.trvl-media.com/lodging/46000000/45160000/45151300/45151286/c6b0a1cd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/46000000/45160000/45151300/45151286/04370fae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area](https://images.trvl-media.com/lodging/46000000/45160000/45151300/45151286/b23aa7a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/46000000/45160000/45151300/45151286/fbe9949c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/46000000/45160000/45151300/45151286/305d22af.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This nature-surrounded getaway provides a serene terrace for unwinding and a garden for peaceful strolls. Rooms come equipped with WiFi, while complimentary bicycles make countryside exploration easy. The retreat has earned enthusiastic reviews from previous visitors. 9.4 Exceptional ## Popular amenities - - Housekeeping - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=45151286&PinnedHotelID=45151286&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=45151286&PinnedHotelID=45151286&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=45151286&PinnedHotelID=45151286&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=45151286&PinnedHotelID=45151286&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=45151286&PinnedHotelID=45151286&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=45151286&PinnedHotelID=45151286&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=45151286&PinnedHotelID=45151286&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=45151286&PinnedHotelID=45151286&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/46000000/45160000/45151300/45151286/82773679.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Bedroom, Hot Tub 10.0 Exceptional 1 review ### Highlights Garden Deck/patio Rainfall showerhead Hairdryer Heated bathroom floor Espresso maker In-room safe Daily housekeeping - 226 sq ft - Mountain view - Sleeps 2 - 1 King Bed OR 2 Single Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/46000000/45160000/45151300/45151286/82773679.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Hot Tub ### Highlights Garden Deck/patio Rainfall showerhead Hairdryer Heated bathroom floor Espresso maker In-room safe Daily housekeeping - Sleeps 2 - 1 King Bed OR 2 Single Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/46000000/45160000/45151300/45151286/14cb7eb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 2 reviews ### Highlights Garden Deck/patio Rainfall showerhead Hairdryer Heated bathroom floor Espresso maker In-room safe Daily housekeeping - Sleeps 2 - 1 King Bed OR 2 Single Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/46000000/45160000/45151300/45151286/82773679.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Hot Tub ### Highlights Garden Deck/patio Rainfall showerhead Hairdryer Heated bathroom floor Espresso maker In-room safe Daily housekeeping - Sleeps 2 - 1 King Bed OR 2 Single Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/46000000/45160000/45151300/45151286/14cb7eb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Garden Deck/patio Free cots/infant beds Rainfall showerhead Hairdryer Heated bathroom floor Espresso maker In-room safe - Sleeps 3 - 1 King Bed OR 2 Single Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/46000000/45160000/45151300/45151286/14cb7eb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Garden Deck/patio Free cots/infant beds Rainfall showerhead Hairdryer Heated bathroom floor Espresso maker In-room safe - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNatales-Hotels-AKA-Patagonia.h45151286.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNatales-Hotels-AKA-Patagonia.h45151286.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-51.70335%2C-72.49395&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-EAFbraGjNyeiS8ewB2v3tkaMPc=) Gabriel Silva (CAMINO 1), Huerto 151, Natales, Magallanes y la Antártica Chilena, 6160000 #### What's nearby - Mirador Cerro Dorotea - 5 min drive - 1.9 miles - Costanera - 5 min drive - 2.1 miles - Cueva del Milodon - 5 min drive - 2.4 miles - Plaza de Armas - 6 min drive - 2.6 miles - Puerto Natales Casino - 6 min drive - 2.6 miles #### Getting around - Puerto Natales (PNT-Teniente J. Gallardo) - 10 min drive #### Restaurants - ‪Baguales Brewery & Restaurant - ‬7 min drive - ‪Slowly Bar - ‬7 min drive - ‪El Puesto Restobar - ‬7 min drive - ‪NOMAD Cafeteria de Especialidad - ‬7 min drive - ‪Cafe Kau - ‬6 min drive ## About this property ### AKA Patagonia Lodge in a rural location Take advantage of free self-service breakfast, a terrace and a garden at AKA Patagonia. Stay connected with free in-room WiFi. Other perks at this lodge include: - Free self-parking and extended parking - Free bike hire, express check-out and tour/ticket information - A front desk safe and luggage storage Room features All guest rooms at AKA Patagonia have amenities, such as free WiFi, safes and espresso makers. Other conveniences in all rooms include: - Heated floors, rainfall showers and hairdryers - Private gardens, heating and daily housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/84000000/83410000/83406100/83406004/d1ceac83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Veat Natales - Breakfast included - Pet-friendly - Free WiFi - Housekeeping 9.2 Wonderful 104 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=83406004&PinnedHotelID=83406004&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna](https://images.trvl-media.com/lodging/97000000/96660000/96658500/96658466/1b2f41ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Patagonia Natales - Hot tub - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 40 reviews £139 25 Dec - 26 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=96658466&PinnedHotelID=96658466&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/97000000/96080000/96070900/96070892/9757af8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BORIES - Boutique Guest House Natales - Breakfast included - Parking included - Free WiFi - Housekeeping 10 Exceptional 38 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=96070892&PinnedHotelID=96070892&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/7000000/6050000/6041700/6041637/dedf4b81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Weskar Patagonian Lodge Natales - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 280 reviews £113 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=6041637&PinnedHotelID=6041637&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/84000000/83960000/83959900/83959865/w1200h899x0y1-78a2f4cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Big Sur Natales - Breakfast included - Free WiFi - Housekeeping - 24/7 front desk 8.6 Excellent 131 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=83959865&PinnedHotelID=83959865&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/21000000/20170000/20163100/20163044/62102ef9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Baquedano Natales - Breakfast included - Free WiFi - Housekeeping - Soundproof rooms 9.8 Exceptional 248 reviews £53 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=20163044&PinnedHotelID=20163044&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871724/386c882b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Noi Indigo Patagonia Natales - Pool - Breakfast included - Spa - Free WiFi 8.6 Excellent 189 reviews £173 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=1871724&PinnedHotelID=1871724&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/109000000/108580000/108575200/108575160/515c2638.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pristine Patagonia Hotel Natales - Breakfast included - Free WiFi - Soundproof rooms 9.6 Exceptional 81 reviews £97 10 Dec - 11 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=108575160&PinnedHotelID=108575160&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served, Regional cuisine](https://images.trvl-media.com/lodging/18000000/17430000/17424500/17424433/9a9cb67e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Simple Patagonia Natales - Parking included - Free WiFi - Restaurant - Bar 10 Exceptional 168 reviews £260 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=17424433&PinnedHotelID=17424433&HadPinnedHotel=true®ionId=-1&adults=2) ![Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/78000000/77870000/77862100/77862079/1b75df7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Dorotea Natales - Breakfast included - Parking included - Free WiFi - Restaurant 10 Exceptional 49 reviews £143 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=77862079&PinnedHotelID=77862079&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free extended parking on site - Wheelchair-accessible parking available ### Food and drink - Free self-serve breakfast available daily 4:00 AM to 1:00 PM ### Things to do - Free bicycle rentals ### Conveniences - Guidebooks - Luggage storage - Safe at front desk - Virtual front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Low-height counter and sink - No lift - Wheelchair accessibility - Wheelchair-accessible parking ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Heated bathroom floor - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Espresso maker ### More - Access via exterior corridors - Desk - Electrical adapters - Heating (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your passport after booking A virtual front desk provides assistance to guests Guests are required to download the property's WHATSAPP mobile app before check-in Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed during May, June, July and August. ### Access methods Private entrance, smart lock ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast Rollaway/extra beds are available for CLP 50.