All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 643 out of 1004 reviews" "
10 - Excellent
643
Rating 8 - Good. 242 out of 1004 reviews" "
8 - Good
242
Rating 6 - Okay. 60 out of 1004 reviews" "
6 - Okay
60
Rating 4 - Poor. 35 out of 1004 reviews" "
4 - Poor
35
Rating 2 - Terrible. 24 out of 1004 reviews" "
2 - Terrible
24
9.2/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
NICKI
9 May 2024
Liked: Cleanliness, staff & service
Great staff.
NICKI
Stayed 1 night in May 2024
Response from Stephanie on 10 May 2024
Hello, NickiWe appreciate you taking time out of your busy day to leave your stellar review of your recent stay with us here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate our guest's feedback! I will let the team know that you enjoyed your interaction with them!
Parking isn't very close to the entrance. Especially when the hotel is busy and then you have to park and walk even further away. Quality of places to eat isn't very good. Rooms were great.
Jerry
Stayed 1 night in May 2024
Response from Stephanie on 10 May 2024
Hello, JerryThank you for taking the time to review your recent stay with us here at the Hampton Inn connected to the Kansas Star Casino. We are very pleased to see that you enjoyed your room! We do have a very large parking lot, I am very sorry for the inconvenience of the long walking distance. I do hope to welcome you back the next time that your travels bring you back to the Wichita/Mulvane area.
Dear Michaela, We appreciate you taking the time to give us the latest impression of the stay with us here at the Hampton Inn connected to the Kansas Star Casino. It is surely a matter of concern for us to know that your stay did not match up to the quality that we strive to offer to our guests at all times. We apologize for the dissonance faced. We do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. But we assure you that the necessary corrective action would be taken in this regard for eliminating the glitch from cropping up again. The onus is on us and we have taken note of your valuable feedback which will definitely be passed on to our staff for making the necessary amends. We request you to give us an opportunity to rectify the wrongs and re-establish credibility with you. While we do regret the inconvenience caused to you and express our sincere apologies for the same, we assure you that we’ll look into it and do the needful. We hope to be able to match up to your expectations in the future!
2/10 Terrible
Gabby
5 May 2024
Disliked: Cleanliness
Gabby
Stayed 2 nights in May 2024
Response from Stephanie on 7 May 2024
Dear Gabby, Thank you for taking a moment to leave your rating on your recent stay to the Hampton Inn connected to the Kansas Star Casino. We are sorry to hear your stay did not go has planned. We hope to have the chance to host you again the next time you are in the Wichita/Mulvane area to provide the quality of service we pride ourselves on.
Hello JacquittaWe are pleased to see that you had an outstanding experience with us here at the Hampton Inn connected to the Kansas Star Casino. We know that there are many other options to choose from in the Wichita/Mulvane area and we are thrilled that you chose us! I look forward to serving you again the next time that you are in the area. I hope you have a wonderful day.
Dear Craig, Thank you for your stellar rating and review. It truly means a lot to have our customers share their positive experiences, especially during this time. Our team has worked hard to ensure quality service. We’d love to welcome you back again next time you’re in the Wichita area.
Hello AllenThank you so much for taking the time to leave us a rating of your stay with us! We are happy to see that you experience was wonderful! We look forward to the opportunity to welcome you back the net time that you visit us here at the Hampton Inn connected to the Kansas Star Casino!
10/10 Excellent
Adan
2 May 2024
Liked: Amenities
Clean, smell nice their associates were courteous & kind
Adan
Stayed 1 night in Apr 2024
Response from Max on 2 May 2024
We love that you enjoyed your stay with us here at the Hampton Inn and suites next to the Kansas Star casino! Next time you're in the Wichita/Mulvane area, please stop in and see us again!
Hello CandaceThank you for taking time out of your busy day to give us the 5 star rating. We value and appreciate your feedback. I look forward to welcoming you back the time that you are in the Mulvane/Wichita area.
Great stay. Very clean, comfortable and safe. Disappointed there was not a small convenience store/ gas station anywhere near though.
Kerri
Stayed 1 night in Apr 2024
Response from Stephanie on 19 Apr 2024
Hello KerriThank so much for the 5 star review! We really appreciate your feedback! I am very happy to see that you enjoyed your experience with us here at the Hampton Inn connected to the Kansas Star Casino! We look forward to welcoming you back the next tine that your travels bring you to the Wichita/Mulvane area. I hope you have a wonderful day.
