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Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
425 Bridge St, Groton, CT

Reviews

6.0
Rating 10 - Excellent. 129 out of 745 reviews" "
Rating 8 - Good. 170 out of 745 reviews" "
Rating 6 - Okay. 159 out of 745 reviews" "
Rating 4 - Poor. 101 out of 745 reviews" "
Rating 2 - Terrible. 186 out of 745 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is peaceful i like everything about it accept the bathroom door that was broken but other than. that it as a good service and the ppl in the front desk are pretty chill and nice
Stayed 1 night in Apr 2024

2/10 Terrible

Tenzin

Disliked: Cleanliness, property conditions & facilities
Bed bugs
Stayed 1 night in Apr 2024
Response from GM on 14 Apr 2024
Thank you for your review. We have contacted our pest controller based on this review and if we do have any pest in the room, it will be immediately taken care of. We do not take these comments lightly and will make sure we do everything we can to make our guest experience better!

4/10 Poor

Carrie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I found this motel very unloved. Things in the room were very dirty and broken. The area and the motel didn’t feel safe.
Stayed 3 nights in Mar 2024
Response from GM on 14 Apr 2024
Thank you for your review. I'm sorry you did not enjoy your experience. We are working very hard with our housekeeping staff to make sure we will continue to improve our property to ensure a great customer experience. Again, thank you for your time in writing a review.

2/10 Terrible

Victoria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom door didnt lock or close all the way. Lamp cord was burnt and unusable. Curtain didnt close al the way. Desk chair was disgusting. Black dirty sand was all over the bed. Floor wasnt vacuumed. Staff unfriendly at night.
Stayed 1 night in Mar 2024
Response from GM on 14 Apr 2024
Thank you for your review. We have asked our maintenance staff to look at all the items in your review and will make sure we correct these issues so that our guest has a better experience. Again thank you for your time in helping us improve.

6/10 Okay

Terry

Disliked: Property conditions & facilities
A 2 star review.Spotted not working smoke detector,only trash can,outside dirty and slightly run down.
Stayed 1 night in Mar 2024

2/10 Terrible

Ashley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms need updating
Stayed 1 night in Mar 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful
Stayed 1 night in Feb 2024

2/10 Terrible

Maria

Stayed 1 night in Dec 2023

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Disliked: Staff & service
Nothing
Stayed 1 night in Jan 2024

6/10 Okay

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy to book
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Staff & service
Disliked: Amenities
It waz good
Stayed 2 nights in Jan 2024

2/10 Terrible

Howard

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty and cold. Eventually, it warmed up due to my putting the heat on. Why it had been on AC in January is a good question. I waited 25 minutes at the check in for service. The stairs walking up/down to second floor were dangerous.
Stayed 1 night in Jan 2024

6/10 Okay

Valeria

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Dec 2023

2/10 Terrible

Mei

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel desperately needs a renovation. The hot water was not even warm for a shower.
Stayed 1 night in Dec 2023

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff,good clean rooms and laundry ,close to food and shops...
Stayed 3 nights in Dec 2023

10/10 Excellent

Ronny

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2023

4/10 Poor

bradford

Liked: Staff & service
Disliked: Property conditions & facilities
Very dated hotel.
Stayed 1 night in Dec 2023

2/10 Terrible

Margarita

Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2023

2/10 Terrible

Subrata, OSSINING

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a terrible experience.
Stayed 2 nights in Nov 2023

10/10 Excellent

Palmer

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The facilities were falling apart, things were dirty and there are definetly need for upgrades. I will never stay there again,
Stayed 1 night in Nov 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
close to the bowling alley
Stayed 2 nights in Oct 2023

2/10 Terrible

Vicky

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Carmen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
After traveling 5 1/2 hours with my 83 year old mother we found out that our room was "Out of Order". She told me that because Expedia doesn't give all the information to them she was UNABLE to call us and let us know that the room wasn't available!!! We had ended up having to hunt around Groton to find another hotel paying over $100 for our stay and had to sleep double in full size beds!
Stayed 2 nights in Oct 2023

