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Reviews of Days Inn & Suites by Wyndham Mt Pleasant

2.5 out of 5
Days Inn & Suites by Wyndham Mt Pleasant
5770 East Pickard Street, Mount Pleasant, MI

Reviews

7.6

Good

Rating 10 - Excellent. 321 out of 1001 reviews" "
Rating 8 - Good. 344 out of 1001 reviews" "
Rating 6 - Okay. 176 out of 1001 reviews" "
Rating 4 - Poor. 93 out of 1001 reviews" "
Rating 2 - Terrible. 67 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Megan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not anything worth $228! I would not recommend this place. It's dirty, sauna is closed, pool area is gross, there are 3 outlets in the whole room.
Stayed 1 night in Apr 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this days inn for the last 6 years for an event in the area. Always friendly, affordable and clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sheila

Travelled with group
Liked: Amenities
All was great! Staff were wonderful!!
Stayed 2 nights in Apr 2024
Response from Monica on 16 Apr 2024
We're extremely happy that you enjoyed your stay! Come back soon :)

6/10 Okay

Jennifer

Business traveller, Travelled with partner
I didn't like the continental breakfast. The headboard fell off the wall.
Stayed 1 night in Apr 2024

4/10 Poor

Jennifer

Stayed 1 night in Apr 2024

8/10 Good

Gwendolyn, Grand Rapids

Travelled with partner
Liked: Staff & service
The location is ok, but not updated. Its clean The back doors are not secure and anyone can just walk in off the street.
Stayed 1 night in Apr 2024
Response from Jeremy on 10 Apr 2024
Gwendolyn, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve our services and faculties for future visits. The doors are all secure entry and use motion detection to unlock from the inside, this often causes people to think the locking mechanism is not working.

10/10 Excellent

John

Stayed 1 night in Apr 2024

10/10 Excellent

Janice

Enjoyed the accommodations
Stayed 1 night in Mar 2024
Response from Jeremy on 10 Apr 2024
Janice, Thank you for taking the time to share your experience. I am so glad you enjoyed your stay and look forward to your next visit with us.

4/10 Poor

Erick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Def not worth the price when much nicer is available for slightly higher price.
Stayed 1 night in Mar 2024
Response from Jeremy on 10 Apr 2024
Erick, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve our services and faculties for future visits.

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman at the desk was very nice while checking in.
Stayed 1 night in Mar 2024
Response from Jeremy on 10 Apr 2024
Kelli, Thank you for taking the time to share your experience. I am so glad our Front Desk Associate was warm and welcoming. We do look forward to having you as our guest again.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful
Stayed 1 night in Mar 2024
Response from Jeremy on 26 Mar 2024
Tom, Thank you for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

6/10 Okay

Dave

Stayed 1 night in Mar 2024
Response from Jeremy on 10 Apr 2024
Dave, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve our services and faculties for future visits.

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Jeremy on 10 Apr 2024
Jennifer, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve our services and faculties for future visits.

10/10 Excellent

Angelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean staff was very kind
Stayed 1 night in Mar 2024
Response from Jeremy on 26 Mar 2024
Angelia, Thank for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
This one honestly one of the best hotels I have stayed at. The front desk gentlemen was amazing and so helpful. Even beought a pack n play down for our daughter. When we had issues with the TV he called maintenance and they fixed the issue quickly. The room was clean, pool was well stocked with towels, breakfast was a noraml hotel breakfast but did have some hot foods. All around very pleasant stay. I am definitely happy and will return
Stayed 2 nights in Mar 2024
Response from Jeremy on 26 Mar 2024
Dawn, Thank for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

10/10 Excellent

Jessica

Stayed 1 night in Mar 2024
Response from Jeremy on 10 Apr 2024
Jessica, Thank you for taking the time to share your experience. I am so glad you enjoyed your stay and look forward to your next visit with us.

2/10 Terrible

Dennae

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dirty and outdated , unsafe, hotel room door wouldn't lock, bodily fluids on walls , curtains, headboards, food from previous renters next to and behind nightstand, condom wrapper behind nightstand, hair on our sheets, we used Lysol wipes to wipe down all surfaces and countertops, wipes were black after wiping stuff down. Puke on wall and lamp / lamp switch.
Stayed 2 nights in Mar 2024
Response from Jeremy on 26 Mar 2024
Dennae, Thank you for taking the time to share your experience. I do hope you are satisfied with the resolution that was ultimately provided.