10/10 Excellent
Kathy
18 Apr 2024
Kathy
Stayed 1 night in Apr 2024
Response from Stephanie on 8 May 2024
Hello KathyThank you so much for your excellent review of your resent stay with us here at the Hampton Inn connected to the Kansas Star Casino. We strive every day to create a welcoming environment for every guest and I am please that we were successful in creating a great experience for you. I am looking forward to the opportunity to serve you again the next time that your travels bring you back to the Wichita/Mulvane area.
8/10 Good
Lupita
Travelled with partner
17 Apr 2024
Liked: Amenities
Very nice property
Lupita
Stayed 1 night in Apr 2024
Response from Stephanie on 17 Apr 2024
Hello LupitaThank you so much for the kind review! I am so happy to see that you enjoyed our property! Please feel free to reach out the next time you are planning a trip to the Wichita/Mulvane Kansas area. I hope you have a wonderful day.
10/10 Excellent
Gordon
15 Apr 2024
Gordon
Stayed 1 night in Apr 2024
Response from Stephanie on 6 May 2024
Hello GordonThank you for taking the time to give us your stellar rate here at the Hampton Inn connected to the Kansas Star Casino. We appreciate and value your feedback. 'we are looking forward to welcoming back the next time that you are in the Wichita/Mulvane area.
Hello SamuelThank you for choosing to stay with us here at the Hampton Inn! We appreciate your 5 star review. I am very happy to see that you had an enjoyable experience with us! I look forward to welcoming you back the next time that your travels bring you back to the Wichita/Mulvane area!
Hello EricI am so happy to hear that you enjoyed your experience with us here at the Hampton Inn connected to the Kansas Star Casino! We look forward to booking your next reservation the next time that your travels bring you back to the Wichita/Mulvane area.
The rooms we stayed in were big spacious with 2 queen beds. I didn’t realize that it is connected to a casino. It smells like cigarette smoke everywhere.
Beatrice
Stayed 1 night in Apr 2024
Response from Stephanie on 5 Apr 2024
Hello BeatriceThank you for taking the time to share your experience with us here at the Hampton Inn connected to the Kansas Star Casino. I am happy to hear that you enjoyed your room! We look forward to welcoming you back!
Nice place but smoky as it is attached to a casino
Lori
Stayed 1 night in Mar 2024
Response from Stephanie on 1 Apr 2024
Thank you for your 5 star review! We value and appreciate your feedback. I am sorry to hear about the smoke that you encountered. We are working towards resolving this issue. I look forward to booking your next stay with us here at the Hampton Inn connected to the Kansas Star Casino.
Everything was great except for the gap under the door between the rooms. You could see light and hear conversational noise from their.
John
Stayed 1 night in Mar 2024
Response from Max on 1 Apr 2024
Hello JohnThank you for your 4 stars! We greatly appreciate you taking the time in telling us your experience here at the Hampton by Hilton in Mulvane. We hope you enjoyed your time in the Wichita/ Mulvane area. We will pass on your door issue to our maintenance department. Thank you again for letting us know.
Very friendly and accommodating front desk at check in. Room was spacious and clean. Stopped here late while traveling to rest and would definitely stay here again.
Abby
Stayed 1 night in Mar 2024
Response from Max on 25 Mar 2024
We are so glad you stopped in with us at The Hampton Inn and suites at the Kansas Star Casino! Next time you are in the Wichita/ Mulvane area, we look forward to seeing you again!
Ease of access and parking. Clean, nice rooms, felt safe
Crystal
Stayed 1 night in Mar 2024
Response from Stephanie on 25 Mar 2024
Hello CrystalI am so happy to hear about your great experience with us here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate your feedback! We look forward to welcoming you back the next time that your travels bring you back to the Wichita/Mulvane area.
The hotel was nice with several options for breakfast. There is a casino attached to the hotel for those interested. It’s not very conveniently located, there isn’t even a gas station near. Overall, pretty good. I’d stay there again.
LeRonda
Stayed 3 nights in Mar 2024
Response from Stephanie on 16 Mar 2024
Hello LaRondaThank you for taking the time to share your experience with us! We are happy to see that you enjoyed your stay and the amenities that we offer here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate your feedback. Looking forward to welcoming you back upon your next visit!
10/10 Excellent
Samroui
15 Mar 2024
Samroui
Stayed 1 night in Mar 2024
Response from Stephanie on 5 Apr 2024
Thank you so much for the 5 star review! I am so happy to see that your stay with us was enjoyable! I look forward to welcoming you back the next time that you are in the area.
Hello RandallThank you so much for taking the time to share your amazing experience with us! I will let my night audit team know about the great things that you had to say about them. We appreciate your time. I hope you have a wonderful day and we look forward to welcoming you back!
