Mount Cottrell Nature Conservation Reserve

Friendly reception staff, accommodated requests promptly. There was a slight issue with the sofa bed not being set up on the night I had extra guests I had paid for but it was rectified promptly I’m not sure where the breakdown in communication was as it had been arranged at check in. But was fixed quickly and with no issues. There was one day the housekeeper didn’t clean the glassware but overall the room was kept to an acceptable standard. Decent sized room shower over bath so if there was a mobility issue this could be a problem, however there are hand rails and I’m unsure if there is an accessible bathroom option. Did not access the restaurant as this appears to only be accessible via a few flights of stairs and this was inaccessible to me. No issues with nightclub sounds we were in the 7th floor so possibly why. Thanks for a lovely stay and a welcoming smile every day in reception!

Everything was perfect except for the Wi-Fi