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Reviews of Sheraton Broadway Resort Villas

3.5 out of 5
Sheraton Broadway Resort Villas
3301 Robert M Grissom Pkwy, Myrtle Beach, SC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1000 reviews" "
Rating 8 - Good. 194 out of 1000 reviews" "
Rating 6 - Okay. 60 out of 1000 reviews" "
Rating 4 - Poor. 32 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. They’ve done a really nice job updating the property and adding amenities.
Stayed 2 nights in Apr 2024
Response from Hunter on 29 Apr 2024
Thank you for taking the time to review our property, we appreciate the feedback and look forward to seeing you again!

10/10 Excellent

Marion

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I looked everything about this resort. It's close to ask the shopping centers, plus it's not to far from the beach. I'm coming back next year.
Stayed 5 nights in Apr 2024
Response from Grant on 26 Apr 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Chantel, beaufort

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for kids and adults. Rooms were fantastic stay was great!
Stayed 1 night in Apr 2024
Response from Erica Johnson on 23 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gwendolyn

Liked: Property conditions & facilities
Everything
Stayed 2 nights in Apr 2024
Response from Grant on 21 Apr 2024
Thank you for taking the time to review our property, we appreciate your feedback and look forward to seeing you again!

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality for price
Stayed 1 night in Feb 2024
Response from Grant on 17 Apr 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Grant on 17 Apr 2024
Thank you for taking the time to review our property, we appreciate your feedback and look forward to seeing you again!

10/10 Excellent

James, Columbia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and safe for family
Stayed 4 nights in Apr 2024
Response from Hunter on 13 Apr 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

LaSheta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hunter on 9 Apr 2024
Thank you for taking the time to review our property!

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property and great service!
Stayed 3 nights in Apr 2024
Response from Lisa on 8 Apr 2024
Thank you for taking the time to review our property. We are glad you enjoyed your stay and hope to see you again soon.

4/10 Poor

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was extremely friendly and helpful. The common areas/grounds were very nice. We had a couple of issues that seem related to ongoing maintenance. The lock on the sliding glass door was inoperable and had to be replaced. The repairs were not completed until 11 pm on the night we arrived. After driving for 6 hours this was difficult. While the maintenance engineer was super nice and efficient it would seem that something related to safety should be checked before guests arrive. An added difficulty that night was that the linen package for the sofa sleeper had sheets and pillows but no blanket. Very chilly night! In general the linens were pretty worn/frayed. I expected a bit better given the reputation of this facility.
Stayed 2 nights in Apr 2024
Response from Hunter on 9 Apr 2024
Thank you for taking the time to review our property, we appreciate your business and feedback and look forward to seeing you again!

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed. Nice area.
Stayed 1 night in Apr 2024
Response from Lisa on 7 Apr 2024
Thank you for taking the time to review our property. We are glad you enjoyed your stay and hope you visit again soon.

10/10 Excellent

TOCCARA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! Husband and I will return.
Response from Lisa on 5 Apr 2024
Thank you for taking the time to review our property. We are glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lisa on 6 Apr 2024
Thank you for taking the time to review our property. We are glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Tamara

Stayed 5 nights in Mar 2024
Response from Lisa on 24 Apr 2024
Thank you for taking the time to review our property, we appreciate your feedback and look forward to seeing you again!

8/10 Good

Tannetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean great location and amenities
Stayed 3 nights in Mar 2024
Response from Lauren on 4 Apr 2024
Thank you for taking the time to review our property. We are glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Jon

Business traveller
Liked: Amenities
Very nice.
Stayed 3 nights in Mar 2024
Response from Lisa on 24 Mar 2024
Thank you for taking the time to review our property, we appreciate the feedback and look forward to seeing you again!

10/10 Excellent

Hope

Liked: Cleanliness, property conditions & facilities
Everything
Stayed 3 nights in Mar 2024
Response from Lisa on 24 Mar 2024
Thank you for taking the time to review our property, we appreciate the feedback and look forward to seeing you again!

