Exterior

Reviews of Hampton Inn & Suites I-35/Mulvane

2.5 out of 5
Hampton Inn & Suites I-35/Mulvane
785 Kansas Star Drive, Peck, KS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1008 reviews" "
Rating 8 - Good. 243 out of 1008 reviews" "
Rating 6 - Okay. 61 out of 1008 reviews" "
Rating 4 - Poor. 35 out of 1008 reviews" "
Rating 2 - Terrible. 23 out of 1008 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, staff & service
Most uncomfortable bed and pillows. Showerhead needed to be thoroughly cleaned to increase water flow. Disappointed there was a basic tub and shower, no makeup mirror, no laundry bag, unable to check out from the room. Breakfast was mediocre, at best. For the price of the room, very disappointed.
Stayed 1 night in May 2024

8/10 Good

Alois, Richmond Hill

Travelled with family, Business traveller
Liked: Amenities
Secure feeling and friendly.
Stayed 7 nights in May 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy self parking, short walk to casino, good food in Tin Lizzard diner
Stayed 1 night in May 2024
Response from Max on 24 May 2024
Gregory, We really appreciate your review of the Hampton Inn next to the Kansas Star Casino! We love knowing we are succeeding at making your stay easy and enjoyable. Next time you In Wichita or the surrounding areas, please see us again!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. Easy access on & off I35. Great welcome staff.
Stayed 1 night in May 2024
Response from Max on 24 May 2024
Amy, we love that you and your fur baby came to stay with us! We love making everyone's stay easy! Next time you're in the Wichita/Mulvane area, we hope you pick Hampton Inn next to the Kansas Star Casino.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to a graduation, it was convenient and safe
Stayed 1 night in May 2024
Response from Max on 24 May 2024
Thanks for the awesome review, Angela! We hope that next time you are in the Wichita/ Mulvane or surrounding areas you come see us again at the Hampton Inn at Kansas Star Casino!

10/10 Excellent

Angela Marlene

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service & staff
Stayed 4 nights in May 2024
Response from Max on 23 May 2024
Thank you, Angela! We love that you had a great experience here at the Hampton Inn next to the Kansas Star Casino! We hope to continue to provide great service the next time you are in the Wichita/ Mulvane area!

10/10 Excellent

Jesica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it… will always stay at Hampton now!
Stayed 1 night in May 2024
Response from Max on 20 May 2024
Thank you for your review. At the Hampton Inn and Suites at the Kansas Star casino we love making out guests feel at home. Next time you are in the Wichita/ Mulvane area, stop in and stay again!

4/10 Poor

Steven

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I had 3 kids who stayed the night with my wife and I and had a basketball team running up the halls after midnight and had to call the front desk TWICE before something was done.
Stayed 3 nights in May 2024
Response from Max on 20 May 2024
Steven, we are very sorry that the basketball team was causing you any irritation. We here at the Hampton Inn and Suites at the Kansas Star casino always try to deal with complaints quickly for the sake of all our guests. We hope that next time you are in the Wichita/ Mulvane area you can give us another chance.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay clean steakhouse was excellent
Stayed 1 night in May 2024
Response from Max on 22 May 2024
Brenda, we love that you enjoyed your stay here with us at the Hampton Inn next to the Kansas Star Casino. There are great places to eat inside the casino. We hope to see you again soon when in the Wichita/ Mulvane area.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
we loved the king suite at an affordable price, we want that room again 212 Blessings
Stayed 1 night in May 2024
Response from John C on 14 May 2024
Kim, Thank you for staying with us and we are so happy that you had such an excellent experience while here!We look forward to giving you the same amazing service the next time you are traveling through the Wichita/Mulvane area.

4/10 Poor

Nicole

Liked: Staff & service
Disliked: Cleanliness
The room smelled so bad. You had to pay a toll right before getting to hotel.
Stayed 1 night in May 2024
Response from John C on 14 May 2024
Nicole,Thank you for staying with us and taking time to leave us your feedback. We are sorry about the inconveniences you experienced and as far as the issue with your room, we will be sure to take steps to avoid you or anyone else having to experience odor issues and hope we get the opportunity to serve you again in the future

10/10 Excellent

NICKI

Liked: Cleanliness, staff & service
Great staff.
Stayed 1 night in May 2024
Response from Stephanie on 10 May 2024
Hello, NickiWe appreciate you taking time out of your busy day to leave your stellar review of your recent stay with us here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate our guest's feedback! I will let the team know that you enjoyed your interaction with them!

