Exterior

Reviews of Victorian Inn

3 out of 5
Victorian Inn
487 Foam St, Monterey, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 864 out of 1240 reviews" "
Rating 8 - Good. 292 out of 1240 reviews" "
Rating 6 - Okay. 52 out of 1240 reviews" "
Rating 4 - Poor. 23 out of 1240 reviews" "
Rating 2 - Terrible. 9 out of 1240 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location staff very helpful rooms were as advertised.
Stayed 3 nights in Apr 2024

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying at this property for the last 10 years, every time we visit monterey. The main reason we like this property is how easy it is to walk down to Cannery Row and the Sardine Factory restaurant. The rooms are lovely and clean. They offer a nice cheese and wine happy hour, and have a good breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Eloisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location
Stayed 1 night in Apr 2024

10/10 Excellent

Deanna

Liked: Amenities
Super friendly easy check in great service!
Stayed 1 night in Apr 2024

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Close to everything. Helpful staffs. Beyond average breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room in a great location
Stayed 1 night in Apr 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Amenities
What a beautiful inn! Large rooms, lush garden, breakfast included and a wine and cheese happy hour. Highly recommend!
Stayed 2 nights in Apr 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything! We parked our car and didn’t move it again until it was time to leave! Food, the wharf, aquarium, shopping, beaches all within walking distance! Great breakfast, and friendly staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Elias, MONTEBELLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cozy and homely. The fire place was perfect. The window open with the ocean breeze was perfect. The patio for lunch and beautiful views.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kristine, Camarillo

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 3 nights in Apr 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at this well-located property. Walking distance to everything you need. Nice staff, great breakfast, clean and attractive grounds. A very good value!
Stayed 3 nights in Apr 2024

4/10 Poor

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room faced Foam Street. I specifically asked for a quite room and was told the traffic was gone after 7 pm. Not true, cars went by up until 12:00 AM. The morning was the worst. I could hear every car that went by from 4:00 AM, when the garbage trucks started and I could not sleep! Exhausting trip.
Stayed 3 nights in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Donna

Liked: Property conditions & facilities
Staff was very accommodating. Area was a bit noisy with loud traffic.
Stayed 2 nights in Apr 2024

2/10 Terrible

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, staff exceptional, location perfect.
Stayed 1 night in Apr 2024

10/10 Excellent

jonida

Travelled with family and small children
Liked: Property conditions & facilities
It’s an older but very nice property. 2nd time staying here. We love the location. They have a nice breakfast. Staff is very friendly.
Stayed 3 nights in Apr 2024

8/10 Good

dan

Travelled with family
Liked: Staff & service
It was outdated and the heater didn’t work properly but it was cheap so you get what you pay for.
Stayed 2 nights in Jan 2024

4/10 Poor

Ian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Two woodlice in the room / bed, dripping pipe outside our room door, electricity not strong enough for UK appliances.
Stayed 2 nights in Mar 2024

10/10 Excellent

Hyo Bin

Liked: Property conditions & facilities
good place
Stayed 1 night in Apr 2024

10/10 Excellent

Jessie, Fresno

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Cute little bed and breakfast. Large rooms with fireplaces and reasonably priced. Excellent breakfast and wonderful staff. The wine and cheese hour was also nice. It’s located on a busy one-way street but it was very quiet at night. The location is great and close to all things Cannery Row, Fisherman’s Wharf and even downtown Monterey. Easy check-in and check-out and a late check-put time too. Last night we had to bring our dog and that was eight $30 add-on. My only complaint is that the maid went into our room twice with our “do not disturb” sign on. I had my lunch in there and she tossed it because she assumed we had checked out. Highly recommend!
Stayed 2 nights in Mar 2024

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect base to explore the Monterey Peninsula. The aquarium and restaurants and shops along Fisherman’s wharf within an easy walk. Attached parking garage very convenient. Room very spacious and comfortable with gas fireplace and a little balcony. Breakfast choices were excellent and staff friendly and helpful
Stayed 3 nights in Mar 2024