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Jeremy on 26 Mar 2024
Matt, Thank you for taking the time to share your experience and for the rating. We do look forward to having you as our guest again.

10/10 Excellent

Mario

Stayed 1 night in Feb 2024
Response from Jeremy on 26 Mar 2024
Mario, Thank for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jeremy on 26 Mar 2024
Jennifer, Thank for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very nice stay.
Stayed 1 night in Feb 2024
Response from Jeremy on 26 Mar 2024
Cheryl, Thank for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

8/10 Good

Harlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jeremy on 26 Mar 2024
Harlee, Thank you for taking the time to share your experience and for the great rating! We do look forward to having you as our guest again.

6/10 Okay

Mike

Stayed 1 night in Feb 2024
Response from Jeremy on 10 Apr 2024
Mike, Thank you for taking the time to share your experience. We are always seeking feedback on how we may improve our services and faculties for future visits.

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, near the casino
Stayed 1 night in Dec 2023
Response from Jeremy on 26 Mar 2024
Dawn, Thank for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

8/10 Good

Kayce

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean and warm room. Very close to the parking area and easy walking distance from car to room as well.
Stayed 1 night in Feb 2024
Response from Jeremy on 26 Mar 2024
Kayce, Thank you for taking the time to share your experience and for the valued feedback. I am glad you found the stay enjoyable.

10/10 Excellent

Danielle

Stayed 1 night in Feb 2024
Response from Jeremy on 26 Mar 2024
Danielle, Thank for taking the time to share your experience and for the outstanding rating! We do look forward to having you as our guest again.

8/10 Good

Jodi

Liked: Staff & service
Rooms are decent, location is good, pool and hot tub were alright. Breakfast choice was terrible and not kept up or cleaned well.
Stayed 2 nights in Feb 2024
Response from Jeremy on 26 Mar 2024
Jodi, Thank you for taking the time to share your experience and for the valued feedback. We will address the upkeep of the breakfast area.

8/10 Good

Darren

Stayed 1 night in Feb 2024
Response from Jeremy on 26 Mar 2024
Darren, Thank you for taking the time to share your experience and for the great rating! We do look forward to having you as our guest again.

6/10 Okay

Colleen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was ok for only $100.00 night. No safe in the room.
Stayed 1 night in Feb 2024
Response from Jeremy on 26 Mar 2024
Colleen, Thank you for taking the time to share your experience and for the valued feedback.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room temperature was hard to control
Stayed 1 night in Feb 2024
Response from Jeremy on 20 Feb 2024
John, Thank you for taking the time to share your experience and for the great rating. I will have our Maintenance check the unit in the room you had occupied to ensure it is functioning properly.

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet!! not on the main traffic area, behind a restaurant. Lots of parking available. Only issue was hallway to the pool area was cold.
Stayed 1 night in Feb 2024
Response from Jeremy on 20 Feb 2024
Kay, Thank you for taking the time to share your experience and for the outstanding rating. We are currently addressing the pool area heating system.

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Easy check in and checkout. Spacious room. Comfortable bed. Want current, clear instructions for TV. Another chair with two firm arms. Safety bars high enough for shower. Maybe even phone and wake-up call.
Stayed 3 nights in Feb 2024
Response from Jeremy on 20 Feb 2024
Dan, Thank you for taking the time to share your experience and for the great rating. Our television system was recently updated and updated materials are being placed into all rooms as soon as they are available.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff was knowledgeable and friendly. The breakfast was good.
Stayed 1 night in Feb 2024
Response from Jeremy on 13 Feb 2024
Jim, Thank you for taking the time to share your experience and for the outstanding rating. I will share your comments with our Team Members and look forward to having you visit again.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Pass
Stayed 1 night in Feb 2024
Response from Jeremy on 13 Feb 2024
Daniel, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to having you as our guest again.

