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Reviews of Outback Motel Mt Isa

3.5 out of 5
Outback Motel Mt Isa
45 West Street, Mount Isa City, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 82 out of 150 reviews" "
Rating 8 - Good. 51 out of 150 reviews" "
Rating 6 - Okay. 10 out of 150 reviews" "
Rating 4 - Poor. 5 out of 150 reviews" "
Rating 2 - Terrible. 2 out of 150 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Robin

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tara

Stayed 1 night in Jan 2024

8/10 Good

Roger

Travelled with family
Liked: Amenities
Staff very helpful friendly
Stayed 1 night in Jan 2024
Response from The Team at Outback Motel on 9 Jan 2024
Hi RogerWe're so pleased to hear that you enjoyed your stay. We are always happy to assist where we can. We hope to see you again soon.

8/10 Good

James, Kuala Lumpur

Stayed 1 night in Dec 2023

10/10 Excellent

Mrs Kelli, INGHAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from The Team at Outback Motel on 9 Jan 2024
Hi Mrs Kelli. Thank you for your review. We look forward to welcoming you back again soon.

10/10 Excellent

Juliet

Stayed 2 nights in Dec 2023
Response from The Team at Outback Motel on 9 Jan 2024
Hi JulietThank you for your review. We are so pleased you enjoyed your visit and experience with us here at the Outback. We look forward to welcoming you back in the future. All the Team at The Outback Mt. Isa

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased I tried Outback and will definitely be back next time I'm thru Isa. Good coffe too!
Stayed 1 night in Nov 2023
Response from The Team at Outback Motel on 29 Nov 2023
Thank you so much for your lovely review Robert! We are pleased you enjoyed your stay with us and we look forward to welcoming you back in the future!

10/10 Excellent

davina

Stayed 1 night in Oct 2023

2/10 Terrible

Susan

Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful the after hours check in was quick and easy to do and the king size bed was the most comfortable bed I’ve ever slept in. I would highly recommend.
Stayed 1 night in Sep 2023
Response from The Team at Outback Motel on 10 Sept 2023
Thank you for the great review Christopher. We are glad you loved your Outback Motel experience.

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and location
Stayed 1 night in Sep 2023
Response from The Team at Outback Motel on 10 Sept 2023
Thank you Nigel for taking the time to review us. We are glad you loved your Outback Motel experience.

10/10 Excellent

Rodger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Jul 2023
Response from The Team at Outback Motel on 6 Aug 2023
Thank you Rodger for taking the time to review us. We are glad you loved your Outback Motel experience.

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and were a pleasure to deal with
Stayed 1 night in Jul 2023
Response from The Team at Outback Motel on 18 Jul 2023
Thanks Maxine for the awesome review. Our team works hard to ensure all our guests love their Outback Motel experience.

10/10 Excellent

Sherryn

Stayed 1 night in Jul 2023
Response from The Team at Outback Motel on 18 Jul 2023
Thanks Sherryn for taking the time to review. Our team works hard to ensure our guests love their Outback Motel experience.

10/10 Excellent

Carole

Stayed 1 night in Jul 2023
Response from The Team at Outback Motel on 10 Jul 2023
Thanks Carole for rating us, we are glad you loved your Outback Motel experience.

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good restaurant, clean, close to town and shops.friendly helpful owner.
Stayed 2 nights in Jun 2023
Response from The Team at Outback Motel on 26 Jun 2023
Thanks Catherine for the awesome review. Our team works hard to ensure all our guests love their Outback Motel experience.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at the outback motel , the staff were friendly and helpful and my room had everything I needed for a perfect rest .
Stayed 2 nights in Jun 2023
Response from The Team at Outback Motel on 25 Jun 2023
Thanks Valerie for taking the time to review. Our team works hard to ensure our guests love their Outback Motel experience.

10/10 Excellent

Norma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a brilliant place to stay, we had a great room and the staff were extremely friendly also we appreciated the cleanliness of our room and the welcome platter was an unexpected treat.
Stayed 1 night in Jun 2023
Response from The Team at Outback Motel on 17 Jun 2023
Thank you Norma for the awesome review. Our team works hard to ensure all our guests love their Outback Motel experience.

10/10 Excellent

wayne

Stayed 2 nights in Jun 2023
Response from The Team at Outback Motel on 8 Jun 2023
Thank you for the awesome review Wayne, we appreciate you taking the time. We are glad you loved your Outback Motel experience.

