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"A newly renovated and gorgeous hotel with friendly and helpful staff. Just steps from the funicular, this hotel was perfect for our stay in Lugano and exploring the surrounding region. The included Ticino ticket is a nice bonus but the value is in the quality and cleanliness of the rooms and beds and the premier food and drinks. I slept so well, even with a bruised ribcage. The included breakfast is really delicious with everything one could need to fill up and start the day. The restaurant and bar, Flamel, is incredible. The house cocktails are a must try that will change your perception of what a cocktail should be. The dinner is first class and every dish is a work of art. An extra special touch is the foosball table in the lobby near the bar so we could have drinks while the kids played. I can't wait to go back and stay at this hotel again!"

"Excellent service excellent staff, excellent buffet, excellent menu. "

"The staff were amazing ! Thank you for making a great stay. "