6/10 Okay

Jay

It’s 3 star hotel. Did not expect anything more
Stayed 1 night in Mar 2024
Response from Victorian Inn on 24 Apr 2024
Dear Jay,Thank you for the ratings and comments. We strive to provide each of our guests with a unique and personalized boutique experience. Our rooms offer guests a blend of Victorian charm with modern luxuries, private patios, balconies, or window seats, a gas-burning marble fireplace, afternoon wine & cheese hour, complimentary breakfast, and so much more. We understand each experience may differ, and we appreciate your feedback, as it helps us evaluate our hotel to enhance the guests' experience. We certainly hope we have the opportunity to welcome you back in the future to demonstrate our commitment to providing you with an enjoyable stay.Sincerely,Victorian Inn

10/10 Excellent

Rashi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was wonderful and the rooms/bed were comfy and clean. It was in a very convenient location as well which made it easy to walk around!
Stayed 1 night in Mar 2024
Response from Victorian Inn on 24 Apr 2024
Dear Rashi,Thank you for the great 5-star ratings and comments. We're glad our staff provided wonderful service and that you had a comfortable time staying with us and enjoyed our location. We look forward to welcoming you back during your next visit to Monterey.Sincerely,Victorian Inn

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Monte L

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Much needed updating - the picture shows an nice Victorian home but actually you stay next door in a motel like giant facility that is not clean and rundown
Stayed 1 night in Mar 2024
Response from Victorian Inn on 24 Apr 2024
Dear Monte L,Thank you for taking the time to write this review and bringing this to our attention. We were disappointed to learn that your most recent stay was not satisfactory. The hotel's main building has our Front Desk, Lobby, Parlor, and a few guestrooms. Other guestrooms are located in adjacent buildings designed to complement the Victorian style of the original home. We do our best to provide our guests with a unique and personalized boutique experience. We appreciate your feedback and have shared this with our team, as our standard is to ensure each room and the hotel is properly cleaned.Sincerely,Victorian Inn

10/10 Excellent

ruth

Travelled with family
Liked: Amenities
We had such a nice stay here,,, I love the breakfasts and afternoon wine and cheese. And, the rooms are roomy with a big fireplace and the fire makes it so cozy, just loved it … Not to mention the convenient parking and just a block from Cannery Row… Great Place to stay.
Stayed 1 night in Mar 2024
Response from Victorian Inn on 24 Apr 2024
Dear Ruth,Thank you for the wonderful 5-star ratings and comments. We're glad you had a cozy and lovely time staying at our hotel and enjoyed the fireplace, breakfast, wine & cheese reception, and our locaton. We look forward to welcoming you back during your next visit to Monterey.Sincerely,Victorian Inn

8/10 Good

DAVID, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was noisy at night and early morning. Room was warm until nighttime, and then quite cold. Bed linens were not warm enough.
Stayed 2 nights in Mar 2024
Response from Victorian Inn on 24 Apr 2024
Dear David,Thank you for taking the time to write this review and bringing this to our attention. We understand the noise level of surrounding rooms can disrupt a good night's rest, and we apologize for the issues you experienced. We appreciate all your feedback and have shared this with our teams in an effort to resolve the matter. The satisfaction and comfort of our guests are our highest priority, and we hope this does not deter you from staying with us in the future so we may have the opportunity to welcome you back during your next visit to Monterey.Sincerely,Victorian Inn

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet bed and breakfast, loved it
Stayed 1 night in Jan 2024
Response from Victorian Inn on 24 Apr 2024
Dear Haley,Thank you for the wonderful 5-star ratings and comments. We're glad you had a lovely time staying with us and enjoyed the breakfast. We look forward to welcoming you back during your next visit to Monterey.Sincerely,Victorian Inn