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from The Team at Outback Motel on 7 Jun 2023
Thank you for the great review Ethan, we appreciate you taking the time. We are glad you loved your Outback Motel experience.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2023
Response from The Team at Outback Motel on 7 Jun 2023
Thank you for the awesome review David, we appreciate you taking the time. We are glad you loved your Outback Motel experience.

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service
GreT meals. Lovely receptionists very tidy property
Stayed 1 night in May 2023
Response from The Team at Outback Motel on 28 May 2023
Thank you for the lovely review Yvonne, we appreciate you taking the time. We are glad you loved your Outback Motel experience.

10/10 Excellent

Campbell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If all the motels in country and outback Australia took a look at what this motel does it, the standard would be much higher. Highly recommend
Stayed 2 nights in Apr 2023
Response from The Team at Outback Motel on 25 Apr 2023
Thank you for the awesome review Campbell, we appreciate you taking the time. We are glad you loved your Outback Motel experience.

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the best accommodation in Mt Isa and I have stayed in quite a few.
Stayed 1 night in Apr 2023
Response from The Team at Outback Motel on 14 Apr 2023
Thank you Lee for sharing your Outback Motel Mount Isa experience. We all work hard to ensure our guests enjoy their stay with us.

10/10 Excellent

Vivien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay, and great staff. Really loved the spa
Stayed 4 nights in Mar 2023
Response from The Team at Outback Motel on 5 Apr 2023
Thank you for the awesome review Vivien, we are glad you loved your Outback Motel experience. Our Outback Suite has lovely amenities, and is private away from the other rooms.

10/10 Excellent

Stephen

Stayed 4 nights in Feb 2023
Response from The Team at Outback Motel on 10 Mar 2023
Thanks Stephen for the awesome rating. We are glad you loved your Outback Motel Experience.

10/10 Excellent

Margaret

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The Staff are excellent and rooms are very clean. Best showers.
Response from The Team at Outback Motel on 19 Jan 2023
Thank you Margaret, we all work hard to ensure our guests get the Outback Motel Experience. Looking forward to having you stay with us again.

10/10 Excellent

Scott

Stayed 5 nights in Dec 2022
Response from The Team at Outback Motel on 10 Jan 2023
Thanks Scott, we are glad you enjoyed your Outback Motel Experience.

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic property, the staff were amazing.
Response from The Team at Outback Motel on 6 Jan 2023
Thank you Cassandra for the awesome review, it was a pleasure giving you the Outback Motel Experience. Safe travels.

10/10 Excellent

Todd

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent friendly service, very clean and welcoming rooms. Pet friendly, restaurant on site. Thanks for a great stay :)
Response from The Team at Outback Motel on 30 Dec 2022
Thanks Todd for the amazing review, we like to give all our guests and diners the Outback Motel Experience. Looking forward to your next visit.

10/10 Excellent

Shonell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, warm, friendly and great fewd
Response from The Team at Outback Motel on 26 Dec 2022
Thanks Shonell, it was a pleasure having you stay with us and giving the Outback Motel Experience.

10/10 Excellent

Roianne

Stayed 1 night in Dec 2022
Response from The Team at Outback Motel on 20 Dec 2022
Thank you Roianne, we are glad you enjoyed your Outback Motel Experience.

10/10 Excellent

Jasmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean rooms
Stayed 1 night in Nov 2022
Response from The Team at Outback Motel on 14 Nov 2022
Thank you Jasmin, we are glad you enjoyed your Outback Motel Experience. Our housekeepers do an awesome job!

10/10 Excellent

Won, Wakerley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from The Team at Outback Motel on 4 Nov 2022
Thank you Won for taking the time to review us.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place in pretty location. Friendly and professional staff. Gift of a cheese and nut/fruit platter on check in. Spotlessly clean, cafe option. Walk to town. Terrific and highly recommended.
Stayed 1 night in Oct 2022
Response from The Team at Outback Motel on 27 Oct 2022
Thank you Janet, it was a pleasure having you stay with us and giving you the Outback Motel Difference. Our West Street Hub Cafe is becoming extremely popular with guests and locals alike.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, super clean, the guys were magnificent. Make sure you try the restaurant.
Stayed 1 night in Sep 2022
Response from The Team at Outback Motel on 12 Sept 2022
Thank you Stephen for the awesome review. Our team works hard to ensure our guests get the best Outback Motel Experience. Looking forward to have you stay with us in the future.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service
This is a great Motel to stay at. Great rooms, well set out. Very clean and smell Beautifull. Plenty room for parking. Restaurant is excellent. Food is fantastic. Staff are above and beyond. 11/10
Stayed 1 night in Sep 2022
Response from The Team at Outback Motel on 5 Sept 2022
Thank you Peter for the awesome review. We all work hard to ensure our guests enjoy their Outback Motel Experience. Looking forward to have you stay with us on your next visit to Mount Isa.