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CLP 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as AKA Patagonia Lodge AKA Patagonia Natales AKA Patagonia Lodge Natales ## Frequently asked questions ### Is AKA Patagonia pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at AKA Patagonia? > Self-parking and extended parking are free at this property. ### What time is check-in at AKA Patagonia? > Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at AKA Patagonia? > Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is AKA Patagonia located? > Situated in the suburbs, this lodge is within 3 miles (5 km) of Última Esperanza Fjord, Mirador Cerro Dorotea and Costanera. Cueva del Milodon and Old Pier are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## AKA Patagonia Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 9.2 Staff & service ### 9.6 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 26 8 - Good 3 6 - Okay 2 4 - Poor 2 2 - Terrible 0 ### 10/10 Excellent #### Gopala 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Away from downtown noice ##### Gopala Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Chris 30 Dec 2024 Liked: Property conditions & facilities, room comfort Very nice and helpful staff, easy checkin, rooms nice, great rain shower, the breakfast was top notch ##### Chris Stayed 1 night in Dec 2024 ### 6/10 Okay #### Ben 11 Jun 2025 Liked: Property conditions & facilities Disliked: Amenities This is more of a hostel situation, where you are very much on your own because the staff is never around ##### Ben Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Kevin 25 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel ##### Kevin ### 10/10 Excellent #### Yiwei 22 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very cute hotel! Very friendly staff. Great scenery as well. ##### Yiwei Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Erica 2 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely little boutique property just outside the town. Extremely easy to get to and from to allow for a perfect balance of R&R and access to town. Beds are extremely comfortable and the hostess is so extremely kind and welcoming. ##### Erica Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Yen 28 Oct 2024 Liked: Amenities Super nice and friendly staff. Breakfast is very good and sufficient. We took the gravel road to the property but it’s only 2 km . Very quiet and small . Highly recommended. ##### Yen Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Verified traveller 1 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful place! So very clean and comfortable. Great decor. Breakfast was good. Great concept of having breakfast in the fridge ready for us. Also, being able to cook our own eggs, Brilliant! The only thing is it is not in town and is a bit out of the way. If you have a car it should be no problem because they have a parking area. ##### Verified traveller Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Cassandra 21 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AMAZING!! This hotel is AMAZING! Friendly and helpful staff, super clean and beautiful rooms. Will always stay there while in the area. ##### Cassandra Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Bohdonna 26 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend ##### Bohdonna Stayed 1 night in Feb 2024 ### 8/10 Good #### Maria 25 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is very clean and beautiful. Bathrooms are modern and again super clean, they have towel warmers. There is a dining and living room area with bath also. They have table games that we enjoyed, coffee, hot water, cold water. Breakfast is excellent. ##### Maria Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Jacquelyn 29 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities AKA Patagonia is a great choice for those looking for a more secluded, premium hotel experience in Puerto Natales but without the high prices of other similar hotels. The cabins are a bit small but were well appointment, and the bed was incredibly comfortable. It was easy for Uber drivers to pick us up and drop us off (a convenient location for going to town for dinner or going to the park for the day). We didn't have a car but parking looked easy as well. We enjoyed hanging out in the lobby area where they have a kitchen you can use to cook food and the breakfast each morning was a lovely touch. Also the wifi was strong. 