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Reviews of Urbanpod Hotel

2.5 out of 5
Urbanpod Hotel
Opus Park, Plot No. F-21, MIDC Central, Road, Beside Seepz Bus Depot, Mumbai, Maharsahtra

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 24 reviews" "
Rating 8 - Good. 9 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 3 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

9.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Suman

Business traveller
Liked: Cleanliness, staff & service, room comfort
Excellent Experience
Excellent stay with Urbanpod - India's first & only Pod Hotel.
Stayed 1 night in Sep 2020
Response from Manager on 2 Oct 2020
Dear Suman, Thank you so much for your valuable feedback and for posting your review. It is such support that makes our efforts worth their while. We are very glad that you enjoyed your stay with us and would love to see you again at Urbanpod.

10/10 Excellent

Pranay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Urbanpod Manager on 6 Feb 2020
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience staying at Urbanpod. The property is super suitable for singles and couples who are mostly going to use the place to rest or sleep at night. It is value for money given that its clean, has adequate communal bathrooms with hot and cold water, lockers, friendly staff and a casual cafe. What I liked the most was the noise free accommodation. Those with hyperactive and noisy kids should best avoid the property as there isn't a lot to do for kids within the property. The central air-conditioning is on a single loop with the cafe on it. This was causing the smell of the food from the cafe spilling into the accommodation area through the air-conditioning. This to me is an area of improvement. Overall, I am mighty pleased to have discovered Urbanpod and will mostly certainly stay there again.
Stayed 1 night in Dec 2019
Response from Manager Urbanpod on 31 Dec 2019
Thank you ! Review like you’re not only makes our day but keeps our faith going in what we want to do. Urbanpod is indeed based on the idea of communal living where comfort take priority as we feel a good night’s sleep at the end of day is important for any traveler, We look forward to welcoming you back at Urbanpod. Thank you.

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dedicated
My visit has been enjoyable. The services are excellent and the hotel concept (capsule) gives a whole new experience. The staff are very friendly and helpful.
Stayed 6 nights in May 2019
Response from Urbanpod Hotel on 20 Jul 2019
Dear Henry, Thank you ! Review like you’re not only makes our day but keeps our faith going in what we want to do. Urbanpod is indeed based on the idea of communal living where comfort take priority as we feel a good night’s sleep at the end of day is important for any traveller, We look forward to welcoming you back at Urbanpod. Thank you.

4/10 Poor

Mayank Dhuriya

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not a good hotel
Bed wasn't cozy enough moreover quite noisy. No proper room which gives a feel that someone there above u. No privacy. Doors are not in your control.
Stayed 2 nights in Apr 2019

6/10 Okay

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient Women’s Capsule.
The “ladies only” section is quite small, and it seemed not many women stayed there. A lot of businessmen are there. None of the women or men were foreigners, so I got a lot of looks. Breakfast was tasty! The door to the pod locks somewhat (enough to keep honest people out) but there are lockers as well as a small safe. Very clean bedding, and bathroom.
Stayed 2 nights in Apr 2019
Response from Urbanpod Manager on 6 Feb 2020
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
clean helpful staff. good cafe - range of drinks
Stayed 4 nights in Feb 2019
Response from Urbanpod Manager on 6 Feb 2020
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Super noisy 24h construction site next door - possibly tolerable except the window would not shut. Even with earplugs I could not sleep. Staff slow.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to be, especially for solo travellers, nice concept and design of pods. Should have a bit more space....
Stayed 2 nights in Jan 2019
Response from Urbanpod Manager on 6 Feb 2020
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well run pod experience. Many attendants on hand keeping things clean. The restaurant is surprisingly good and the free breakfast buffet is outstanding for this low price. I have paid more for just breakfast than the total cost of staying here plus breakfast. Pods are comfy and well maintained.
Stayed 2 nights in Nov 2018
Response from Hormuz on 25 Jan 2019
Respected Guest, Greetings from The Urbanpod Hotels!!! We thank you for your valuable feedback. We are glad to know that your stay with us was as per your expectation.

8/10 Good

Gaurav, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to improve on food quality of cafeteria. Also, it will be great if you can provide addtional storage space if required.
Stayed 2 nights in Nov 2018
Response from Urbanpod Manager on 6 Feb 2020
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

4/10 Poor

Leo, U.K.

