Holiday Inn Express Boise - University Area by IHG
8/10 Good
"This is a very good value hotel. Conveniently located and near good restaurants. My only complaint: the airport shuttle operates from 7 a.m. until 11 p.m. It does not operate for flights taking off early morning. Hotel guests must take a taxi or a ride service which cost between $18 and $25. My hope is that this good hotel can fill-in this gap in providing airport transportation."
"Only 1 towel for a room with a king bed. Shower sinking in so soap bar wouldn’t even stay in build in space for soap, air conditioning okay. Was double charged the pending hold charge which front desk stated they knew was an issue"
"Will stay there whenever I’m traveling through. Friendly staff, clean rooms. However, bring your own pillow if you’re fussy about pillows. Theirs look nice on a well-made bed, but they’re made for looks, not comfort! Too stuffed and not very soft for my taste. Many hotels are guilty of the same practice."
"The room was dirty, the carpet in the hallways were disgustingly filthy. The smokers area is directly in front of the lobby. Doors so you have to walk through a cloud of smoke to get into the building to book your room. The pool was out of order. The breakfast was dry, cereal, dry bagels or waffles. That's all your choices. That was it
The faucet in the bathroom was leaking around the handle horribly. When turned on the fostered in the bathroom leaked under the sink when turned on because it was leaking around the handle, the toilet seat was broken.The toilet was a round front.Non eighty eight compliant for public use.The toilet itself was loose at the floor the bathtub was disgusting.I wouldn't even try it.There was a large burn mark the shape of an iron right in the middle of the floor of the room.I was in the staircase.The carpet was so greasy and had never been cleaned to the point where it was shiny and slick going up the stairs.This hotel was disgusting and gross"