All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Ana,Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in Burlington.Safe Travels!
6/10 Okay
Laiken
8 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Laiken
Stayed 1 night in Apr 2024
Response from Therese GM on 19 Apr 2024
Dear Laiken,Thank you for leaving a rating.
4/10 Poor
Rebecca
7 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
Rebecca
Stayed 1 night in Apr 2024
Response from Therese GM on 19 Apr 2024
Dear Rebecca,Thank you for leaving a rating.
10/10 Excellent
MARK
5 Feb 2024
Liked: Cleanliness, staff & service
MARK
Stayed 7 nights in Nov 2023
Response from Therese Lundvall, General Manager on 6 Feb 2024
Dear Mark,We are delighted to receive a 5-star rating from you! We hope to have you as our guest again, the next time you are coming to Burlington, WA.
2/10 Terrible
Jennifer
17 Nov 2023
Jennifer
Stayed 1 night in Nov 2023
Response from General Manager on 20 Nov 2023
You cancelled your reservation, so we do not understand the review.
I stayed here for about a week in the room that accommodates pets. The room was not updated at all but it was cozy and had all of the amenities that I needed. I do feel that the room may have fleas. We come from colorado where we don't have fleas so I knew it wasn't my pet but it was clear there were. I think that rooms for pets should not have carpet. Especially in states that are known to have fleas. I love the in room coffee. There was no mention of the train, so it was a surprise when it went by. Startled all of us. Maybe the charge was a little high for the fact the you may be awakened by a train every night.
Amy
Stayed 5 nights in Oct 2023
Response from Therese GM on 4 Nov 2023
Dear Amy,We appreciate your review and that you took the time to let us know of your recent experience. Although we found no evidence of fleas in the room, we took care to have it treated, as our guests' comfort (2 and 4 legged!) is paramount to us.
2/10 Terrible
Hugo
29 Oct 2023
Hugo
Stayed 1 night in Oct 2023
Response from General Manager on 20 Nov 2023
Your reservation was cancelled, so the review is not warranted.
Dear Arthur,We appreciate your rating! It delights us to know that we provided a great stay for you.Thank you for taking the time to let us know.
6/10 Okay
Abel
Business traveller
22 Sept 2023
👍
Abel
Stayed 1 night in Sep 2023
Response from Therese GM on 28 Sept 2023
Dear Abel,Thanks for the thumbs up! We enjoy hearing that we provided a positive stay for you.
8/10 Good
Tmima
Travelled with group
3 Sept 2023
Liked: Cleanliness, staff & service
The room smelled like smoke and the curtain rod was not connected to the wall so it kept falling down.
The room was clean and the receptionist was very nice.
Tmima
Stayed 1 night in Sep 2023
Response from Therese GM on 28 Sept 2023
Dear Timima,Thank you for letting us know the positive things about your stay, and where we can focus on improving. Our goal is to provide a great value during guest visits, so we do hope you will give us another opportunity!
Very run down, not worth the price at all. There was what appeared to be fecal matter on the wall in the bathroom...
Nathan
Stayed 1 night in Sep 2023
Response from Therese GM on 28 Sept 2023
Dear Nathan,Thank you for letting us know of your recent visit with us. I apologize that your stay was not as good as it should have been. We take all our guest comments to heart, whether we find the conditions mentioned or not.
4/10 Poor
Nathan
16 Aug 2023
well used old hotel, overpriced for the property but i get it.
Nathan
Stayed 1 night in Aug 2023
Response from Therese GM on 17 Aug 2023
Nathan,Thank you for your review. Yes, we are celebrating being open since 1962! I do understand your disappointment in our rates for Rush Cup Weekend- the entire area is full due to the soccer tourney and normally we do not have such high rates...beats the 350.00+ rates at the other hotels, though!
8/10 Good
Jerry
Travelled with family, Business traveller
14 Aug 2023
Liked: Cleanliness, staff & service, amenities
It was a nice experience but way to pricy for what you get. No real negative comments to share.
