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Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!
Helpful, pleasant staff, a good area and comfy bed
Richard
Stayed 4 nights in Apr 2024
Response from Fouad on 30 Apr 2024
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.
I had no issues with the property. Check-in was seamless and quick, staff were nice enough. Hotel was presentable (nice lobby) and clean. The hotel is located in an amazing spot, close to Crescent Rd restaurants and pubs. Most things are within walking distance if you’re able to walk for a decent period of time. It’s right near the downtown core. Room was nice although the headboard of the beds was a little tattered and there was a small stain on the bedsheet, but nothing that really turned me off of the hotel. Everything was very clean and well kept. Would recommend.
Christopher
Stayed 3 nights in Apr 2024
Response from Fouad on 30 Apr 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.
10/10 Excellent
Matthew
27 Apr 2024
I was very pleased with this hotel. The rooms were bigger than advertised and seemingly clean. The room was quiet even facing the street. Everyone at this location was kind and helpful. Definitely recommend if you’re in Montreal.
Matthew
Stayed 4 nights in Apr 2024
Response from Bredy V on 28 Apr 2024
Thank you for your feedback we are glad to hear that you enjoyed your stay with us, we will be more than happy to welcome you back.
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.
Bed was super comfy the rooms where cosy and very nicely put together, the restaurant staff was amazing and food was incredible, amazing experience and will be back
Matt
Stayed 3 nights in Apr 2024
Response from Fouad on 21 Apr 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay!
very good hotel, great staff, great area, nice clean room, the ONLY critique, pillows a tad worn out! But that's a small issue maybe
Liam
Stayed 1 night in Apr 2024
Response from Fouad on 21 Apr 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.
8/10 Good
Alexander
20 Apr 2024
Liked: Staff & service
Good property overall. Only critique is that we noticed some fingerprints on the glasses in the room and appliances in kitchenette
Alexander
Stayed 6 nights in Apr 2024
Response from Fouad on 21 Apr 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.
Being from a small town in Nova Scotia, I wasn’t really sure what to look for but the Sens hotel I was really amazed with. The lady we dealt with at the desk was very sweet and I would recommend this place to anyone!
Only thing I was confused about is breakfast, as everything is set out as a continental breakfast, so as you would think I went in and got some breakfast. The employee never informed me of being charged beforehand and came up behind me and told me I can’t have anything unless I pay.
Other than that, thank you for the wonderful stay!
Harrison
Stayed 2 nights in Apr 2024
Response from Fouad on 20 Apr 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.
Staff was friendly and beyond accommodating! Very clean and updated. Great walking distance to Metro and all things Montreal!
shannon
Stayed 2 nights in Apr 2024
Response from Fouad on 20 Apr 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!
Useful functional and clean room with great staff.
Belinda
Stayed 1 night in Apr 2024
Response from Fouad on 20 Apr 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.
6/10 Okay
Bilal
15 Apr 2024
Service and location is nice. Our room was ver average with no character. Cooling/heating was super loud.
Bilal
Stayed 2 nights in Apr 2024
Response from Fouad on 20 Apr 2024
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at SENS hotel, and we would love another opportunity to better serve you in the future.
4/10 Poor
rosie
15 Apr 2024
Disliked: Staff & service
I arrived in a Thursday April 11/2024
I checked out the room. Only one robe. When there are two people.then I turned on the tv was not working. Asked numerous of times. Still nothing was done about the TV. Then they sent somebody upstairs finally in my room had no clue what he was doing and that was it. Oh, one more thing to add when we were checking in the One person that really stands out is Roberto very nice person. Keep up the good work.
rosie
Stayed 3 nights in Apr 2024
Response from Fouad on 20 Apr 2024
Thank you for the feedback and apologies for any inconvenience we may have caused you during your stay. It is clear that we fell short in providing you with the SENS Hotel experience that you deserve. Customer satisfaction is our first priority here at SENS, and we would love another opportunity to better serve you in the future.
8/10 Good
Monica
14 Apr 2024
Liked: Cleanliness, staff & service
Monica
Stayed 2 nights in Apr 2024
Response from Fouad on 20 Apr 2024
Thank you for sharing your feedback, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!
6/10 Okay
Dave
Business traveller
12 Apr 2024
Liked: Cleanliness, staff & service, amenities
The only concern I had was with the Sound coming from the Heater, it was too loud to keep on.
luckily i didn't need Heat or AC.
everything else was great
Dave
Stayed 2 nights in Apr 2024
Response from Fouad on 13 Apr 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.
The room was fantastic. All front desk personnel were very helpful. Car valet available at additional cost. Near Musée des Beaux Arts and quite close to a metro stop.
Suzanne
Stayed 2 nights in Apr 2024
Response from Fouad on 11 Apr 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!
Will choose this again next time, very comfortable
Diane
Stayed 2 nights in Apr 2024
Response from Fouad on 11 Apr 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.
Pet friendly, room is nice and clean, staff are very polite and professional. Variety of restaurant options within walking distance from the hotel. Highly recommend stays here.
Juan
Stayed 1 night in Apr 2024
Response from Fouad on 11 Apr 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.
Quiet and charming hotel, simple amenities and convenient location.
