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Reviews of Treebo Trend Lakeside Inn

3 out of 5
Treebo Trend Lakeside Inn
The Mall, Mall Road, Nainital, Uttarakhand

Reviews

6.2
Rating 10 - Excellent. 2 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 3 out of 14 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Only negative thing was that construction work was going on until night and I also got my car punctured due to that
Stayed 2 nights in May 2019

8/10 Good

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities
Lakefront enjoyable
Excellent location lakefront view!
Stayed 1 night in Oct 2018

8/10 Good

Vijendra, Roorkee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on mall road, lake view from hotel room
Hotel location is good,lake view from hotel room,food was good, friendly staff
Stayed 1 night in Jun 2018
Response from Team Treebo on 24 Jun 2018
Dear Guest, Thank you for choosing to stay with us. Thank you for your appreciation of our staff and services. We really enjoyed hosting you. We are glad that you found the location convenient. We look forward to having you back soon. Best Wishes,

10/10 Excellent

Sidd, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the lake
Small neat and clean hotel. Giving vlcc soap ans shampoo in the bathroom. Very good breakfast
Stayed 1 night in May 2018
Response from Team Treebo on 20 May 2018
Dear Guest, Thank you for choosing to stay with us. Thank you for your appreciation of the hotel and services. We look forward to hosting you during your future travels. Best Wishes,

6/10 Okay

Nisha, Delhi

Disliked: Property conditions & facilities, room comfort
Nice Hotel to stay
Amazing view from Mapple room, but washrooms are so bad. Please get them in a proper condition.
Stayed 2 nights in May 2018
Response from Team Treebo on 20 May 2018
Dear Guest, Thank you so much for choosing to stay with us and sharing your valuable feedback. We will definitely work towards addressing the concerns and improvement areas highlighted by you. We hope to have further opportunities to serve you better. Best Wishes,

8/10 Good

khushjiv, mohali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view
Good experience. We were in a group of 9 couples.
Stayed 3 nights in Nov 2017
Response from Treebo Hotels on 22 Nov 2017
Dear Guest, Thank you for choosing to stay with us and sharing your valued feedback. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to hosting you again. Best Wishes, Mazeen, Treebo Hotels

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is just perfect in terms of location
Perfect location great staff limited breakfast but all good stuff Parking and lake view rooms are comfortable Rooms are small with queen bed but it’s already mentioned while booking room
Stayed 2 nights in Oct 2017
Response from Treebo Hotels on 22 Nov 2017
Dear Guest, Thank you for choosing to stay with us and sharing your valued feedback. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to hosting you again. Best Wishes, Mazeen, Treebo Hotels

4/10 Poor

Kiran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing great except the location !
The place is a run down hotel located on mall road. Do not pay anything more that Rs. 3000 for this place. its a complete rip off ! Everything from the fittings, laundry, furniture, service is reminiscent of a two star hotel...that too a badly maintained one.
Stayed 2 nights in May 2017

8/10 Good

Ashoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay at Treebo Lakeside Inn
Location was too good. Though the room was in the back side, there was a lobby/balcony from where the view of Nainital lake was very beautiful. The hotel booking on EP basis would be preferred as the complementary breakfast served seems to be much expensive compared to its menu.
Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. We have noted the specific issues raised by you. Your feedback will surely guide us in the right direction. We look forward to hosting you at Treebo during your future travels. Best regards, Abishek Treebo Hotels

2/10 Terrible

SOURABH

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad stay at Treebo Lakeside Inn-Nainital
Although booked for 3 no. of adults when asked for extra bed given only a mattress to sleep in the floor. Very small, unclean, shabby rooms. No AC in any rooms (although not required in Nainital yet details displayed in site should be exact). Location is good.
Dear Guest, Thank you for choosing to stay with us and sharing your valued feedback. We are glad that your found the location convenient. We will certainly look into the concerns highlighted by you. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again during your future travels. Best Wishes, Abishek, Treebo Hotels

2/10 Terrible

bappa, kolkata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience but good location
Bad and very old hotel....not clean whater tank...i see bacteria in hotel cold water...breakfast rate rs 350/- not provide this amount food....only location is good...
Response from Team Treebo on 10 May 2017
Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Poorly Managed Hotel
1. Rooms are too congested, No sunlight, Choked Basin, Water speed poor etc. 2. Hotel catering staff (The Chief) sincerely need a lesson on hospitality.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are to small. Washrooms are small & not clean. Old infrastructure , still not maintained. The staff was very pleasant & supportive. But the view from the gallery is excellent. The parking facility is good.

6/10 Okay

Verified traveller

Disliked: Room comfort
The rooms are small not enough to accomodate extra person. So you should not allow that