8/10 Good

Jerry

Business traveller
Liked: Amenities, property conditions & facilities
Parking isn't very close to the entrance. Especially when the hotel is busy and then you have to park and walk even further away. Quality of places to eat isn't very good. Rooms were great.
Stayed 1 night in May 2024
Response from Stephanie on 10 May 2024
Hello, JerryThank you for taking the time to review your recent stay with us here at the Hampton Inn connected to the Kansas Star Casino. We are very pleased to see that you enjoyed your room! We do have a very large parking lot, I am very sorry for the inconvenience of the long walking distance. I do hope to welcome you back the next time that your travels bring you back to the Wichita/Mulvane area.

4/10 Poor

Michaela

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Dirty room
Stayed 2 nights in May 2024
Response from Stephanie on 6 May 2024
Dear Michaela, We appreciate you taking the time to give us the latest impression of the stay with us here at the Hampton Inn connected to the Kansas Star Casino. It is surely a matter of concern for us to know that your stay did not match up to the quality that we strive to offer to our guests at all times. We apologize for the dissonance faced. We do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. But we assure you that the necessary corrective action would be taken in this regard for eliminating the glitch from cropping up again. The onus is on us and we have taken note of your valuable feedback which will definitely be passed on to our staff for making the necessary amends. We request you to give us an opportunity to rectify the wrongs and re-establish credibility with you. While we do regret the inconvenience caused to you and express our sincere apologies for the same, we assure you that we’ll look into it and do the needful. We hope to be able to match up to your expectations in the future!

2/10 Terrible

Gabby

Disliked: Cleanliness
Stayed 2 nights in May 2024
Response from Stephanie on 7 May 2024
Dear Gabby, Thank you for taking a moment to leave your rating on your recent stay to the Hampton Inn connected to the Kansas Star Casino. We are sorry to hear your stay did not go has planned. We hope to have the chance to host you again the next time you are in the Wichita/Mulvane area to provide the quality of service we pride ourselves on.

10/10 Excellent

Jacquitta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Stephanie on 6 May 2024
Hello JacquittaWe are pleased to see that you had an outstanding experience with us here at the Hampton Inn connected to the Kansas Star Casino. We know that there are many other options to choose from in the Wichita/Mulvane area and we are thrilled that you chose us! I look forward to serving you again the next time that you are in the area. I hope you have a wonderful day.

10/10 Excellent

Craig

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with Casino operations attached.
Stayed 1 night in May 2024
Response from Stephanie on 7 May 2024
Dear Craig, Thank you for your stellar rating and review. It truly means a lot to have our customers share their positive experiences, especially during this time. Our team has worked hard to ensure quality service. We’d love to welcome you back again next time you’re in the Wichita area.

8/10 Good

Allen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 3 nights in Apr 2024
Response from Stephanie on 3 May 2024
Hello AllenThank you so much for taking the time to leave us a rating of your stay with us! We are happy to see that you experience was wonderful! We look forward to the opportunity to welcome you back the net time that you visit us here at the Hampton Inn connected to the Kansas Star Casino!

10/10 Excellent

Adan

Liked: Amenities
Clean, smell nice their associates were courteous & kind
Stayed 1 night in Apr 2024
Response from Max on 2 May 2024
We love that you enjoyed your stay with us here at the Hampton Inn and suites next to the Kansas Star casino! Next time you're in the Wichita/Mulvane area, please stop in and see us again!

8/10 Good

Paul

Stayed 1 night in Apr 2024
Response from John C on 11 May 2024
Paul, thank you for your review and we are glad you had an overall positive stay with us at The Hampton Inn & Suites. We hope to have the chance to serve you again the next time you are traveling through the Wichita/Mulvane area and we will strive to make sure you have a perfect experience.

10/10 Excellent

Candace, Louisburg

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Apr 2024
Response from Stephanie on 22 Apr 2024
Hello CandaceThank you for taking time out of your busy day to give us the 5 star rating. We value and appreciate your feedback. I look forward to welcoming you back the time that you are in the Mulvane/Wichita area.

10/10 Excellent

Kerri, Broken Arrow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very clean, comfortable and safe. Disappointed there was not a small convenience store/ gas station anywhere near though.
Stayed 1 night in Apr 2024
Response from Stephanie on 19 Apr 2024
Hello KerriThank so much for the 5 star review! We really appreciate your feedback! I am very happy to see that you enjoyed your experience with us here at the Hampton Inn connected to the Kansas Star Casino! We look forward to welcoming you back the next tine that your travels bring you to the Wichita/Mulvane area. I hope you have a wonderful day.

10/10 Excellent

Kathy

Stayed 1 night in Apr 2024
Response from Stephanie on 8 May 2024
Hello KathyThank you so much for your excellent review of your resent stay with us here at the Hampton Inn connected to the Kansas Star Casino. We strive every day to create a welcoming environment for every guest and I am please that we were successful in creating a great experience for you. I am looking forward to the opportunity to serve you again the next time that your travels bring you back to the Wichita/Mulvane area.