Hello JerryIn am so happy to hear that you had a great experience during your stay here at the Hampton Inn connected to the Kansas Star Casino. We are excited to hear from you again to book your next stay! I hope you have a wonderful day.
8/10 Good
Alice
11 Mar 2024
Alice
Stayed 1 night in Mar 2024
Response from Max on 1 Apr 2024
Thank you Alice for taking the time to give Hampton by Hilton at the Kansas star Casino 4 stars! We hope the next time you are visiting the Wichita/ Mulvane area we see you again!
6/10 Okay
Matt
4 Mar 2024
Liked: Cleanliness, staff & service
Large hotel with casino attached. Bed was a little stiff for my liking. Shower mixer handle spun as if the set screw is stripped off. After some fiddling i was able to turn on the water.
Matt
Stayed 1 night in Feb 2024
Response from John C on 6 Mar 2024
Matt,I am so sorry you encountered these issues while you were staying with us. I understand how issues like these can cause major frustrations, especially when they compound on each other. Thank you for leaving your feedback and we will use it to improve and make any future stays with us perfect for you.
10/10 Excellent
Doris
2 Mar 2024
Doris
Stayed 1 night in Mar 2024
Response from Stephanie on 23 Mar 2024
Hello DorisWe appreciate your 5 star review! We are happy to see that you enjoyed your visit with us here at the Hampton Inn connected to the Kansas Star Casino. We look forward to welcoming you back!
Hi Jeremy, We are so happy that you and your family had such a great experience staying with us! We wish you safe travels over the weekend and hope to have you all with us again the next time you are traveling through!
Hello BreThank you so much for the 5 star review that you left of your stay here at the Hampton Inn connected to the Kansas Star Casino. We are very happy to see that you had a great experience with us! We are excited to welcome you you back the next time your travels bring you back our way!
Didn’t realize the hotel was attached to a casino!!! Bonus!!! Restaurants and gambling. Super Per Friendly and lots of area to walk our dog. Will definitely be back next time we head south for the winter
Lynn
Stayed 1 night in Feb 2024
Response from Stephanie on 23 Feb 2024
Hello LynnI am so happy to see that your stay with us was great! Our team strives to create a welcoming environment for our guests and we are pleased to see that you shared this experience. We look forward to welcoming you back to the Hampton Inn connected to the Kansas Star Casino!
Thank you so much the amazing rating Joslyn, and we are glad you had such a great stay here at The Hampton Inn & Suites! We wish you safe travels and hope you will stay with us again the next time you are are traveling through the area!
Hello MichaelI ham very pleased to hear that you enjoyed your stay with us here at the Hampton Inn in connected to the Kanas Star Casino! Thank you for taking the time to review your experience with us. We look forward to welcoming you back soon!
Beds were getting worn. Breakfast was sub par. Expected better food (breakfast )for price paid for room.
Mark
Stayed 1 night in Feb 2024
Response from Stephanie on 12 Feb 2024
Hello MarkThank you for taking the time to explain the unfortunate experience that you had during your stay. We appreciate you sharing the details with us and we will be looking into this create a better experience for you and our other guests. We hope for the opportunity to better serve you the next time that your travels bring you back to the Hampton Inn connected to the Kansas Star Casino. I hope you have a wonderful day.
10/10 Excellent
Denise
8 Feb 2024
Easy and people were so nice
Denise
Stayed 1 night in Feb 2024
Response from Stephanie on 10 Feb 2024
Hello DeniseThank you so much for the amazing review of your stay with us here at the Hampton Inn connected to the Kansas Star Casino. We are excited to see that we succeeded in creating pleasant experience for your stay. We look forward to welcoming you back the next time that you are in the Wichita/Mulvane area.
Thank you for staying with us Noah, and thank you for rating us so highly! We always strive to make everyone's stay at the Hampton Inn here at the Kansas Star as comfortable and enjoyable as we possibly can. We hope to make your next stay just as great, if not better!
Great staff to help get checked in. There was very little wait time at check in even though it was on a busy evening. Room was clean and comfortable. Definitely will be staying again!
Verified traveller
Stayed 1 night in Jan 2024
Response from Stephanie on 29 Jan 2024
I am so happy to hear about the great experience that you had here at the Hampton Inn! We are pleased to hear that you will be returning and look forward to booking your next reservation. I hope you have a wonderful day.
I love this hotel. It's always so clean and provides quick access to the casino.