Jerry
Stayed 1 night in Aug 2023
Response from Therese GM on 16 Aug 2023
We appreciate your review, Jerry. Thank you for taking the time to let us know of your experience.
8/10 Good
Gerald
Travelled with family
31 Jul 2023
Liked: Cleanliness, amenities
Room clean, bed comfortable.
No hairdryer(no response to office when called). Noisy pipes in wall.
Gerald
Stayed 1 night in Jul 2023
Response from Therese Lundvall, General Manager on 31 Jul 2023
Dear Gerald,Thank you for letting us know about your recent stay with us. We will address your comments and appreciate hearing from you.
The hotel is an older hotel, but quite comfortable and clean. Unfortunately the pool was closed and I wanted to swim, so didn't get to do that.
This place, in spite of the address, is right beside the I5 main highway so it is noisy, but inside the room, it is significantly muffled. The rooms open out to a lovely garden courtyard at the back.
David
Stayed 2 nights in Jul 2023
Response from Therese Lundvall, General Manager on 18 Jul 2023
Thanks for you review and comments, David! We appreciate what our guests have to say.
It was in a really busy spot, but for the most part, it was clean and decent. Add a nice back door that went out to the courtyard to the nice swimming pool we wanted. But it was padlocked for some reason. We didn't get to go to the pool.
Verified traveller
Stayed 2 nights in Jun 2023
Response from Therese GM on 6 Jul 2023
Dear Kathleen,Thank you for staying with us and leaving a review. We regret that our pool is shut down and will be removed this year. We have not listed it as an amenity for a couple of years and have removed all references and photos that we have access to. We will be replacing it with some exciting additions to our beautiful landscaped courtyard.
We enjoyed our one night stay, thank you. Dinner recommendation was excellent. Bed was comfortable. Room clean and well appointed. Loved that we had an end room it was quiet.
Teresa
Stayed 1 night in May 2023
Response from Therese Lundvall, General Manager on 22 May 2023
Teresa,Thank you so much for your kind words! We work hard to provide a delightful stay for our guests and it sounds like all our departments succeeded. I will share your review with the team, so they know their efforts are appreciated. We hope that in your future visits to our area, we can be your trusted lodging provider.
4/10 Poor
Cheri
29 Mar 2023
Disliked: Staff & service
Cheri
Stayed 2 nights in Mar 2023
Response from Therese General Manager on 24 Apr 2023
I'm not sure how you left a review when your reservation was cancelled and you were not a guest here?!?
Clean and affordable, convenient to lots of restaurants and stuff to do.
KIM
Stayed 1 night in Jan 2023
Response from Therese Lundvall, General Manager on 23 Jan 2023
Dear Kim,Thank you so much for your wonderful review. We hope that we have an opportunity to serve your lodging needs again in the future.Safe Travels!
This is a very nice Motel very conveniently located right next to the freeway it has been refurbished and it's absolutely beautiful the rooms are very comfortable and nicely decorated the amenities were top notch all of the equipment worked well and was in brand new condition and the staff was very friendly
Gina
Stayed 3 nights in Dec 2022
Response from Therese Lundvall, General Manager on 6 Dec 2022
Dear Gina,What a wonderful review! We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel the next time you visit our area.
We had a door that opened to the pool area. It was a very pleasant green space.
Richard
Stayed 1 night in Dec 2022
Response from Therese Lundvall, General Manager on 5 Dec 2022
Dear Richard,We are delighted that you were pleased with the lovely courtyard area we have. It's a hidden gem, since it can't be seen from the road!We hope to see you again.
Response from Therese Lundvall, General Manager on 21 Nov 2022
Dear Ray,Thanks for letting us know we provided a good place for your stay!
6/10 Okay
Sujin
7 Nov 2022
Sujin
Stayed 1 night in Nov 2022
2/10 Terrible
Grace
28 Oct 2022
Liked: Cleanliness
Disliked: Staff & service
Grace
Stayed 1 night in Oct 2022
Response from Therese Lundvall, General Manager on 1 Nov 2022
Grace,We were not able to have you as our guest, since you did not satisfy our age requirement. I understand your disappointment at not being able to have a big party here, but we will not accept your review since it is very biased.