8/10 Good

Lupita

Travelled with partner
Liked: Amenities
Very nice property
Stayed 1 night in Apr 2024
Response from Stephanie on 17 Apr 2024
Hello LupitaThank you so much for the kind review! I am so happy to see that you enjoyed our property! Please feel free to reach out the next time you are planning a trip to the Wichita/Mulvane Kansas area. I hope you have a wonderful day.

10/10 Excellent

Gordon

Stayed 1 night in Apr 2024
Response from Stephanie on 6 May 2024
Hello GordonThank you for taking the time to give us your stellar rate here at the Hampton Inn connected to the Kansas Star Casino. We appreciate and value your feedback. 'we are looking forward to welcoming back the next time that you are in the Wichita/Mulvane area.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Stephanie on 11 Apr 2024
Hello SamuelThank you for choosing to stay with us here at the Hampton Inn! We appreciate your 5 star review. I am very happy to see that you had an enjoyable experience with us! I look forward to welcoming you back the next time that your travels bring you back to the Wichita/Mulvane area!

10/10 Excellent

Eric

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fun place to stay
Stayed 1 night in Apr 2024
Response from Stephanie on 5 Apr 2024
Hello EricI am so happy to hear that you enjoyed your experience with us here at the Hampton Inn connected to the Kansas Star Casino! We look forward to booking your next reservation the next time that your travels bring you back to the Wichita/Mulvane area.

10/10 Excellent

Beatrice

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms we stayed in were big spacious with 2 queen beds. I didn’t realize that it is connected to a casino. It smells like cigarette smoke everywhere.
Stayed 1 night in Apr 2024
Response from Stephanie on 5 Apr 2024
Hello BeatriceThank you for taking the time to share your experience with us here at the Hampton Inn connected to the Kansas Star Casino. I am happy to hear that you enjoyed your room! We look forward to welcoming you back!

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but smoky as it is attached to a casino
Stayed 1 night in Mar 2024
Response from Stephanie on 1 Apr 2024
Thank you for your 5 star review! We value and appreciate your feedback. I am sorry to hear about the smoke that you encountered. We are working towards resolving this issue. I look forward to booking your next stay with us here at the Hampton Inn connected to the Kansas Star Casino.

8/10 Good

John, Wichita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the gap under the door between the rooms. You could see light and hear conversational noise from their.
Stayed 1 night in Mar 2024
Response from Max on 1 Apr 2024
Hello JohnThank you for your 4 stars! We greatly appreciate you taking the time in telling us your experience here at the Hampton by Hilton in Mulvane. We hope you enjoyed your time in the Wichita/ Mulvane area. We will pass on your door issue to our maintenance department. Thank you again for letting us know.

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating front desk at check in. Room was spacious and clean. Stopped here late while traveling to rest and would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Max on 25 Mar 2024
We are so glad you stopped in with us at The Hampton Inn and suites at the Kansas Star Casino! Next time you are in the Wichita/ Mulvane area, we look forward to seeing you again!

10/10 Excellent

Crystal, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of access and parking. Clean, nice rooms, felt safe
Stayed 1 night in Mar 2024
Response from Stephanie on 25 Mar 2024
Hello CrystalI am so happy to hear about your great experience with us here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate your feedback! We look forward to welcoming you back the next time that your travels bring you back to the Wichita/Mulvane area.

8/10 Good

LeRonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice with several options for breakfast. There is a casino attached to the hotel for those interested. It’s not very conveniently located, there isn’t even a gas station near. Overall, pretty good. I’d stay there again.
Stayed 3 nights in Mar 2024
Response from Stephanie on 16 Mar 2024
Hello LaRondaThank you for taking the time to share your experience with us! We are happy to see that you enjoyed your stay and the amenities that we offer here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate your feedback. Looking forward to welcoming you back upon your next visit!

10/10 Excellent

Samroui

Stayed 1 night in Mar 2024
Response from Stephanie on 5 Apr 2024
Thank you so much for the 5 star review! I am so happy to see that your stay with us was enjoyable! I look forward to welcoming you back the next time that you are in the area.

10/10 Excellent

RANDALL

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Night auditor!!!
Stayed 1 night in Mar 2024
Response from Stephanie on 16 Mar 2024
Hello RandallThank you so much for taking the time to share your amazing experience with us! I will let my night audit team know about the great things that you had to say about them. We appreciate your time. I hope you have a wonderful day and we look forward to welcoming you back!