Fabien
Stayed 4 nights in Mar 2024
Response from Melanie Boulianne on 7 Apr 2024
Thank you for taking the time to share your experienceI am happy to see that your enjoyed your stay and we look forward to welcoming you back in the future
Thank you for taking the time to share your experienceI am happy to see that your enjoyed your stay and we look forward to welcoming you back in the future
It was an overnight stay only, but the room was large and well appointed. No complaints.
Norman
Stayed 1 night in Apr 2024
Response from Melanie Boulianne on 7 Apr 2024
Thank you for taking the time to share your experienceI am happy to see that your enjoyed your stay and we look forward to welcoming you back in the future
Sweet, modern hotel with comfortable beds and very nice staff.
Jeanne
Stayed 2 nights in Mar 2024
Response from Melanie Boulianne on 7 Apr 2024
Thank you for taking the time to share your experienceI am happy to see that your enjoyed your stay and we look forward to welcoming you back in the future
Everything is nice. Except for the sound of the heater at night.
Hoa
Stayed 2 nights in Mar 2024
Response from Melanie Boulianne on 7 Apr 2024
Thank you for taking the time to share your experienceI am happy to see that your enjoyed your stay and we look forward to welcoming you back in the future
Thank you for taking the time to share your experienceI am happy to see that your enjoyed your stay and we look forward to welcoming you back in the future
Thank you for taking the time to share your experienceI am happy to see that your enjoyed your stay and we look forward to welcoming you back in the future
Room looked exactly as they appear in photos. Hotel is close to downtown. I would stay here again.
Kordeiro
Stayed 2 nights in Mar 2024
Response from Melanie Boulianne on 7 Apr 2024
Thank you for taking the time to share your experienceI am happy to see that your enjoyed your stay and we look forward to welcoming you back in the future
Everything is amazing. Location, staff, rooms amenities etc. but parking is a concern. The hotel only offers valet and thats chargeable unlike other hotels which offer free parking for guests. Except that. Everything was excellent. Specifically the staff. Very helpful and cooperative.
Ishaan
Stayed 2 nights in Mar 2024
Response from Melanie Boulianne on 7 Apr 2024
Thank you for taking the time to share your experienceI am happy to see that your enjoyed your stay and we appreciate your feedback to help us improve our customer experience
The staff was very accommodating, we arrived early in Montreal and they were able to give us an early check in as well as a late check out. They were friendly and punctual with any requests we had. Plus the hotel is located in a great neighbourhood walking distance from Saint Catharine St and close to all modes of transport as well!
Nikeeta
Stayed 2 nights in Mar 2024
Response from Melanie Boulianne on 7 Apr 2024
Thank you for taking the time to share your experienceI am happy to see that your enjoyed your stay and we look forward to welcoming you back in the future
Restaurant only let you have the breakfast Buffett which was $25 each. It was cereal and breakfast sandwiches.
Front desk clerk suggested Beatrice Restaurant and maybe best meal I have eaten. Thank you
Overall hotel was very good for the price
Shaun
Stayed 2 nights in Mar 2024
Response from Fouad on 31 Mar 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.
The corner king bed room is the most beautiful hotel space I've ever stayed at in Montréal. Such classy, and beautiful details. I love the carpetless floors and the pillow selection is perfect, finally a comfortable firm option. Would have happily stayed longer!
Julie
Stayed 2 nights in Mar 2024
Response from Fouad on 31 Mar 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!
Thank you for your feedback. We are glad to have provided you with the Sens Hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.
8/10 Good
Francine
30 Mar 2024
Liked: Cleanliness, staff & service
Francine
Stayed 2 nights in Mar 2024
Response from Fouad on 31 Mar 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!
6/10 Okay
Lee
Travelled with family
29 Mar 2024
Liked: Cleanliness, staff & service, amenities
Very friendly staff and great location. Unfortunately, the room we stayed in was a little rough around the edges (stain on wall above bed, cracked door covering over the fridge, broken tile in shower, damaged baseboards in room). Sheets and bathroom were very clean, though. Just a little disappointed with overall condition.
Lee
Stayed 2 nights in Mar 2024
Response from Fouad on 30 Mar 2024
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at SENS Hotel, and we would love another opportunity to better serve you in the future.
The Sens staff were very polite and helpful.
The location is a quick walk to St. Catherine St. Tons of great restaurants close by.
Stephen
Stayed 1 night in Mar 2024
Response from Fouad on 26 Mar 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!
Hotel is a very good option, would definitely stay again and recommend- very affordable. I was lucky and got a complementary upgrade which was really nice. We had to find parking (Hotel ran out of parking spaces) it wasn’t ideal but Hotel suggested parking not too far away. The Hotel is a bit out of the way but close enough to walk to places, catch an Uber or taxi.
7.5 out of 10
Jeffery
Stayed 2 nights in Mar 2024
Response from Fouad on 26 Mar 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!
8/10 Good
Jackeline
Travelled with family
18 Mar 2024
Liked: Amenities
Very nice hotel and staff
Jackeline
Stayed 4 nights in Mar 2024
Response from Fouad on 21 Mar 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.
Extremely friendly staff. Very clean rooms.
Walking distance from St. Catherine's st.
Stephen
Stayed 1 night in Mar 2024
Response from Fouad on 17 Mar 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!
10/10 Excellent
Power
12 Mar 2024
Power
Stayed 4 nights in Mar 2024
Response from Melanie Boulianne on 7 Apr 2024
Thank you for taking the time to share your experienceI am happy to see that your enjoyed your stay and we look forward to welcoming you back in the future