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"I had pre-paid for my room. Then when I arrived I was informed that there would be $75.00 deposit to be placed on a card only. I feel that the deposit should have been stated prior to booking the room. Since the security deposit wasn't mentioned until I was on site trying to get into my room that I paid for, I found it shady. It's fine to expect a security deposit, just let it be known prior to booking the room."

"I think you should advertise this hotel as a hostile instead of a hotel! It smelt like the sweatiest mildew forming gym socks in my room or perhaps someone passed away in that room and it was just never taken care of. 304 was disgusting blood stains on the sheet, that were put on the bed inside out. No towels in the room, except a wash cloth and hand towel. Chair pushed up in the bed, no liners in the garbage randomly, tv remote sticky, looks like they may be started cleaning it and just walked away and said no. I got in late at night & exhausted from my drive. I didn't realize all of this. I fell asleep immediately and woke up to the disgust. I had to get up in the middle of the night to turn the fan on because the smell was so overwhelming. I went down at 6am to get towels explained the whole situation and how I would love a refund of my monies however the owner behind the counter said no can't give refund. I can put u in different room! No- I just want to shower & get out of the nasty!"

"We got booked here after our original hotel canceled our reservation. Wouldnt come back. Dirty, outdated rooms, smelled like weed in the rooms and hallways. Pool and hot tun looked gross. Same thing for breakfast 2 days in a row. Not good at all."

"It was a very dated property. Didn’t smell fresh. Continental breakfast was basic."

"The room was clean and the beds comfortable. The only issue was the phone that started beeping in the middle of the night and disturbed our sleep."

"We did have breakfast in the hotel and it was very good!"

"Check in staff very friendly and courteous. Check out lady seemed very irritated that I was checking out at 645am. Did not ask how my stay was. No breakfast ready until 7 which was a bummer Hot tub did not work. Dead skin floating in it. Pool was a bit cloudy. Room was cozy and clean. Yelling outside at 130am. Almost called law enforcement."

"If you have to travel to the Twin Cities area, Maple Grove is a nice option out of downtown yet close enough to everything on the 494 loop. This Hilton Garden Inn is tremendous amongst those options. We checked in at 9:50, and the manager alerted us to the restaurant/bar closing in 10 minutes. 10 minutes before close on a Thursday, most restaurants are busy in their shut down procedures. Fred not only kept the kitchen open, but we had a steak that was better than most places calling themselves a steak restaurant (and we're from Montana where we know steak). The Hotel was incredibly clean and every member of the staff we encountered were happy, engaging, and helpful. Do yourself a favor and stay here; and believe me try the steak."

"Great waterpark for the price, overall a great experience. Some noticeable wear on the room, but nothing major "