Exterior
Check availability

Reviews of Hyatt Place Uncasville - Casino Area

3 out of 5
Hyatt Place Uncasville - Casino Area
2049 Norwich, New London Turnpike, Montville, CT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1375 out of 2052 reviews" "
Rating 8 - Good. 415 out of 2052 reviews" "
Rating 6 - Okay. 139 out of 2052 reviews" "
Rating 4 - Poor. 53 out of 2052 reviews" "
Rating 2 - Terrible. 70 out of 2052 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Deirdre

Travelled with family and small children
Property was quiet and as clean as it could be. It definitely could use some updating.
Stayed 1 night in May 2024
Response from Greg on 10 May 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Greg on 10 May 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

4/10 Poor

Chantelle

Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Greg on 10 May 2024
Good afternoon, We are sorry to see our hotel wasn't for you.Have a great day, Greg MatkovichFront office manager

10/10 Excellent

Julian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located to a plaza where you can get a few things and all are at walkinh distance
Stayed 2 nights in May 2024
Response from Greg on 7 May 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Alondra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 1 night in Apr 2024
Response from Greg on 5 May 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable rooms, substantial breakfast, conveniently located
Stayed 2 nights in May 2024
Response from Greg on 5 May 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

4/10 Poor

Sonja

Liked: Staff & service
My stay was ok, but the room was not. The frige was off balance, and was not very cold. The pullout couch was not clean ,it was full of crumbs. Rugs need to be cleaned. Only thing good about this trip was the tv was bigger than posted.
Stayed 3 nights in Apr 2024
Response from Greg on 4 May 2024
Good Afternoon, Sorry our hotel wasn't for you. Have a good dayGreg Matkovich

6/10 Okay

Marcus

Liked: Staff & service
Stayed 2 nights in May 2024
Response from Greg on 5 May 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. Have a great day, Greg Matkovich Front Office Manager

6/10 Okay

Carmina

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Greg on 4 May 2024
Good Afternoon, Sorry our hotel wasn't for you. Have a good dayGreg Matkovich

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. They also offer a shuttle to the casino which is super convenient. We would definitely stay again.
Stayed 1 night in Mar 2024
Response from Greg on 3 May 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

luis, Chicopee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente
Stayed 2 nights in Apr 2024
Response from Greg on 3 May 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

8/10 Good

Sue

Travelled with partner
Needs a little updating.
Stayed 2 nights in Apr 2024
Response from Greg on 30 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Clifton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need a brighter sign advertising where they are,and some landscaping out front entrance way.
Stayed 2 nights in Apr 2024
Response from Greg on 29 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Greg on 27 Apr 2024
ood Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg MatkovichFront Office Manager

6/10 Okay

Peter

Travelled with partner
Disliked: Amenities, property conditions & facilities
For a Hyatt, I did not feel the quality of this hotel met the standards of the NAME. Staff was very nice and friendly. A for them. Maid service, again A . But the condition of the halls was sub-standard. Carpets looked old and faded. Wall paper seems old and starting to peel on some corners. I just did not expect this from Hyatt! It is not a hotel that I would recommend to friends at this time. Without some renovations, or discounts on rooms for places like this, I don't think I will return for some time. My confidence has been damaged.
Stayed 2 nights in Apr 2024
Response from Greg on 25 Apr 2024
Good Afternoon, I am sorry our hotel wasn't for you.Have a great day,Greg Matkovich

10/10 Excellent

Ben

Staff was friendly. Didn’t have any issues
Stayed 1 night in Apr 2024
Response from Greg on 25 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg MatkovichFront Office Manager

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
easy access to the casino Friendly staff
Stayed 1 night in Apr 2024
Response from Greg on 25 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg MatkovichFront Office Manager

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED THAT IT HAD A SMALL LIVING ROOM AREA, ROOM WAS NICE AND CLEAN
Stayed 1 night in Apr 2024
Response from Greg on 25 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg MatkovichFront Office Manager

10/10 Excellent

Phil

Stayed 1 night in Mar 2024
Response from Greg on 25 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg MatkovichFront Office Manager

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient to Mohegan Sun Casino, which was the main purpose of our stay, but also, the location was very handy to several restaurants and shopping. Was very easy to find. We thoroughly enjoyed our stay!
Stayed 2 nights in Apr 2024
Response from Greg on 25 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg MatkovichFront Office Manager