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Stephanie on 16 Mar 2024
Hello JerryIn am so happy to hear that you had a great experience during your stay here at the Hampton Inn connected to the Kansas Star Casino. We are excited to hear from you again to book your next stay! I hope you have a wonderful day.

8/10 Good

Alice

Stayed 1 night in Mar 2024
Response from Max on 1 Apr 2024
Thank you Alice for taking the time to give Hampton by Hilton at the Kansas star Casino 4 stars! We hope the next time you are visiting the Wichita/ Mulvane area we see you again!

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Large hotel with casino attached. Bed was a little stiff for my liking. Shower mixer handle spun as if the set screw is stripped off. After some fiddling i was able to turn on the water.
Stayed 1 night in Feb 2024
Response from John C on 6 Mar 2024
Matt,I am so sorry you encountered these issues while you were staying with us. I understand how issues like these can cause major frustrations, especially when they compound on each other. Thank you for leaving your feedback and we will use it to improve and make any future stays with us perfect for you.

10/10 Excellent

Doris

Stayed 1 night in Mar 2024
Response from Stephanie on 23 Mar 2024
Hello DorisWe appreciate your 5 star review! We are happy to see that you enjoyed your visit with us here at the Hampton Inn connected to the Kansas Star Casino. We look forward to welcoming you back!

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome I enjoyed my time there had a kid free night and glad I choose this hotel
Stayed 1 night in Feb 2024
Response from Stephanie on 26 Feb 2024
Hello LatishaI am so happy hear that you had a wonderful stay with us here at the Hampton Inn. We are looking forward to booking your next relaxing getaway with us!

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, with friendly staff.
Stayed 1 night in Feb 2024
Response from J.C. on 24 Feb 2024
Hi Jeremy, We are so happy that you and your family had such a great experience staying with us! We wish you safe travels over the weekend and hope to have you all with us again the next time you are traveling through!

10/10 Excellent

Bre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the casino!
Stayed 1 night in Feb 2024
Response from Stephanie on 23 Feb 2024
Hello BreThank you so much for the 5 star review that you left of your stay here at the Hampton Inn connected to the Kansas Star Casino. We are very happy to see that you had a great experience with us! We are excited to welcome you you back the next time your travels bring you back our way!

10/10 Excellent

Lynn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t realize the hotel was attached to a casino!!! Bonus!!! Restaurants and gambling. Super Per Friendly and lots of area to walk our dog. Will definitely be back next time we head south for the winter
Stayed 1 night in Feb 2024
Response from Stephanie on 23 Feb 2024
Hello LynnI am so happy to see that your stay with us was great! Our team strives to create a welcoming environment for our guests and we are pleased to see that you shared this experience. We look forward to welcoming you back to the Hampton Inn connected to the Kansas Star Casino!

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from John C on 22 Feb 2024
Jody, we are thrilled to see you had such a positive experience at our Hampton Inn & Suites! Thank you for taking time out of your day to leave us such a high rating, we appreciate it and aim to give you the same level of satisfaction, if not higher, the next time you stay with us!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from John C on 22 Feb 2024
David thank you for such a great score! It was great having you stay with us at The Hampton Inn & Suites and hope to have you staying with us again soon!

10/10 Excellent

joslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from John C on 21 Feb 2024
Thank you so much the amazing rating Joslyn, and we are glad you had such a great stay here at The Hampton Inn & Suites! We wish you safe travels and hope you will stay with us again the next time you are are traveling through the area!

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from John C on 18 Feb 2024
Danny thank you for taking time out of your day to leave us review of your stay! We are glad you had an overall positive experience during your stay with us. We hope you will stay here at The Hampton Inn & Suites again the next time you are staying in the area and when you do don't hesitate to let us know what we can do to make sure you are 100% satisfied!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Stephanie on 16 Feb 2024
Good afternoon. I would love to hear about how we can improve to make your experience a 9 or 10? We value and appreciate your feedback.

10/10 Excellent

Michael, Brooklyn Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Stephanie on 13 Feb 2024
Hello MichaelI ham very pleased to hear that you enjoyed your stay with us here at the Hampton Inn in connected to the Kanas Star Casino! Thank you for taking the time to review your experience with us. We look forward to welcoming you back soon!

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were getting worn. Breakfast was sub par. Expected better food (breakfast )for price paid for room.
Stayed 1 night in Feb 2024
Response from Stephanie on 12 Feb 2024
Hello MarkThank you for taking the time to explain the unfortunate experience that you had during your stay. We appreciate you sharing the details with us and we will be looking into this create a better experience for you and our other guests. We hope for the opportunity to better serve you the next time that your travels bring you back to the Hampton Inn connected to the Kansas Star Casino. I hope you have a wonderful day.