Dear Mr. Eduardo , We thank you for taking the time to tell us about your experience during your stay with us. We regret to hear that the temperature of your toilet was not adjusted according to your preferences. Providing a cleaning service quality to our kind customers is our number one priority and we sincerely apologize for the inconvenience caused by the temperature problem that you mentioned in your comments. We assure you that we will pass the message to our team for the necessary follow-up. We hope you choose to give us another chance to provide you with better service during your next visit.to Montreal .Sincerely,Paul Leblanc Guest Service ManagerCourtyard Marriott Montreal Centre-Ville

Dear Elizabeth,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are appreciative of your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Teresa,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this amazing feedback with us.We are thrilled to read your comments on our great location, our nice rooms and more importantly, our outstanding customer service. Our team is committed to providing our guests with a memorable experience, and we are delighted to hear that your stay lived up to your expectations.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear ahmad,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are happy to read your comments on our excellent customer service, our comfortable beds and our fantastic location.Our property is indeed located in the heart of Montreal within walking distance of major attractions such as the Old Port, restaurants, shops, two metro stations (Place des Arts and Place d'armes) etc.We would look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Janey,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We appreciate your comments on our property, and we are happy to hear that everything was wonderful with your stay.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear graziano,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We appreciate your comments on our property, and we are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Ifeyinwa,We thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your experience with us.However, based on how you scored us, it seems like you were not impressed by our service. We would like to hear more about your stay in order to look into the challenges that you faced during your stay, and bring about corrections where needed.We look forward to your detailed feedback.Thank you again for staying with us and sharing your feedback.Best regards,Laurent GustaveGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Julieta,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this amazing feedback with us.We are thrilled to read your comments on our outstanding customer service. Our team is committed to providing our guests with a memorable experience, and we are delighted to hear that your stay lived up to your expectations.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Monique,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are happy to hear that our location was convenient for your stay.Our property is indeed located in the heart of Montreal within walking distance to the major tourist attractions.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Paul LeblancGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Elizabeth,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are happy to hear that our location was convenient for your stay.Our property is indeed located in the heart of Montreal within walking distance to the major tourist attractions.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Austin,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are happy to read your comments on our cleanliness, our ideal location in the heart of Montreal and more importantly our friendly and helpful staff.Our team is committed to providing our guests with a memorable experience, and we are delighted to hear that your stay lived up to your expectations.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Lisa, Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We are thrilled to read your comments on our excellent customer service and on our room's cleanliness. We look forward to welcoming you back anytime soon. Best regards, Alexandre Vergnes Guest services manager

Dear Thai,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us. We appreciate your review on our amazing location. Our property is indeed located in the heart of Montreal within walking distance of major attractions. We look forward to accommodating you again on your next visit to our beautiful city of Montreal. Best regards, Alexandre Vergnes Guest Service Manager

Dear Manasvi,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us. We are delighted to hear that you had an enjoyable stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal. Best regards, Alexandre Vergnes Guest services manager

Dear Colin, Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We appreciate your review on our amazing location and parking. Our property is indeed located in the heart of Montreal within walking distance of major attractions. We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards, Alexandre VergnesGuest Service Manager

Dear Nicholas,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We look forward to welcoming you back anytime soon. Best regards, Alexandre Vergnes Guest services manager

Dear Andrew,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We are happy to read your comments on our great location and excellent customer service. We look forward to welcoming you back anytime soon. Best regards, Hotel Management

Dear jillian,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We are happy to read your comments on our great location and outstanding customer service. Our team is committed to providing our guests with a memorable experience, and we are delighted to hear that your stay lived up to your expectations.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Gravina, Thank you for your recent stay with us here at the Courtyard Marriott Montreal Centre-Ville and for taking the time to share your feedback. Your feedback is important to us. We are surprised by your comment concerning our property. We pride ourselves as a property that strives to maintain the highest Marriott standards . We are curious to know what was found outdated or in need of upgrade during your stay experience as we have no record of any complaints regarding our infrastructures. As this will help us correct any issues as we strive to make every guest stay a memorable one. Thank you once again for choosing the Courtyard Marriott Montreal Centre-Ville. Jean Gayraud Guest service manager

Dear Arundhathi,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are appreciative of your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Theodoros,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are appreciative of your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Alexandre Vergnes Guest Service Manager

Dear Bhargav,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are appreciative of your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Erika,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We are thrilled to read your comment on our rooms cleanliness.We look forward to welcoming you back anytime soon. Best regards, Alexandre Vergnes Guest services manager

Dear Debra,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We are delighted to hear that you have enjoyed your stay with us as you have scored our property 5/5.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Alexandre VergnesGuest Service Manager

Dear Navpreet,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We look forward to welcoming you back anytime soon. Best regards, Alexandre Vergnes Guest services manager

Dear Rostyslav ,Your feedback is important to us. In regard to your concerns mentioned pertaining to the room temperature, we would first like to offer our apologies for any inconveniences you may have encountered during your stay. Had we been made aware of this matter it would have been our pleasure to help correct the issue. We look forward to serving your lodging needs again on your next visit to our beautiful city Montreal.Best regards,Hotel Management

Dear Georgia,Thank you for taking the time to tell us about your experience during your stay with us. Please kindly note that, due to an unforeseen event, we had to close the swimming-pool during your stay in order to do what is necessary to provide our beloved guests a better service.We offer you our sincerest apologies for the inconvenience caused.We hope you will choose to stay with us again when your travels bring you back to the area.Sincerely,Alexandre Vergnes Guest services manager

We thank you for the review Tharu. We are glad you enjoyed your stay with us and have a great day!

