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"Unfortunately this was a very disappointing experience. My children and I had to leave the property on the night of our stay due to loud arguing, shouting and swearing coming from the neighbouring unit. The noise was extremely clear through the wall and continued late into the evening.I contacted reception twice, but the disturbance resumed. My children became frightened and distressed, and we felt unsafe remaining there, so around 10pm we arranged for friends to collect us and stayed elsewhere. We feel hotel management let us down by not taking effective action on the evening to protect other guests or ensure the neighbouring occupants remained quiet and non-violent. We therefore did not receive the stay we paid for. The most disappointing part has been the refusal to provide a refund despite the circumstances. I cannot recommend this property based on our experience."

"Parking is easy and safe."

"We enjoyed the breakfast and was accommodating to our needs "

"Such lovely & polite staff. Room was very clean, and made uo every day. Was the perfect stay."

"As usual, The Quest Echuca is a wonderful place to stay being in walking distance to most hotels, restaurants and shopping. Park your vehicle in the car park and walk everywhere! Have been many times and I’m going to continue!"

"The atmosphere and feel of this place was fantastic. The staff were so accommodating and friendly. We enjoyed the varied breakfasts! So fresh & tasty. The room was really spacious and bathroom recently renovated. We liked it so much that we are staying again on the weekend on the way back from Melbourne."

"My main issue was reception. I arrived just after 4pm. The property was locked up and there was no one in attendance. I found a contact number on the booking form and got a recorded message. I did get a call back about 10 minutes later and I was given instructions about how to find the entry key so I could let myself in. There were only a few guests so reception was apparently unmaned from 2pm. The staff said that the booking agency had not given them my mobile No so they could not contact me. I dont know why the booking agency did not giove them my contact No. The hotel room was nice and spacious and the surroundings are very nice (grounds of the old mental hospital. No complaints otherwise."

"Rooms are very old and outdated, like we were back in the 1970’s when it was built. The room we were in was poorly insulated from drafts and outside noise."

"The park was very clean, we were near the pool but it was quiet at night and everything was well maintained. "