10/10 Excellent

Chenae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in perfect distance to everything. Staff were accommodating and friendly. breakfast was good and shuttle staff was amazing. Ease of access for everything which made our stay so delightful. The pool area needed a little attention but for the most part we would definitely visit again thanks to the wonderful service!
Stayed 2 nights in Apr 2024
Response from Greg on 20 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

8/10 Good

Holly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, comfortable beds, spacious room, economical price. Only issue was the awkward bathroom design, but overall we enjoyed our stay. Would stay again.
Stayed 2 nights in Apr 2024
Response from Greg on 20 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Gene M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Greg on 21 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Greg on 21 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Kieu

Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and accomodating. The breakfast included a great selection and the pool and fitness center, even during busy times, were very clean.
Stayed 2 nights in Apr 2024
Response from Greg on 20 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Kyra

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall great stay!
Stayed 1 night in Apr 2024
Response from Greg on 19 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Greg on 20 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Chris

Liked: Staff & service, property conditions & facilities
Great rate and location
Stayed 1 night in Apr 2024
Response from Greg on 18 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Julia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant experience here and felt very safe
Stayed 1 night in Mar 2024
Response from Greg on 18 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Nicholas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel. The rooms are beautiful. The pool was amazing. The property is very close to the casino while providing shuttle service to and from (what a deal!) I will definitely be staying here again! Thank you for a wonderful stay! P.S. The daily breakfast is so good!!
Stayed 2 nights in Apr 2024
Response from Greg on 18 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay if you’re going to casino
Stayed 1 night in Apr 2024
Response from Greg on 15 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

8/10 Good

kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was excellent. food resh and plentiful.
Stayed 2 nights in Feb 2024
Response from Greg on 15 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

fotini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Great staff And Impressive breakfast
Stayed 1 night in Apr 2024
Response from Greg on 15 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location for what I needed. Excellent shuttle service. Comfortable room, friendly staff
Stayed 1 night in Apr 2024
Response from Greg on 15 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Greg on 15 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Geobediz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love
Stayed 1 night in Apr 2024
Response from Greg on 15 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

6/10 Okay

Ruth

Travelled with partner
They advertise a “restaurant “ and bar. Very limited menu all microwaved items barely edible. The place needs serious updating. No microwave in room, no shower mat was very hazardous. Stayed to see a concert at Mohegan Sun would not go back
Stayed 2 nights in Apr 2024
Response from Greg on 15 Apr 2024
Good morning, Sorry out hotel wasn't for you. Have a great day, Greg MatkovichFront Office Manager

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Greg on 15 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

8/10 Good

Modesto

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Greg on 13 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience, very clean, convenient and accessible with transportation to the casino. I will definitely come back. Staff members were very friendly and attentive.
Stayed 1 night in Apr 2024
Response from Greg on 13 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Roxana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful 😊😊😊I enjoyed their customer service I will definitely come back!
Stayed 1 night in Apr 2024
Response from Greg on 13 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

4/10 Poor

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is conveniently located next to the casino, but the bed was terrible and someone that suffers from back pain the beds are terrible.
Stayed 1 night in Apr 2024
Response from Greg on 13 Apr 2024
Good afternoon, We are sorry to hear that our property wasn't for you. We do hope you have a great day.Greg Matkovich Front Office Manager

10/10 Excellent

Nydia

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Property very close to Mohegan. Service was excellent
Stayed 1 night in Apr 2024
Response from Greg on 12 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Greg on 12 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

8/10 Good

Danny

Travelled with family
Liked: Amenities, property conditions & facilities
Good breakfast, clean rooms, good location.
Stayed 1 night in Apr 2024
Response from Greg on 12 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

lisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Greg on 12 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of staff.Clean room.Breakfast buffet.
Stayed 2 nights in Apr 2024
Response from Greg on 10 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

8/10 Good

Maxine

Travelled with family
Disliked: Staff & service
The staff in the front office were so rude.
Stayed 1 night in Apr 2024
Response from Greg on 7 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Greg on 10 Apr 2024
Good Afternoon, We would like to thank you for taking time and leaving us a review. It's reviews like yours that help us to keep up our property. We are also so happy to see you had such a good stay with us. Nothing is more rewarding then hearing from guest that enjoyed their stay. Please, if you get a chance stay with us again. Have a great day, Greg Matkovich Front Office Manager