Outdoor pool

Reviews of MGM Vailankanni Residency

4 out of 5
MGM Vailankanni Residency
64/F2, Nagapattinam Main Road, Velankanni, Nagapattinam, Tamilnadu

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Responsive to all requests.
Stayed 1 night in Mar 2024
Response from MGM Vailankanni Residency on 27 Mar 2024
We're beyond thrilled to receive your perfect 10-star rating! Your support inspires us to continue delivering unparalleled service.

8/10 Good

JEYAPRAKASH

Stayed 1 night in Mar 2024
Response from MGM Vailankanni Residency on 10 Apr 2024
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.

6/10 Okay

Robin

Travelled with family
Disliked: Property conditions & facilities
They have not provided the internet service for TV, even no cable tv provision.
Response from MGM Vailankanni Residency on 14 Feb 2024
Dear Robin,Thank you for sharing your feedback with us. We regret for any inconvenience caused regarding the internet service for TV and the absence of cable TV provision. We understand how important it is to have these services available, and we are constantly working to improve our offerings. Your feedback will be taken into consideration as we strive to enhance our services. If you have any further concerns or questions, please feel free to reach out to us.Best Regards,The MGM Hotels & Resorts

6/10 Okay

shino

Stayed 1 night in Oct 2023

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent because the church was far we needed transportation all the time and it’s pretty expensive
Stayed 1 night in Sep 2023
Response from MGM Vailankanni Residency on 25 Sept 2023
Dear Francis,Greetings from MGM Vailankanni Residency!Thank you for your feedback! We're glad to hear that you found our service excellent. We appreciate your support and hope to assist you again in the future.Best Regards,MGM Vailankanni Residency

10/10 Excellent

Abhilas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Giod
Stayed 1 night in Jun 2023
Response from MGM Vailankanni Residency on 16 Sept 2023
We are so happy to hear that. Thank you so much for the feedback.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Family Stay!
We have a pleasant stay at this property! Staffs are helpful. Very advisable for family as they have a spacious playground. It just a little faraway from Vailankanni Church so we have to spend for ride or walk around 20 minutes but overall we have a pleasant stay.
Stayed 4 nights in Mar 2023

8/10 Good

Vetrivel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The delux room was small conpared to what we normally see at proce range. Adding extra bed made it very cramp. The room is just for 2 only. The food was good in virundu restaurant especially sambar rice. Pool was nice though we did not use it. Small play area around the hotel was nice. Maintenance work can be avoided during weekends. Staff members are very courteous but seriously understaffed. Overall good experience.
Stayed 1 night in Mar 2023

4/10 Poor

Hani

Stayed 1 night in Sep 2022

8/10 Good

Biswajit

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, hot water, good restaurant (usually), good WiFi
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
First and last
Stayed 1 night in Jan 2019

8/10 Good

Roop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
I first stayed in this hotel about 17 years ago and I do not regret having stayed here recently. The rooms were clean and the check in was smooth and all the staff were extremely friendly and courteous. The AC in our room was dysfunctional , the management very promptly changed our rooms. The food in the Restaurant was also good. Overall a good experience. Recommend it !
Stayed 1 night in Sep 2018

10/10 Excellent

Gladwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at MGM Valankani
Very comfortable and nice hotel , Good food and very kind and helpful staff . Great food and breakfast
Stayed 2 nights in Aug 2018