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and peaceful. I loved the geese and the turtles in the pond. It was a super short and easy drive to Broadway at the Beach
Stayed 3 nights in Mar 2024
Response from Lisa on 24 Mar 2024
Thank you for taking the time to review our property, we appreciate the feedback and look forward to seeing you again!

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hunter on 26 Mar 2024
Thank you for taking the time to review our property, we appreciate the feedback and look forward to seeing you again!

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and courteous staff. The property was clean and well maintained.
Stayed 1 night in Mar 2024
Response from Lisa on 24 Mar 2024
Thank you for taking the time to review our property, we appreciate the feedback and look forward to seeing you again!

10/10 Excellent

Deborah, Ventura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and lots of amenities.
Stayed 1 night in Mar 2024
Response from Lisa on 21 Mar 2024
Thank you for taking the time to review our property. We are glad you enjoyed your stay and hope you visit again soon.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our needs
Stayed 3 nights in Mar 2024
Response from Hunter on 19 Mar 2024
Thank you for taking the time to review our property, we appreciate your feedback and look forward to seeing you again!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and very clean and all the staff were great
Stayed 1 night in Mar 2024
Response from Lisa on 18 Mar 2024
We are glad you enjoyed your stay with us. Please come back and visit us again.

10/10 Excellent

Jeff, New Smyrna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Lisa on 15 Mar 2024
We are glad you enjoyed your stay with us. Please come back and visit us again.

10/10 Excellent

Denice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and housekeeping was very polite. Very clean.
Stayed 3 nights in Mar 2024
Response from Lauren on 15 Mar 2024
We are glad you enjoyed your stay with us. Please come back and visit us again.

10/10 Excellent

amanda

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean, safe, and has great amenities. We had a wonderful stay!
Stayed 2 nights in Mar 2024
Response from Lisa on 12 Mar 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Mar 2024
Response from Lisa on 12 Mar 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

4/10 Poor

Frank

Liked: Cleanliness, amenities, property conditions & facilities
No place to eat on property!! No bar on property!!
Stayed 4 nights in Mar 2024
Response from Lauren on 15 Mar 2024
Thank you for taking the time to review our property. Our pool bar is open seasonally, usually from Memorial Day weekend to Labor Day.

10/10 Excellent

Sarah

Stayed 1 night in Mar 2024
Response from Lisa on 23 Mar 2024
Thank you for taking the time to review our property, we appreciate the feedback and look forward to seeing you again!

6/10 Okay

Philip

Travelled with family
Liked: Staff & service
The indoor pool was not working for three days…unacceptable in the winter… pool should have been fixed immediately.
Stayed 7 nights in Feb 2024
Response from Hunter on 15 Mar 2024
Thank you for taking the time to review our property, we apologize for the inconvenience as the pool is done for emergency repairs. We are doing everything we can to get it up and running.

6/10 Okay

Evan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was clean and well taken care of. This review is mostly positive besides talking about outside certain hotel balconies. Around 5am the geese starting going crazy and they don’t stop. We got woken up then and went to see what was going on. a whole group of them live on the property so just a heads up. Bring ear plugs or a white noise. Also no fans in bedroom is a little different.
Stayed 1 night in Feb 2024
Response from Hunter on 15 Mar 2024
Thank you for taking the time to review our property, we appreciate the feedback and look forward to seeing you again!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Lisa on 12 Mar 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that made this property difficult was the construction/remodeling made it very difficult to find our building. There were no signs redirecting us on how to get around the construction.
Stayed 1 night in Feb 2024
Response from Lisa on 12 Mar 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Toya