6/10 Okay
Apollonia
Travelled with partner
19 Oct 2022
Liked: Staff & service
Staff is very friendly and helpful. We found some hair on the bedding, and the front desk lady promptly provided new sheet and pillow cases and help us changed. Front desk and dining area is nicely updated which created a bigger disappointment when we saw our room which was still quite dated (fridge and microwave is brand new though). The staff told us that the owner is slowly upgrading the place.
Apollonia
Stayed 1 night in Oct 2022
Response from Therese Lundvall, General Manager on 20 Oct 2022
Dear Apollonia,We appreciate you taking the time to provide us with such detailed feedback about yourstay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
Response from Therese Lundval, General Manager on 4 Oct 2022
Dear Helen,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and we are looking forward to having you again as a guest in the future.
Dog friendly rooms available, so stayed at this motel. Nothing remarkably good or bad. Pool closed for the season. Within walking distance of grocery store. Included breakfast included instant oatmeal, cereal, hard-boiled eggs, pop tarts, coffee, juices, milk, and assorted to go items...
Walter
Stayed 2 nights in Aug 2022
Response from Therese Lundvall, General Manager on 18 Aug 2022
Dear Walter,
Thank you for your review. We value your comments and hope that our continuing improvements will make your next stay even better!
Good solid old motel. Quite well kept. Friendly helpful staff.
Lyle
Stayed 2 nights in Jul 2022
Response from Sincerely, Therese Lundvall General Manager on 23 Jul 2022
Dear Lyle,
What a wonderful review, we truly appreciate your business and your trust in us. I am
very happy to hear that our staff and service met your needs and expectations. We look forward
to welcoming you back to the hotel in the near future.
The hot water wasn’t consistently hot, the pool was closed, advertised as having breakfast but all it was was pop tarts and granola bars
Caleb
Stayed 1 night in Jul 2022
Response from Therese Lundvall, General Manager on 18 Jul 2022
Dear Caleb,
Thank you for leaving us a review and rating. I am sorry that you did not see the cereal, milk, yogurt, hard-boiled eggs, oatmeal, juice, tea, coffee, pies and other assorted pastries that we offer for breakfast. We have these available from 6Am to 10Am daily. We would be delighted to show you our breakfast area in the future.
Great spot, lovely gardens- your ground room opens up onto them
Upper rooms have a deck.
Great staff!
Debra
Stayed 1 night in Jul 2022
Response from Therese Lundvall, General Manager on 18 Jul 2022
Dear Debra,
We appreciate your lovely review and rating! Thanks for letting us know that you appreciated our beautifully landscaped courtyard area and awesome team!
We hope to see you again the next time you are visiting Burlington.
Response from Therese Lundvall, General Manager on 14 Jul 2022
Dear Jacob,
Thanks for your rating! We hope we can make your stay even better the next time you are in Burlington.
10/10 Excellent
Paul
13 Jul 2022
Liked: Cleanliness, staff & service, amenities
Just needed a place to sleep.
Paul
Stayed 1 night in Jul 2022
Response from Therese Lundvall, General Manager on 13 Jul 2022
Dear Paul,
Thank you for your rating and review. We are glad to hear we provided what you were looking for!
10/10 Excellent
Rudranath
12 Jul 2022
Rudranath
Stayed 2 nights in Jul 2022
Response from Therese Lundvall, General Manager on 14 Jul 2022
Thanks for your rating! We love hearing from our guests that they had a great stay.
6/10 Okay
Laura Lee
10 Jul 2022
Liked: Staff & service
Front desk and breakfast room were very nice! Breakfast was simply prepackaged foods. The landscaping was exceptional. The pool and rooms although clean are very old. They are in the process of upgrading the hotel.
Laura Lee
Stayed 1 night in Jul 2022
Response from Therese Lundvall, General Manager on 14 Jul 2022
Dear Laura,
Thank you for your review and comments. We appreciate that you noted our landscaping in particular! It is hard to find hotels that have such a lovely courtyard area for guests to enjoy.