Dear Denis,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We are delighted to hear that you have enjoyed your stay with us as you have scored our property 5/5.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Alexandre VergnesGuest Service Manager

Dear Diana,Thank you for staying at the Courtyard Marriott Montreal Centre-ville and for taking the time to share your experience with the Expedia community.We are very appreciative of your wonderful and very detailed comments about our facilities.Indeed, our property is ideally located, and we are thrilled to hear that were able to enjoy it throughout your entire stay. We would love to welcome you back the next time your plans bring you to our beautiful city of Montreal.Best regards,Alexandre VergnesGuest services manager

Dear Duri, We thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We appreciate your excellent comment about our swimming pool. We look forward to welcoming you again during your next visit to Montreal. Best regards,Alexandre Vergnes Guest Service Manager

Dear Bhavyakumar ,Thank you for completing the survey regarding your recent stay at the Courtyard Marriott Montreal Centre-Ville.We noticed that you rated us 3 out of 5 with the intention of recommending our hotel.We would like to have more details about your stay.We look forward to your detailed feedback as it will help us evaluate our service and see what we could have done better to make your stay memorable.Thank you again for staying with us and sharing your feedback.Best regards,Alexande Vergnes Guest services manager

Dear Whitney,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We appreciate your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Jennifer,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this amazing feedback with us.We are delighted to hear that you had a great stay with us. We look forward to serving your lodging needs again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Linda,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are happy to read your review on our location. Our property is indeed located in the heart of Montreal within walking distance of major attractions such as the Old Port, restaurants, shops, two metro stations (Place des Arts and Place d'armes) etc.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Christopher,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.In regards to the noise mentioned in your comments, we do not have any records that you mentioned that during your stay as we could change your room to a quieter one.We will inform our team of your preference for quiet rooms next time. We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Lisa,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.In regards to our location, our property is located in the center of Montreal. We know that the constructions going around the city may be somewhat inconveniencing.However, our city of Montreal is attractive, in part, thanks to its beautiful buildings. We will inform our team of your preference for quiet rooms next time. We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Nick, Thank you for completing the survey regarding your recent stay at the Courtyard Marriott Montreal Centre-Ville. We noticed that you rated us 1 out of 5 with the intention of recommending our hotel. We would like to have more details about your stay. We look forward to your detailed feedback as it will help us evaluate our service and see what we could have done better to make your stay memorable. Best regards, Jean Gayraud Guest Services Manager

We thank you for the review Felice. We do apologize as we would not have any control over the construction happening in the always growing downtown Montreal area. We are glad you enjoyed your stay with us and have a great day!

Thank you for your time Andrea. It was a pleasure to have you stay with us. As for room preferences, they can always be requested at the moment of your check-in, or immediately after viewing the room, if it was not to your liking. Have a great day!

Cher Sebastien,Nous vous remercions d'avoir séjourné au Courtyard Marriott Montréal Centre-ville et d'avoir pris le temps de partager cet excellent avis avec nous.Nous sommes heureux d'apprendre que vous avez passé un agréable séjour chez nous.Nous sommes impatients de vous héberger à nouveau lors de votre prochaine visite dans notre belle ville de Montréal.Harry VoltaireGérant du service à la clientèleCourtyard Marriott Montréal Centre-Ville

Dear Brett,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We appreciate your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Joseph,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are happy to hear that our location was convenient for your stay.Our property is indeed located in the heart of Montreal within walking distance to Sainte Catherine Street, two metro stations (Place des Arts and Place d'armes).We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Hakan,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this great feedback with us.We are thrilled to read this amazing review on our property.Our hotel indeed maintains a high standard of cleaning, and our staff is committed to providing our guests with a memorable experience.We are happy to hear that you had a very nice stay with us.It will be a pleasure to share these nice comments with the rest of the team.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Nadine Youssef Kamal Botros,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We appreciate your comments on our property and are happy to hear that you enjoyed your stay with us.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Wlmer,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We are delighted to hear that you have enjoyed your stay with us as you have scored our property 5/5.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Alexandre VergnesGuest Service Manager

Dear Chantele,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share this amazing feedback with us.We are thrilled to read your comments on our great facilities, our fantastic rooms and more importantly, our outstanding customer service. Our team is committed to providing our guests with a memorable experience, and we are delighted to hear that your stay lived up to your expectations.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Service ManagerCourtyard Marriott Montreal Downtown

Dear Felix,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us.We are delighted to hear that you have enjoyed your stay with us as you have scored our property 5/5.We look forward to accommodating you again on your next visit to our beautiful city of Montreal.Best regards,Alexandre VergnesGuest Service Manager

Dear Sylvia,We thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your experience with us.However, we are puzzled by your comments regarding the microwave and the ports in the suites.Please kindly note that our suites are equipped with USB ports and there is a microwave therein.For the standard rooms, which you booked, there is a microwave available at the front desk 24/7.We would like to accommodate you again next time your plans bring you to our beautiful city of Montreal.Best regards,Harry VoltaireGuest Services ManagerCourtyard Marriott Montreal Downtown

Dear Mr. Serge Dube ,Thank you for staying at the Courtyard Marriott Montreal Downtown and for taking the time to share your feedback with us. We are happy to hear that you have enjoyed your stay with us as you have scored our property 4/5.About your concerns mentioned the construction near by as you know this matter is out of of our hand but next time you can ask the front desk to reallocate your room in case your room it was noisy . Concerning the bathrobes we would like to inform you that as per the Courtyard Marriott amenities standard we are not providing bathrobes in the guestrooms.we offer you our sincerest apologies for that experience caused and we would like to welcome you again during your next visit to our beautiful city of Montreal,Best regardsPaul LeblancGuest Service ManagerCourtyard Marriott Montreal Downtown