Stayed 1 night in Feb 2024
Response from Lauren on 20 Mar 2024
Thank you for taking the time to review our property. We are glad you enjoyed your stay and hope you visit again soon.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, clean and updated property that is safe and within many restaurants and shopping.
Stayed 2 nights in Feb 2024
Response from Hunter on 26 Feb 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are great. Minutes from all attractions. Staff was helpful and gave great places to visit and food options. Will stay at this location again.
Stayed 1 night in Feb 2024
Response from Hunter on 26 Feb 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here.
Stayed 3 nights in Feb 2024
Response from Hunter on 20 Feb 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

8/10 Good

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beds. Plenty of amenities. Very friendly staff.
Stayed 2 nights in Feb 2024
Response from Hunter on 19 Feb 2024
Thank you for taking the time to review our property! We hope to see you again in the future!

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Nice!!
Stayed 1 night in Feb 2024
Response from Lisa on 13 Feb 2024
Thank you for staying with us! We are glad you enjoyed your stay! We look forward to having you stay with us again in the future!

4/10 Poor

Greg

Disliked: Cleanliness, property conditions & facilities, room comfort
Check before you sleep
Bed bugs. Sent photos but were basically told they didn’t exist. In room laundry and vacuum so we washed and cleaned to make the stay bearable. Was handicapped room with roll in shower so changing rooms not much of an option for a 3 night stay. Other than this, facilities and room was very nice.
Stayed 3 nights in Jan 2024
Response from Hunter on 20 Feb 2024
Thank you for taking the time to review our property, I will make sure this information reaches the appropriate departments.

10/10 Excellent

Augusta O.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lisa on 3 Feb 2024
Thank you for your review. We are glad you enjoyed your stay with us. We hope you choose to stay with us again in the future!

10/10 Excellent

hisham abou

Stayed 2 nights in Jan 2024
Response from Lauren on 20 Mar 2024
Thank you for taking the time to review our property. We are glad you enjoyed your stay and hope you visit again soon.

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything- driving in gate section is a little confusing. But the guys there were super nice :)
Stayed 1 night in Jan 2024
Response from Lauren on 31 Jan 2024
Thank you for taking the time to review the property! We are glad you enjoyed your stay!

10/10 Excellent

William

Travelled with partner
Best hotel I've stayed at so far
Stayed 2 nights in Jan 2024
Response from Lauren on 31 Jan 2024
Thank you for taking the time to review the property! We are glad you enjoyed your stay!

10/10 Excellent

Leo, Myrtle Beach

Liked: Cleanliness, property conditions & facilities
Would stay again
Stayed 1 night in Jan 2024
Response from Lauren on 31 Jan 2024
Thank you for taking the time to review the property! We are glad you enjoyed your stay!

2/10 Terrible

Elizabeth, Montgomery

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The worst experience ever, bedbugs everywhere we had to leave on the middle of the night because of this.
Stayed 1 night in Jan 2024
Response from Hunter on 20 Feb 2024
Thank you for taking the time to review our property, I will make sure this information reaches the appropriate department.

10/10 Excellent

Rebecca

Stayed 2 nights in Jan 2024
Response from Lauren on 20 Mar 2024
Thank you for taking the time to review our property. We are glad you enjoyed your stay and hope you visit again soon.

10/10 Excellent

Dylan Andrew

Travelled with family and small children
Absolutely gorgeous and an, even in off season, abundance of activities to do. Love the fact they have a heated pool.
Stayed 1 night in Jan 2024
Response from Lauren on 31 Jan 2024
Thank you for taking the time to review the property! We are glad you enjoyed your stay!

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
room was nice overall, only a few issues, shower was small and leaked water on the floor, also lots of maintenance being performed on buildings so was annoying hearing bleeping of machinery all day and even after dark, also no privacy blinds on the sliding glass doors just a sheer window covering
Stayed 4 nights in Jan 2024
Response from Lisa on 4 Feb 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

8/10 Good

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Lisa on 3 Feb 2024
Thank you for your review. We are glad you enjoyed your stay with us. We hope you choose to stay with us again in the future!