10/10 Excellent

Greg, Battle Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2024
Response from Jeremy on 13 Feb 2024
Greag, Thank you for taking the time to share your experience and for the outstanding rating. I am glad you found your accommodations clean. We do look forward to having you as our guest again.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jeremy on 13 Feb 2024
Wendy, Thank you for taking the time to share your experience and for the great rating. We do look forward to having you as our guest again.

4/10 Poor

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
it was alright
Stayed 1 night in Feb 2024
Response from Jeremy on 13 Feb 2024
Douglas, Thank you for taking the time to share your experience. I am disappointed that we did not exceed your expectations. We are always open to suggestions and feedback on how we may improve our services or facilities.

8/10 Good

Rebecca

Stayed 1 night in Feb 2024
Response from Jeremy on 26 Mar 2024
Rebecca, Thank for taking the time to share your experience and for the great rating! We do look forward to having you as our guest again.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s an older property, however clean and quiet. I had a good stay. Staff was friendly and helpful. Breakfast options were average, however included in stay so I was happy.
Stayed 1 night in Jan 2024
Response from Jeremy on 13 Feb 2024
Mike, Thank you for taking the time to share your experience and for the outstanding rating. I will share your comments with our Team Members.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
If you’re desperate….
This place was HIDEOUSLY dirty. We will never stay again. The front desk person at first told us she couldn’t find our reservation. Then she found it. I asked about the sauna and was told they didn’t have a sauna. I questioned her because it is advertised and she just said “no there no sauna”. We get to our room, it is dirty. It didn’t even look like the hard floors had been swept or mopped. It was gross. Then the sink in the room did not drain appropriately. Thank goodness we had 2 beds to choose from because one had little hairs in it. Tried to call front desk about the issue with no answer. The remote to the TV was disgusting. The walls in the room were gross, and needed to be repainted as they were seriously chipped/scratched. Breakfast was lackluster….. canned “sausage gravy” and banquet frozen sausages….with biscuits, toast….and a couple cereal options. For $170 for one night it was very disappointing. We will not return.
Stayed 1 night in Jan 2024
Response from Jeremy on 12 Feb 2024
Thank you for taking the time to share your experience and for the valuable feedback. I do apologize that the visit did not exceed your expectations. We have worked very hard to improve the cleanliness of the rooms and facilities and our recent increase in scores does reflect these efforts.

8/10 Good

James

Stayed 1 night in Jan 2024
Response from Jeremy on 13 Feb 2024
James, Thank you for taking the time to share your experience with the outstanding rating. We do look forward to having you as our guest again.

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just spent an evening but accommodations were nice and comfortable
Stayed 1 night in Jan 2024
Response from Jeremy on 13 Feb 2024
Brian, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to having you as our guest again.

8/10 Good

April

Liked: Room comfort
Great for price.
Stayed 1 night in Jan 2024
Response from Jeremy on 24 Jan 2024
April, Thank you for taking the time to share your experience and for the great rating. We do look forward to having you as our guest again.

6/10 Okay

Gina

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Jeremy on 24 Jan 2024
Gina, Thank you for taking the time to share your experience and for the rating. We do hope to exceed your expectations on your next visit.

4/10 Poor

Josephine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Heater didn't work on room
Stayed 1 night in Jan 2024
Response from Jeremy on 24 Jan 2024
Josephine, Thank you for taking the time to share your experience. I do apologize for the issue with the heater and will ensure the unit was properly addressed.

10/10 Excellent

Michelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean. Good breakfast choices.
Stayed 1 night in Jan 2024
Response from Jeremy on 24 Jan 2024
Michelle, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to having you as our guest again.

10/10 Excellent

Rynee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jeremy on 24 Jan 2024
Rynee, Thank you for taking the time to share your experience and for the outstanding rating. We do look forward to having you as our guest again.

8/10 Good

Lavon

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Jeremy on 24 Jan 2024
Lavon, Thank you for taking the time to share your experience and for the great rating. We do look forward to having you as our guest again.

4/10 Poor

Rich

Travelled with family
Liked: Staff & service
The pool area was extremely cold.
Stayed 1 night in Jan 2024
Response from Jeremy on 24 Jan 2024
Rich, Thank you for taking the time to share your experience and for the valuable feedback. We are addressing the heating issue in the pool area.