8/10 Good

Celestine

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Brooke

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was not at all what I expected. It was dirty, the front door didn’t fully close, and overall just felt sketchy and unsafe. I left after 15 minutes of being in my room. Needs more accurate pictures on the site.
Stayed 19 nights in Sep 2023

6/10 Okay

Margaret, Centerville

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Older property, needs repairs and updates. Stairs to 2nd floor are rickety. Shower curtain was filthy. Office staff were very nice and helpful.
Stayed 4 nights in Sep 2023

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, staff & service
Near the high speed train tracks convenient for dining and discount shopping
Stayed 3 nights in Sep 2023

4/10 Poor

Ben

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Place stinks
This place is a dump. The smokey smell in the bedroom was outdone by the moldy one in the bathroom.
Stayed 2 nights in Sep 2023

6/10 Okay

JonAnn

Disliked: Cleanliness, property conditions & facilities
I was disgusted to see a blood stained mattress pad on my bed. I stripped the bed looking for bedbugs. Found 2 small dead ants on the mattress pad. I slept there anyway because I was exhausted! But have learned my lesson.
Stayed 2 nights in Sep 2023

8/10 Good

Arthur

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Rodeway Inn
Cockroaches, they were in the bathroom and when I was packing up, there was 3 of them underneath my duffel bag, the building is in despair, I dont know how they're up to code on anything, I went to checkout and there was a guest at the front door smoking pretending to be staff, overall the room was not clean the fridge had a something that spilled out and was never cleaned, and the nightstand had dust and deadbugs on it, The front desk worker then argued with me on the phone over a refund and used his subpar customer service skills to make me the bad guy
Stayed 1 night in Aug 2023

8/10 Good

Jill

Stayed 1 night in Aug 2023

2/10 Terrible

Bruce J.

Travelled with group
Disliked: Amenities
This property should definitely be taken off of your recommended properties . It was dirty , depressing , and downright a terrible place to stay .
Stayed 1 night in Aug 2023

2/10 Terrible

Amin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never when there and cause it dirty
Stayed 7 nights in Jul 2023

2/10 Terrible

Laura

Disliked: Cleanliness, property conditions & facilities
Dirty, broken door, bugs
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Staff & service
room was clean, although smelled like cigarette smoke. typical cheaper motel, which is all i needed for sleep & a shower for one night. my only complaint; there seemed to be a lot of random folks hanging out in the trail/woods across from the office. quick & easy check in/out.
Stayed 1 night in Aug 2023

4/10 Poor

Joi

Liked: Staff & service
Disliked: Property conditions & facilities
Sketchy
Front person was nice and friendly but the area is very concerning the room needed major overhauling as did the entire area
Stayed 1 night in Aug 2023

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for both temporary and extended stay
Stayed 2 nights in Jul 2023

6/10 Okay

Miriam

Disliked: Cleanliness, amenities
There was a persistent stale smoke smell that remained throughout my 3 day stay even after the room was sprayed.
Stayed 3 nights in Jul 2023

2/10 Terrible

Mark

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a giant hole in the carpet. It smelled like smoke that had been covered in perfume. My daughter is now sick from staying here. The carpet on the stairs up to the room was torn and a tripping hazard. The walls and baseboards were visibly filthy and the floor in the bathroom felt like it hadn’t been cleaned properly in a LONG time.
Stayed 1 night in Jul 2023

2/10 Terrible

Stanley

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing unique because they did not have any rooms available. this is the worst service ever.. wait until the last minute to let me know thar they will transfer me to a dirty hotel.. you should be ashamed about that.. it is stealing!
Stayed 1 night in Jul 2023

10/10 Excellent

Athalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Very clean. Good breakfast.
Stayed 1 night in Jul 2023

2/10 Terrible

Kyle

Stayed 1 night in Jul 2023

2/10 Terrible

Edward

Disliked: Property conditions & facilities
Place should be condemned. Stepped into the room and almost gagged from the stench. Shower and refrigerator full of black mold.
Stayed 3 nights in Jun 2023

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Homeless person in the parking out. The room was dirty and the smell was horrific. The bathroom tub was stained. I don’t recommend this place to anyone. This was disgraceful to the hospitality industry.
Stayed 1 night in Jul 2023