10/10 Excellent

Christine

Stayed 1 night in Sep 2022
Response from The Team at Outback Motel on 1 Mar 2023
Thank you Christine for taking the time to rate us. We love giving our guests the Outback Motel Experience.

10/10 Excellent

Larni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is awsome best in isa
Stayed 1 night in Aug 2022
Response from The Team at Outback Motel on 27 Aug 2022
Thanks Larni, we certainly like to ensure all our guests receive the best Outback Motel Experience. Looking forward to having you stay with us again.

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding. Helpful, friendly and accomodating
Stayed 2 nights in Aug 2022
Response from The Team at Outback Motel on 20 Aug 2022
Thanks Keith, it was a pleasure having you stay with us and having the Outback Motel Experience. Enjoy your travels.

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service very good. Thank you Guys
Stayed 1 night in Aug 2022
Response from The Team at Outback Motel on 4 Aug 2022
Thank you Joanne for taking the time to rate and review us, we really appreciate it. We all work hard to ensure our guests have an awesome stay.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022
Response from The Team at Outback Motel on 1 Mar 2023
Thank you Erin for taking the time to rate us! We are glad you enjoyed your Outback Motel Experience.

10/10 Excellent

Helen

Stayed 1 night in Jun 2022
Response from Chloe on 12 Jun 2022
Thank you Helen for the 10/10 review! We really appreciate it.

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property met our needs.
Stayed 1 night in May 2022
Response from The Team at Outback Motel on 26 Jun 2022
Wow, thanks Don for the awesome rating. Looking forward to having you stay with us next time you are in Mount Isa

8/10 Good

Norman

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient to town centre.
Stayed 6 nights in May 2022
Response from The Team at Outback Motel on 26 Jun 2022
Thank you Norman for taking the time to review us. We look forward to your next stay with us.

10/10 Excellent

Leesa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was immaculate and service was second to none, definitely one to stay at on your travels.
Stayed 1 night in Mar 2022
Response from Outback Motel on 3 Apr 2022
Thank You for your review Leesa Enjoy your travels The Team @ Outback Motel

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great motel right in the town. My hosts went out of their way to make my stay. Catering for my vegetarian needs, packed lunches to take to work and a friendly smile every day. The swimming pool is appreciated after a hot day out
Stayed 3 nights in Feb 2022
Response from Management on 17 Feb 2022
Thank you Paul, we are so pleased that you enjoyed your recent stay with us and we certainly look forward to welcoming you again next time you are visiting the QLD Outback.

2/10 Terrible

Narelle

Travelled with group
Disliked: Staff & service, property conditions & facilities
The woman at reception was just awful. We ended up going to another motel. She was a condescending, opinionated, arrogant snob. I refused to be spoken down to by her so we left.
Stayed 1 night in Sep 2021
Response from Management on 1 Oct 2021
Thank you for your review, we always appreciate good honest feedback. Unfortunately your booking did not indicate you had 3 dogs travelling with you. As we are not a pet friendly motel, we were unable to accommodate your requirements and did offer alternatives. As Mount Isa has such extreme heat conditions, when asked if it was ok to leave them in the car, our receptionist understandably could not condone 3 dogs to be left in a vehicle. We are pleased that you were able to find alternative pet friendly accommodation.

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean & centrally located. If you haven't been to the Isa before be aware that the mine sets off explosions at 8am & 8pm & it shakes the room, sometimes severely.
Stayed 3 nights in Jul 2021
Response from Management on 1 Oct 2021
Hello Ruth, thank you for your feedback we are so pleased your enjoyed your stay with us. The mine does blast as mentioned and yes it does shake the rooms - the closest thing to working in the mine itself, quite the experience for visitors

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly and convenient.
Stayed 2 nights in Jun 2021
Response from Outback Motel Team on 5 Jul 2021
Thanks for your review. Hope to see you again soon.