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Building under construction
Building is under construction and on top of that next to the building day and night City construction project is on I could not sleep in night due to so much of noice of trucks, iron channel hammering,cement mixer all night was running they never mention on booking in fact they ask me for deposit to stay I pay them partial payment cash for my all nights stay when they have my card saved on expedia account . when I went to reception at around 6am to complaint and asking checkout he refuse saying checkout time is 11 am no refund in fact they will charge me for next night as well because it was a short notice and asking me to call expedia in the U.K. as I had book from them so they need to deal with this but due to time difference can not get hold that day . I just left the hotel frustrated and helpless losing my deposit never again . later got hold of expidia were sorry for this trying to defuse and recivied an apologize email after 15 day when I was back home.
Stayed 7 nights in Aug 2018

6/10 Okay

HYUN KEE

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2018
Response from h on 12 Sept 2018
Respected Guest, Greeting from The Urbanpod Team! Thank you so much for your valuable feedback and for posting your review. It is such support that makes our efforts worth their while. We are very glad that you enjoyed your stay with us and would love to see you again at Urbanpod.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained and very clean
I've been to other capsule hotels but this one beats all of them hands down because of its sheer cleanliness and sparkling infrastructure. The maintenance of the property here is top-notch, which is the reason I keep coming back.
Stayed 1 night in Aug 2018
Response from Hormuz m on 12 Sept 2018
Respected Guest, Greeting from The Urbanpod Team! Thank you so much for your valuable feedback and for posting your review. It is such support that makes our efforts worth their while. We are very glad that you enjoyed your stay with us and would love to see you again at Urbanpod.

8/10 Good

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here one night while waiting for a flight the next day. We booked it because we thought it was close to the airport. It is not too far away, but in moderate traffic it took more than half-an-hour to get to the hotel by taxi. During the day there was a lot of street noise, but at night we were really surprised how quite and restful it was.
Stayed 1 night in Jan 2018
Response from Urbanpod Manager on 6 Feb 2020
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2017
Response from Urbanpod Manager on 6 Feb 2020
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Mumbai
This hotel has just been built so is very new and in excellent condition! It is very comfortable and for what you pay you will really enjoy your stay and appreciate the service you receive from friendly staff. The free breakfast is lovely too.
Stayed 3 nights in Oct 2017
Response from Urbanpod Manager on 6 Feb 2020
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Response from Urbanpod Manager on 6 Feb 2020
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

10/10 Excellent

Harry

Liked: Staff & service, property conditions & facilities, room comfort
Good - As Expected
It's exactly like the description says. It's a pod system. I enjoyed. No surprises.
Stayed 1 night in Jul 2017
Response from Urbanpod Manager on 6 Feb 2020
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
something New, Fresh, Cozy, Practical and Cheap :)
Must Try. Cant describe but you have to experience by your own.
Stayed 1 night in Jun 2017
Response from Urbanpod Manager on 6 Feb 2020
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New idea, so the concept needs a little more refining.
Stayed 1 night in Jun 2017
Response from Urbanpod Manager on 6 Feb 2020
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mixed Experience
I will break down my review into two parts: The physical facilities (pod, bathroom, dining area etc.) and the staff. The physical facilities: 1) The hotel is ultra modern and one needs an access card to enter the hotel. 2) The reception area is simple and has a shoe locker area next to it. Footwear have to be kept in the locker before entering going further. 3) The pod is ultra modern and is very functional. The mattress is good enough for a 6-feet person like me to sleep comfortably. 4) The locker next to the pod is good enough to fit luggage worth 5 days. Any more than that and you are better off booking the private pod which has space to keep luggage within the room. 5) The bathrooms are super clean. After each use, the cleaning staff cleans the bathroom. They have separate toilets too. 6) The dining area is given to a restaurant called Sayes. Good selection of food and good service. The staff: 1) Majority of the staff is junior level and not well trained. 2) Senior staff is present but clueless about many things (they apologised for the same). 3) One of the staff opened my pod on the first morning and said he was "checking" if its occupied or not. 4) Card machine didn't work for 2-3 days and ended up being a 30 minute circus due to inefficiency of staff. 5) Staff ended up checking me in for 1 day instead of 3. This lead to my access card getting blocked. They took time to sort it out. Basically, they need better, well trained staff.
Stayed 3 nights in Jun 2017
Response from Urbanpod Manager on 6 Feb 2020
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.

8/10 Good

Vidhyadhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good concept
The hotel is designed excellently with the idea of less space and more comfort, nevertheless there are pods for couples as well. Interior of the pods have all basic facilities with comfortable technology. One can peacefully sleep inside the pod on a high quality bed. Common showers are also clean and well fitted. Hope you guys will continue the same quality in the future as well and we will always encourage you. At last let me point out one thing, in my view reception area should be more attractive and clean just like the pods are.
Response from Urbanpod Manager on 6 Feb 2020
Thank you for your feedback. We look forward to welcoming you back at Urbanpod. Thank you.