2 restaurants, breakfast, lunch, dinner served; Spanish cuisine
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Reviews of Best Western Lancaster Morecambe Lothersdale Hotel

3 out of 5
Best Western Lancaster Morecambe Lothersdale Hotel
320-323 Marine Road, Morecambe, England

Reviews

7.6

Good

Rating 10 - Excellent. 95 out of 330 reviews" "
Rating 8 - Good. 119 out of 330 reviews" "
Rating 6 - Okay. 73 out of 330 reviews" "
Rating 4 - Poor. 22 out of 330 reviews" "
Rating 2 - Terrible. 21 out of 330 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
All the extra charges.
Stayed 3 nights in Feb 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Joanne

Stayed 1 night in Jun 2023

8/10 Good

Ivan

Stayed 1 night in Jun 2023

6/10 Okay

Caroline

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in May 2023

8/10 Good

Christopher

Liked: Staff & service
Stayed 1 night in May 2023

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Property Nice location with wonderful views. food was OK. The negative was noisy people going to their rooms late at night.
Stayed 2 nights in May 2023

2/10 Terrible

H

Stayed 1 night in May 2023

8/10 Good

Pamela

Stayed 1 night in Apr 2023

10/10 Excellent

ANTHONY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean tidy hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Apr 2023

2/10 Terrible

George

Stayed 2 nights in Mar 2023

10/10 Excellent

Sarah

Stayed 1 night in Mar 2023

10/10 Excellent

Carol

Stayed 1 night in Feb 2023

4/10 Poor

Anthony, Douglas

Travelled with partner
Noises all night small back room, lumpy mattress.
Stayed 1 night in Feb 2023

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Single room
Single room was ok, lovely sized bathroom. Struggled with the two pillows, too puffy and struggled with the single quilt, not a lot of quilt to be cosy. Breakfast was good, limited choice. Staff friendly. Hotel was clean. Lovely sea view from my window.
View from window
Stayed 3 nights in Feb 2023

10/10 Excellent

Zoe

Stayed 1 night in Feb 2023

10/10 Excellent

Heather

Stayed 1 night in Feb 2023

10/10 Excellent

Steve

Stayed 1 night in Feb 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay. The staff were very friendly and helpful. Bistro was festive and service was efficient. Overall cleanliness was good.
Stayed 1 night in Nov 2022

10/10 Excellent

Chris

Stayed 1 night in Nov 2022

6/10 Okay

John, London

Liked: Cleanliness, staff & service
One of the things I like about reviewing hotels is when the manager exercises their right to reply. It should give readers pause if they don’t. This is a general indication as to whether they care about their property enough to defend it or care enough about their guests to address any issues. Don’t get me wrong, it was nice enough. Nothing outstanding, nothing terrible. I just got the feeling that any minor issues would be ignored and any major issues would trigger the sound of dragging feet. Indifferent would be my feeling about this hotel and, I suspect, their feeling about me. PS: £38.85 for two breakfasts? Really?
Stayed 3 nights in Nov 2022
Response from General Manager, trying not to drag my feet x on 26 Nov 2022
Hello John, thanks for your feedback.We read each and everyone that comes in to us and whilst we not reply to everyone they do all get read.The team at the Hotel would always prefer to address any issues that guests may have during their stay. We're pleased you found nothing terrible and that the stay was nice enough.Breakfasts are 12.95 per person btw.Do feel free to reach out to us via email if there is anything else we can assist with.

6/10 Okay

Steven

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
November 22
Not great, room was tired, 504, screw head hanging out of lightswitch, scorch mark on ceiling light, carpet edges by skirting boards not hoovered , noisy with road noise, silicone needed around sink, I'll fitted wardrobe. Just tired !! But I managed. Staff nice, breakfast ok, evening meal nice but expensive. Parking a right chuff on. Not sure I would stay here again. To(restaurant area lovely)
Stayed 1 night in Nov 2022

2/10 Terrible

John

Stayed 1 night in Nov 2022

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel, friendly staff and lovely breakfast
Stayed 1 night in Oct 2022

6/10 Okay

Melanie joan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean bedroom and lovely bar area with friendly staff
Stayed 1 night in Oct 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ease of check where i was informed of a wedding party the following day .
Stayed 2 nights in Oct 2022

4/10 Poor

Barbara Meiklejohn-Free

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not impressed
Travelodge is better than this hotel! Room.was shabby and not clean, bathroom was tiny!! Wires everywhere for £82 a night terrible
Stayed 1 night in Oct 2022

8/10 Good

Clare

Travelled with family
Liked: Cleanliness
Nice and clean, facilities were good. Staff friendly and helpful. Overall a good stay
Stayed 2 nights in Sep 2022

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff friendly and location was nice
Stayed 1 night in Oct 2022

6/10 Okay

KAOTUKA

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is old so be aware of what your expectations are, the whole building creaks if anyone walks. The showers are small and you will struggle to shower freely. The carpets/wallpaper are of various colors, making it look darker. I would not rate it bad, but you shall be aware you are not paying for 5 star hotel - so you get what you pay.
Stayed 1 night in Oct 2022

4/10 Poor

Gustavo

Stayed 1 night in Oct 2022

6/10 Okay

Simon

Travelled with family
One night stay, that was enough. View was good, facing the sea. Parking was free outside in the loading only bays between 6.30pm and 9.00am. Reception staff were good too. But the hotel is a little worn and noisy. You can hear people moving around in the rooms above and we were above the bar and the thud, thud of the music until it closed was annoying.
Stayed 1 night in Sep 2022

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Nice food and nicely situated restaurant with long open views across the bay. Hardworking staff, some very young
Stayed 2 nights in Sep 2022

10/10 Excellent

Phillip

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Decor needs refreshing and my room carpet had a distinct whiff. Staff were all fab, particularly Margaret on reception who was lovely, very friendly and welcoming and brought soya milk to my room staright away, when I mentioned I drank it. She is an absolute star.
Stayed 2 nights in Sep 2022

6/10 Okay

Edward, London

Liked: Staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With a bar & restaurant facing the sea & the Lake District across the estuary the hotel is well positioned. It is easy walking to the towns attractions.
Stayed 1 night in Aug 2022

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel nice clean room and lovely veiw...lady on reception was so lovely and helpful would definitely stay here again
Stayed 1 night in Aug 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip and location and weather
Stayed 1 night in Aug 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had its restaurant.
Stayed 3 nights in Aug 2022

6/10 Okay

Steven

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room was very small and a decor was tired stained carpets and damp on walls.
Stayed 1 night in Jul 2022

6/10 Okay

Lesley

Travelled with family
Disliked: Property conditions & facilities, room comfort
Sad reflection
The worn out look and feel of tghe hotel marched that of thecrown. Too many cover up paint jobs and patching up when it desperatly needs a total refurb.
Stayed 1 night in Jul 2022

4/10 Poor

Steve

Business traveller
Liked: Room comfort
Disliked: Staff & service
Well over priced
I think this hotel is totally focussed on £££. Customer service is nonexistent. £90 and £12.95 for breakfast which they charged even though I did not take breakfast. Plus £10 for parking!!
Stayed 1 night in Jul 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…..
Stayed 1 night in Jul 2022