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Premium bedding, pillow top beds, in-room safe, desk
Premium bedding, pillow top beds, in-room safe, desk
Premium bedding, pillow top beds, in-room safe, desk
Premium bedding, pillow top beds, in-room safe, desk

Guest reviews

4.3 out of 5 Excellent
315 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays


Explore the area

Popular LocationPassage Pommeraye1 min walk
Popular LocationTheatre Graslin2 min walk
Popular LocationPlace Royale3 min walk
AirportNantes (NTE-Nantes - Atlantique)25 min drive

Choose dates to view prices

  • Standard Double Room, 1 Double Bed

    4.9/5 guest room rating

    Room amenities

    • 172 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room, 1 Double Bed
  • Superior Double Room, 1 Double Bed

    4.3/5 guest room rating

    Room amenities

    • 248 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Double Room, 1 Double Bed
  • Junior Suite, 1 Double Bed with Sofa bed

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsJunior Suite, 1 Double Bed with Sofa bed
  • 2 Rooms Nearby

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details2 Rooms Nearby

About this area


Located in Nantes, Mercure Nantes Centre Passage Pommeraye is in the city centre. Machines of the Isle of Nantes and Theatre Graslin are cultural highlights, and travellers looking to shop may want to visit Atlantis Shopping Centre and Passage Pommeraye. Our guests appreciate the hotel's central location.

Visit our Nantes travel guide
Popular Location

What's nearby

  • Passage Pommeraye - 1 min walk
  • Theatre Graslin - 2 min walk
  • Place Royale - 3 min walk
  • Place du Commerce - 3 min walk
  • Nantes Museum of Natural History - 5 min walk

Getting around

  • Commerce Tram Stop - 5 min walk
  • Haluchère-Batignolles Station - 10 min drive
  • Nantes (NTE-Nantes - Atlantique) - 25 min drive


  • La Tablée - La Belle-Iloise - 1 min walk
  • Crêperie Heb Ken - 2 min walk
  • La 500 - 2 min walk
  • Mam'zelle Breizh - 2 min walk
  • Les Pieds Dans Le Plat - 2 min walk

About this property

Mercure Nantes Centre Passage Pommeraye

4-star Nantes hotel in Nantes Centre, near Machines of the Isle of Nantes
This smoke-free hotel features a bar/lounge, dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library and free newspapers are on-site. All 61 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include room service and premium bedding.
Mercure Nantes Centre Passage Pommeraye offers 61 forms of accommodation with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 24-inch Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Nantes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Parking nearby: EUR 8.90 per night

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 16 per person
  • 1 bar
  • Room service available

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms


  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Pillow-top mattress
  • Premium bedding


  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Towels


  • 24-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water


  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing



Check-in between noon and 11:30 PM


Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that the hotel is on a pedestrianized street and is only accessible on foot.

Access methods

Staffed front desk


Pets are allowed for an extra charge of EUR 10 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Nearby parking fee: EUR 8.90 per night
  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citotel Pommeraye Hotel Nantes
Citotel Pommeraye Hotel
Citotel Pommeraye Nantes
Citotel Pommeraye
Pommeraye Hotel Nantes
Hotel Pommeraye Nantes
Pommeraye Nantes
Hotel Passage Pommeraye
Nantes Centre Passage Pommeraye
Passage Pommeraye
Hotel Pommeraye
Mercure Nantes Centre Passage Pommeraye Hotel
Mercure Nantes Centre Passage Pommeraye Nantes
Mercure Nantes Centre Passage Pommeraye Hotel Nantes

Frequently asked questions

Can I cancel my reservation for free at Mercure Nantes Centre Passage Pommeraye and receive a full refund?
Yes, Mercure Nantes Centre Passage Pommeraye offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Nantes Centre Passage Pommeraye cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Nantes Centre Passage Pommeraye?
As of 13 Aug 2020, prices found for a 1-night stay for 2 adults at Mercure Nantes Centre Passage Pommeraye on 18 Aug 2020 start from £76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Nantes Centre Passage Pommeraye pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night.
How much is parking at this hotel?
This property doesn't offer parking.
What time is check-in at this hotel?
Check-in is from noon to 11:30 PM. After-hours check-in is not available.
What time is check-out at this hotel?
Checkout is at noon.
Where is this hotel located?
Located in Nantes Centre, this hotel is within 1 mi (2 km) of Loire Valley and Machines of the Isle of Nantes. Passage Pommeraye and Theatre Graslin are also within 5 minutes. Commerce Tram Stop is 5 minutes by foot and Nantes Station is 21 minutes.

Guest reviews

Overall score and ratings for Mercure Nantes Centre Passage Pommeraye

315 reviews
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The central location of the hotel is within walking distance of almost everything. The staff was helpful and gave great recommendations for meals. Our room was clean and comfortable. Finding the hotel by car was quite difficult if not impossible because it's located in an area open to pedestrian traffic. We were able to park in a lot close by and walk our luggage in.

Stayed 1 night in Jan 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Passage Pommeraye

Helpful staff, beautiful decor and very comfy bed. Nuxe shower gel and hand soap was a nice touch. The location was excellent, within a 5 minute radius of a huge selection of shops, restaurants, creperies, cafes and bars. Our Standard room was smaller than we expected though. It didn’t have any drawer space and the selection of teas and coffees could have been better (e.g. make sure there are 2 sachets of non-decaf coffee!).

Stayed 4 nights in Jan 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great downtown hotel

Superb location if you are looking for a downtown stay and a walk-to- anywhere location. Rooms are small but tastefully appointed and up-to-date, reception staff very nice and always on hand. Very comfortable bed and nice to have large doors opening onto a pedestrian street (very little traffic noise). I opted out of breakfast with so many other places around.

Stayed 1 night in Nov 2019
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities

Loved the location, the room was very nice and the staff very friendly. The bed was comfy, the only negative was the quality of the sheets / mattress topper, that made us feel a bit uncomfortable at night.

Stayed 3 nights in Oct 2019