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New Grand Hotel

2.5 star property
Hotel in Mouscron

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Photo gallery for New Grand Hotel

Interior
Room | 1 bedroom, minibar, desk, iron/ironing board
Reception
Room | Bathroom shower
Property entrance

Reviews

2.0 out of 10

Popular amenities

  • Breakfast available
  • Free WiFi

Room options

View all photos for Room

Room | 1 bedroom, minibar, desk, iron/ironing board

Room

Highlights

Heating
TV
Separate bedroom
Portable fan
Private bathroom
Hairdryer
Minibar
Digital channels
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Place De La Gare 20, Mouscron, 7700

What's nearby

  • Chateau des Comtes de Mouscron - 12 min walk - 0.7 miles
  • Grand Place De Mouscron - 18 min walk - 1.0 mile
  • Le Canonnier Stadium - 20 min walk - 1.1 miles
  • Kortrijk Xpo - 10 min drive - 8.9 miles
  • Pierre Mauroy Stadium - 23 min drive - 18.1 miles

Getting around

  • Mouscron Station - 1 min walk
  • C.H. Dron Station - 6 min drive
  • Lille (LIL-Lesquin) - 32 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Friterie du Thémis - ‬9 min walk
  • ‪Le Toast'Heure - ‬1 min walk
  • ‪Donaldson - ‬9 min walk
  • ‪Bowling Themis - ‬9 min walk

About this property

New Grand Hotel

Hotel in the city centre
New Grand Hotel provides everything that you need. Stay connected with free in-room WiFi.
Other perks include:
  • Breakfast (surcharge), express check-in and a lift
  • Smoke-free property, tour/ticket information and concierge services
  • Multilingual staff
Room features
All guest rooms at New Grand Hotel have amenities, such as free WiFi, free newspapers and minibars.
Extra amenities include:
  • Heating and portable fans
  • Showers, hairdryers and shampoo
  • TVs with digital channels

Languages

Dutch, English, French

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Interior

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9.8 out of 10, Exceptional, 8 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Breakfast available for a fee

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property is also known as

Minotel New Grand
Minotel New Grand Hotel
Minotel New Grand Hotel Mouscron
Minotel New Grand Mouscron
New Grand Hotel Hotel
New Grand Hotel Mouscron
New Grand Hotel Hotel Mouscron

Frequently asked questions

Is New Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Grand Hotel?

New Grand Hotel doesn't offer parking.

What time is check-in at New Grand Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:30 AM.

What time is check-out at New Grand Hotel?

Checkout is at 11 AM.

Where is New Grand Hotel located?

Located in the heart of Mouscron, this hotel is within 1 mile (2 km) of Chateau des Comtes de Mouscron, Grand Place De Mouscron and Le Canonnier Stadium. Centr'Expo and Aalbeke Windmill are also within 3 miles (5 km). Mouscron Station is only a 1-minute walk.

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New Grand Hotel Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 3 out of 3 reviews

3.4/10

Cleanliness

3.4/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

2/10 Terrible

loubabou

Disliked: Cleanliness, room comfort

TRES DECEVANT !

NEW GRAND HOTEL à MOUSCRON- NUIT DU 23 MAI 2012 Nous ne sommes pas restés les photos sur le site ne correspondent pas du tout à la chambre dans laquelle nous avons été placés..............

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel de passage

hotel trés moyen personnel trés desagreable surtout la responsable

2/10 Terrible

Edna, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in Mouscron, Belgium

This hotel is totally misrepresented on the Internet...and the stairwell, hallways as well as rooms smelled of urine. There is no Wi-Fi. Staff were not helpful. We had booked for 2 nights but could not stay the second because of the smell...they would not give us the money back. They asked for cash for the one night and we should reverse the Credit Card...but then did not give us a receipt. The credit card company needs the cash receipt. Now, they have the money for three rooms for three nights...and we stayed only one. I am sure the head office of this chain has not been to this hotel!