Search Monterosi Aparthotels

"Overall the hotel is good, there are only a few things to consider: room was clean, but there is evidence wear & tear in some parts of the room, the shower stall is too small (I had to move in 45 degree angles to turn around), only 1 oz shampoo/body wash combo is offered- for the price you would think they’d have the larger dispensers. There is no mini fridge or separate closet space, but rather a closet/coffee counter/heater in one. And there is limited outlets. Another consideration (no impact to rating), the nearest tram (line 2) is undergoing improvements and the alternative bus route is unreliable or very busy. While the walk to the nearest metro station isn’t too bad (15-20 minutes), you must consider that when booking."

"Staff was very helpful. Room was large and clean. Bed was very comfortable. Restaurant on property, providing very nice breakfast options. Close to shops, and restaurants."

"will recommend "

"Situated in a residential area. Staff needs to be trained well to meet 4 star hotel expectations."

"Under the bathroom sink was rubble for work down ( plaster) that i cleaned. The pullout couch sheets were not clean. it took forever to get a brown to clean the room. we were rationed toilette paper, i bought my own and were advised that we would have one set pf towels for a week stay. Thankfully the cleaning lady gave us extra towels,. the front desk was very short and seemed bothered when we asked for direction ( this was our first trip to Rome, Italy and we were celebrating my daughters 16th bday). I have traveled to a lot of places and this is, by far, the worst experience. I am glad that i have seen other places in Europe so I know that this is not the standard of hospitality everywhere! The hotel. upon checkout, failed to properly bill for one night and when I arrived home to Canada, I received an email about , their mistake in not billing the last night. I asked to please send the bill of what I owe and I will gladly pay, I have yet to receive the bill. I had also asked for the receipt of what I already paid and have yet to receive that as well. In the email it was stated that a link will be sent for me to pay and I have yet to receive that as well. I am in the customer service industry and i can confidently say it was the worst customer service!"

"clean room pillows need upgrading staff helpful "

"Excellent Breakfast Easy to use metro and bus services"

"Staff were amazing!"

"Very nice staff friendly "