10/10 would stay here again! ##### Jacquelyn Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Verified traveller 11 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What an amazing time we’ve had here! It’s a few miles away from the downtown, but that means we’ve had gorgeous views, nice walks, peaceful days and nights. The owners are so kind and everything is tech-friendly and “auto-service.” Breakfast was ready to go the night before and that was perfect for our early days. They have an awesome coffee machine that makes great espresso, too! The rooms are comfortable and the rain show is awesome! They even remembered to celebrate our honeymoon, which was so thoughtful. I absolutely recommend this place and we’d easily come back! ##### Verified traveller Stayed 4 nights in Jan 2020 ### 4/10 Poor #### YU TAI 2 Apr 2023 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities While the hostess and the design vibe of the hotel were amazing, the rooms are a bit old - with falling blinds and moldy spots in corners. The superior room’s hot tub is also a very awkward feature as it is placed outside of the room, and the night of our stay the wind was freezing and strong. Other than that the superior room is exactly the same as the regular. ##### YU TAI Stayed 1 night in Mar 2023 ### 4/10 Poor #### Michael 8 Jan 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities The cabins/rooms are nice & modern. Everything else about the experience was not positive. The site does not have anyone working there the majority of the time, so you are on your own to check in & stay there. That is normally not an issue, but the staff does not communicate or follow-up with information that is vital. I called to set up a late check in and had to follow up with 2 additional calls. On the 3rd call I was told they would send the information on the What App, which I advised I did not have. I requested text as the form of communication. He agreed and we texted from that point on. He never sent the lock code or our cabin number because he was not in the office. He said he would send the next morning. I texted the next morning to remind him to send the information. I did not receive any information because he failed to communicate with the other person these instructions. I had to make other arrangements for the nights stay. I finally received the information the 2nd day when I called (again). It was then explained that the information was sent, but it was not communicated to the other person that it needed to be texted. We finally got into the room. The breakfast the next morning was ok. There are a lot of places to stay in Punta Arenas that are much better than AKA and that have a desire to meet the minimum customer service requirements. This is not an isolated experience. There were 3 other guests that had similar issues/problems. ##### Michael Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### SIMONE 21 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente, mas sem cama para crianças. Excelente. Hotel novo, confortável, ótimo café da manhã. Mas, fiz a reserva para um casal e uma jovem e não tinha cama para a minha filha. Também não conseguiram toalhas para ela. ##### SIMONE Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Jose 18 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito ##### Jose Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Ricardo 1 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy acogedora ##### Ricardo Stayed 1 night in Mar 2024 ### 8/10 Good #### Taina 17 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Viagem em família A proposta é realmente muito boa, porém o café da manhã é muito limitado, os frios não servem duas pessoas, além do que é necessário você mesmo dar conta da louça, no frio intenso. A temperatura na cabana é bem instável, e o aquecedor não deu conta. Além disso, o local para refeições não tem aquecimento. Fomos super bem atendidos pelo WhatsApp e a vista do lugar é maravilhosa. ##### Taina Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### JUAN RICARDO 10 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente estadia Muy bien el hotel La internet no funcionaba el primer dia, pero lo solucionaron de inmediato Un poco retirado del centro, pero hay buen transporte ##### JUAN RICARDO Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Addiel 7 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lugar tranquilo y el personar muy agradable . Lugar 💯 recomendado ##### Addiel ### 10/10 Excellent #### Verified traveller 27 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We totally loved this place, recently opened. Sleek, chic and minimalist but beautiful and lovingly designed, with spectacular views, and making real efforts towards sustainability- we thoroughly recommend. Beds were very comfortable, towels white and fluffy, units private and a good size. We loved the cozy communal area where we sat with tea to review photos in the evening and take breakfast in the morning. Breakfast was fresh and delicious. Rodrigo was charming and helpful. You do really need a car though, as it’s little out of town. ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Jin 21 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This small but beautiful hotel was perfect for our 2 nights stay in PN. Hosts were very kind and accomodated all our needs. The common room and the breakfast tray were great way to start the day and take rest at night. ##### Jin Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Ashraf 11 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A lovely stay on the outskirts of Puerto Natale The owners were lovely and service minded. The property was beautiful, beds were very comfortable. As a whole, the property was very detail oriented, everything was carefully picked, well designed and beautiful. Cozy and nice view, outside of town. The setup gives you a measure of independence, as you’re given a key code you can come and go as you please and also use the common area to rest, have some tea and relax ##### Ashraf Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Fernando 9 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Fernando Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [TravelodgeUK Hotels in Felixstowe](https://www.expedia.co.uk/Felixstowe-Hotels-Travelodge-UK.0-0-d4639--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hotel Roc et Neige](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Roc-Et-Neige.h17331086.Hotel-Information) > > [Velona's Jungle Luxury Suites](https://www.expedia.co.uk/Florence-Hotels-Velonas-Jungle-Luxury-Suites.h16306284.Hotel-Information) > > [Hotels with Air Conditioning in Manchester](https://www.expedia.co.uk/Manchester-Hotels-Hotel-With-Air-Conditioning.0-0-d2205-thotelwithairconditioning.Travel-Guide-Filter-Hotels) > > [Hotels in Matlock](https://www.expedia.co.uk/Matlock-Hotels.d5639.Travel-Guide-Hotels) > > [Hotel Esplugues](https://www.expedia.co.uk/Barcelona-Hotels-Hotel-Esplugues.h17410559.Hotel-Information) > > [The Lazy Lodge](https://www.expedia.co.uk/Ko-Lanta-Hotels-The-Lazy-Lodge.h39492633.Hotel-Information) > > [The Golden Coast Beach Hotel](https://www.expedia.co.uk/Larnaca-Hotels-The-Golden-Coast-Beach-Hotel.h1099886.Hotel-Information) > > [Pestana Cascais Ocean & Conference Aparthotel](https://www.expedia.co.uk/Lisbon-District-Hotels-Pestana-Cascais-Ocean-Conference-Aparthotel.h862914.Hotel-Information) > > [B&B Cirencester](https://www.expedia.co.uk/Cirencester-Bed-And-Breakfasts.d4602-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [All-Inclusive Hotels in Corfu Town](https://www.expedia.co.uk/Corfu-Town-Hotels-All-Inclusive-Hotel.0-0-d6051725-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [4 Star Hotels in Hastings](https://www.expedia.co.uk/4Star-Hastings-Hotels.s40-0-d4650.Travel-Guide-Filter-Hotels) > > [Spa Hotels in Tower Hill](https://www.expedia.co.uk/Tower-Hill-London-Hotels-Spa-Hotels.0-n6144911-0-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Alvor Beach](https://www.expedia.co.uk/Alvor-Beach-Hotels.0-l6081753-0.Travel-Guide-Filter-Hotels) > > [Hotel Forn Nou](https://www.expedia.co.uk/Arta-Hotels-Hotel-Forn-Nou.h6659144.Hotel-Information) ### Flights > [Flights from Bishop's Stortford (STN) to Maastricht-Airport (MST)](https://www.expedia.co.uk/lp/flights/stn/mst/london-to-maastricht) > > [Flights from Luanda (LAD) to London (LHR)](https://www.expedia.co.uk/lp/flights/lad/lhr/luanda-to-london) > > [Flights from Edinburgh (EDI) to Lagos (LOS)](https://www.expedia.co.uk/lp/flights/edi/los/edinburgh-to-lagos) > > [Flights from Liverpool (LPL) to Orlando (MCO)](https://www.expedia.co.uk/lp/flights/lpl/mco/liverpool-to-orlando) > > [Britannia Airways](https://www.expedia.co.uk/TUIfly-Nordic-Flights.c6B.Travel-Guide-Airlines) > > [Flights from Las Vegas (LAS) to Memphis (MEM)](https://www.expedia.co.uk/lp/flights/las/mem/las-vegas-to-memphis) > > [Widerøe](https://www.expedia.co.uk/Widere-Flights.cWF.Travel-Guide-Airlines) ### Cars > [Car hire in Costa Teguise](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Costa-Teguise.d6024126.Car-Hire-Guide) ### Activities > [Things to do in Zaton](https://www.expedia.co.uk/Things-To-Do-In-Zaton.d6122892.Travel-Guide-Activities) ### Packages > [Southwold Holidays](https://www.expedia.co.uk/Southwold.d553248628305045644.Holidays-City-Breaks) > > [Grosvenor Museum](https://www.expedia.co.uk/Grosvenor-Museum-Chester.d6087855.Attraction) ### Holiday Rentals > [Porto-Vecchio Holiday Rentals](https://www.expedia.co.uk/Porto-Vecchio-Holiday-Rentals.d55393.Travel-Guide-HolidayRentals) ### General > [Visit St Combs](https://www.expedia.co.uk/St-Combs.dx3000453175)