Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveller

No transport available except at a huge premium

Posted 30-Jan-2016
Won't stay there again. No air on. Room was hot. They tried to charge for an early check in when rooms were available, then tell me they have a water shortage.
5 out of 5
Recommended
for Personal Event
by Vic from Middelburg Mpumalanga

Will go again

Posted 12-Nov-2015 on Hotels
Just what we needed for our 39th Wedding Anniversary. Very peaceful, we loved the gardens and the food was very good.
3 out of 5
Recommended
for Couples
by Lezaan

lost my booking

Posted 04-Nov-2015 on Hotels
i was very frustrated since i got there. i phoned in the morning to check my booking and make sure all is paid for and they confirmed it. when i got there they could not find my booking. so i had to stand there for almost 20min searching for a mail to mail confirmation to them. then that wasnt good enough so i had to stand there for them to make a new booking. so eventually i got to my room and when i got there my fan was laying outside on the patio and there was sugar and shampoo on the bench so i was not very happy. at reception they took my licence and credit card as its a procedure and im fine with that. they gave the card back not taking the details and did not give my licence back.. so eventually they had to bring me my licence and come to my room to get my credit card details... so since i walked in there i was not happy. the receptionist was very friendly while i was very upset so props to her for handling it calmly
2 out of 5
Recommended
for Couples
by Not Provided from Johannesburg

Mr

Posted 03-Oct-2015 on Hotels
The receptionist was very bad. Nothing was explained to us and we had to call many times for simple things like towels, ironing board, the bed, sugar and tea. Service from the reception to the rooms must really improve as it is currently poor.
5 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 13-Sep-2015 on Hotels
2 out of 5
Recommended
for Business Travellers
by Brett from Johannesburg

Good for a three star establishment, except...

Posted 05-Sep-2015 on Hotels
If this was a 3 star hotel and was a bit cheaper (in terms of the room and food prices), it would get a thumbs up from me. But at 4 starts and the prices, it didn't solidly deliver on my expectations. Also, aside from a few stand-out staff, the majority of their people under-delivered too. The place has awesome potential, but management needs to beef up their efforts. (I was there for a three day conference).
4 out of 5
Recommended
for Everyone
by A verified traveller

Le falta calefacción, aunque no pasamos frío.

Posted 29-Aug-2015
Le falta calefacción, aunque no pasamos frío. Es una buena opción si se quiere no estar es Johannesburgo
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Viagem à África

Posted 13-Aug-2015 on Hotels
O Hotel é muito interessante e o restaurante Carnívoro uma atração à parte. Fantástico
4 out of 5
Recommended
for Everyone
by A verified traveller from south africa

Very nice & relaxing quick getaway from jhb

Posted 20-Jul-2015
Lovely place. Very friendly staff! Beautiful gardens to walk around as well
5 out of 5
Recommended
for Families
by Chris from Pretoria

A nice surprise !

Posted 12-May-2015 on Hotels
What a surprise. The photos do not show the true picture, the resort has much more charm and a lovely feeling. The entire family enjoyed the quick weekend getaway. The kids enjoyed the castle, swimming pool and games room. The wife enjoyed the superb spa, and dinner, lunch and breakfast and all three different restaurants were excellent. We will go again and have recommended the resort to friends as well.