Jonathan
Stayed 1 night in Jan 2024
Response from John on 29 Jan 2024
Thank you Jonathan for such positive feedback! Our housekeeping staff works hard to make sure every room is fresh and clean, and we appreciate your kind words about their work! We look forward to continuing to provide you with an excellent experience for all your future stays with us here at the Hampton Inn at the Kansas Star.
Debra, we are so appreciative that you took the time to review your stay with us at the Hampton Inn at the Kansas Star Casino! We hope to have you stay with us again soon and wish you safe travels!
Thank you for taking time out of your day to leave us such a positive review and we are ecstatic you had such an enjoyable stay here at the Hampton Inn at the Kansas Star! If you find yourself in need of a place to stay in the future we would be exited to have you stay with us again and will make sure you have as just as great of a stay if not better!
Stains on curtains Phone didn’t work and some detector was covered with plastic.
Kimberly
Stayed 3 nights in Jan 2024
Response from John on 25 Jan 2024
Kimberly, we are so sorry we did not meet your expectations during your stay and left you disappointed with your experience. I would be very appreciative if we could hear from you about the detector you mentioned so we can investigate that and we will take the steps necessary to correct that. As for the phone and curtains, we will be taking a look at these problems and do everything in our power to make sure you are satisfied with any future stays. If you ever experience difficulties with phones or any other items during future stays we will do whatever we can do to fix the issues
Hello VickiThank you for taking the time to review your experience with us. We are very happy to see that you enjoyed your stay with us here at the Hampton Inn. We look forward to hearing from you and booking your next trip! I hope you have a wonderful day.
2/10 Terrible
Gina
Travelled with family
22 Jan 2024
Disliked: Staff & service
We will not go back again.
Gina
Stayed 1 night in Jan 2024
Response from Stephanie on 23 Jan 2024
Hello GinI am very sorry to hear this. I would love the opportunity to hear about why your stay was not up to expectations. We try very hard to make every feel welcome and appreciated and we are very sad to hear that this did not happen during your stay. I hope to hear from you soon.
From all of us at Hampton Inn & Suites at the Kansas Star Casino, thank you for such a highly rated review Cassandra! We are thrilled you had such a positive experience and we are looking forward to having you stay with us again in the future!
Great spot to stay. Very clean and very helpful, friendly staff
Patricia
Stayed 1 night in Jan 2024
Response from Stephanie on 19 Jan 2024
Hello PatriciaWe are happy that you chose to stay with us. Thank you for the great things that you said about our team. I will let them them know that they helped in making your experience great! We look forward to seeing you again the next time you are in the Wichita/Mulvane area.
10/10 Excellent
carol
17 Jan 2024
carol
Stayed 1 night in Jan 2024
Response from Stephanie on 18 Jan 2024
Hello CarolWe really appreciate your 5 star review! We are extremely happy to see that you enjoyed your stay with us here at the Hampton Inn connected to the Kansas Star Casino. We look forward to seeing you again.
Hi Jamie, Thank you for taking the time to leave us your review!. we at the Hampton Inn at the Kansas Star Casino are ecstatic to see you had such a pleasant stay with us and are looking forward to having you back in the future!
8/10 Good
Brian
14 Jan 2024
Liked: Cleanliness, staff & service
Expected a little better
Bathroom had some damage around the tub area, wallpaper pealing and such. TV was weird, wanted to stream peacock but couldn’t add it to the TV? Pillows were super flat and bed was hard. Great breakfast and great staff. Hot tub was nice
Brian
Stayed 2 nights in Jan 2024
Response from John on 15 Jan 2024
Hi Brian,Thank you for the valuable feedback and we will get the damage you spoke of taken care of. and we apologize, the tv's have preset streaming options on them and we are very sorry we were not able to get you the services you were wanting to use. we will take your review to heart and improve where we can to make your next stay here at the Hampton inn at Kansas Star Casino more satisfactory for you!
Hello Irene.From everyone here at the Hampton in at the Kansas Star Casino, thank you so much for your feedback and taking the time to leave us a review! We hope to make your future stays with us just as great as this if not better!
Hello Craig,We appreciate you taking the time to leave us a review. We apologize for anything that was less than satisfactory and will do everything we can to make your next stay here at Hampton Inn at the Kansas Star Casino perfect!
Very welcoming and accommodating of me and my dog.
DONNA
Stayed 1 night in Jan 2024
Response from Stephanie on 12 Jan 2024
Hello DonnaThank you for choosing to stay with us here at the Hampton Inn connected to the Kansas Star Casino. We are very happy to hear that you and your fur-baby enjoyed your stay. We look forward to seeing you both again the next time that your travels bring you back to the Wichita/Mulvane area.