"My stay was great. The room was clean and, until my check-out, all the staff were super friendly and polite. On the morning of my check-out, the man at the counter was so rude. He was on the computer so I waited quietly, he then looked up and asked if he could help me, I answered yes I’m checking out. He stared me down looking quite angry until finally he snapped, what room number, we have a lot of guests here. his tone was sarcastic and condescending. I pointed out that he was being rude. He said “you’re all set, take some pens take a bunch of them.” really he should’ve apologized , and I would’ve accepted that . I’m glad this happened when I checked out, and I didn’t encounter it at the beginning of my stay. I visit the area often, but I won’t be staying there again because of that interaction."