Museo del Tabaco

The lobby and lounge were very quaint and the staff that greeted us the 1st night was kind. Our room was spacious - we were 4 . The bedrooms were roomy and the showers were great. The closets were large but only one had shelves and a basket to store our belongings. The property is nestled in a very tight spot on a 2 lane street that is very busy. One of the housekeepers stopped traffic for us so that we could reverse out of the parking spot. I did not catch her name but she was on duty Tuesday efternoon. Please thank her again! The parking…….is not good! The spots are limited and in the morning blocked by cars that made it very challenging to exit. Fortunately , the amazing staff was ready to assist. Chris especially went above and beyond to ensure we had a spot when we arrived. He helped us 2 nights without hesitation and with a smile on his face. Thank you Chris! I met Elliott in the am. He was very welcoming and cooked some delicious eggs to go with my complementary continental breakfast. Parking is the reason my rating is not higher. It was a challenge each time we entered and exited the lot. The staff was super helpful each time however I would’ve preferred to not worry about parking. Thank you again to the very kind and helpful staff! They really are a great team!

The few nights we was there the elevator was not working we had to take the stairs 7fleer . The room don’t smell good. The keys didn’t work that well.

it’s an unbelievable property, everyone is extremely kind everything is well done. it was a life changing trip