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, lovely wine and cheese and breakfast, friendly staff. Have stayed here multiple times and will continue to do so.
Stayed 1 night in Mar 2024
Response from Victorian Inn on 24 Apr 2024
Dear David,Thank you for the terrific 5-star ratings and comments. We're always delighted to learn that guests, such as yourself, continue to choose our hotel during their visits to Monterey, especially when our staff provides friendly service. We're so happy each time you've had a beautiful and lovely stay while enjoying the wine & cheese reception and breakfast. We look forward to welcoming you back again soon.Sincerely,Victorian Inn

6/10 Okay

Jessica

Travelled with family and small children
Liked: Staff & service
The room I had overlooked the Main Street and was very very noisy. Windows are very old and has absolutely no sound proofing. The place was very clean and well maintained. The breakfast was decent. I would have enjoyed my stay if not for the noise.
Stayed 1 night in Mar 2024
Response from Victorian Inn on 24 Apr 2024
Dear Jessica,Thank you for taking the time to write this review and bringing this to our attention. We appreciate your feedback regarding the noise level of the surrounding area and understand it can disrupt a good night's rest. We apologize for the inconvenience you experienced and have shared this with our team, as this helps us evaluate our hotel and enhance the guests' experience. We hope this does not deter you from staying with us in the future, and we have the opportunity to welcome you back during your next visit to Monterey so we may demonstrate our commitment to providing you with a quieter stay.Sincerely,Victorian Inn

10/10 Excellent

Marla

Travelled with group
Liked: Cleanliness, staff & service, amenities
My friend and I went there for our birthdays and we were pleasantly surprised at how wonderful this place was. Beautiful room, wonderful staff, great location, easy parking, good breakfast and happy hour. You'll be extremely happy here.
Stayed 1 night in Mar 2024
Response from Victorian Inn on 24 Apr 2024
Dear Marla,Thank you for the wonderful 5-star ratings and comments. We're glad you and your friend had a beautiful birthday celebration staying at our hotel enjoyed our location, breakfast, and wine & cheese reception. We look forward to welcoming you back during your next visit to Monterey.Sincerely,Victorian Inn

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice centrally located property within walk to wharf and cannery row. Parking $17/day I believe. Parking is unsecured but plenty room. Hot breakfast in small dining area. Basic wine and cheese nightly at 5pm. Pet friendly. No air conditioning but they did offer a tower fan. I stayed in room 126 bottom floor. No spare blankets in room but I’m sure you can ask for them if needed. Comfortable king bed and pillows. Mini fridge. No microwave. Gas fireplace. Slider patio door with screen and two chairs. Door with security bar. Could not hear any of the kids or pets that stayed. Overall nice stay. Only note is you are not staying in the Victorian home. That’s where you check in and eat. Rooms are in other adjacent buildings. Would stay again.
Stayed 2 nights in Mar 2024
Response from Victorian Inn on 24 Apr 2024
Dear Dana,Thank you for the 5-star rating and comments. We appreciate all your feedback and have shared this with our team. Regarding the parking, we have a secured parking lot that includes a nightly security guard, security cameras, and other features to help keep it safe for our guests. We're glad you had an overall nice and comfortable time staying at our hotel. We certainly hope we have the opportunity to welcome you back during your next visit to Monterey.Sincerely,Victorian Inn

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and good breakfast .
Stayed 2 nights in Mar 2024
Response from Victorian Inn on 24 Apr 2024
Dear Julia,Thank you for the wonderful 5-star ratings and comments. We're glad our staff was friendly, and you had a good time staying with us and enjoyed the complimentary breakfast. We look forward to welcoming you back during your next visit to Monterey.Sincerely,Victorian Inn

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay, including nice breakfast. Only complaint was hearing noise from room above, so ask for a third floor room
Stayed 2 nights in Mar 2024
Response from Victorian Inn on 24 Apr 2024
Dear Richard,Thank you for taking the time to write this review. We're glad you had an overall nice time staying with us and enjoyed the complimentary breakfast. We appreciate your feedback regarding the noise level of the neighbors above your room and understand it can disrupt a good night's rest; we apologize for the issues you experienced and have shared this with our teams in an effort to evaluate our hotel. We hope this does not deter you from staying with us in the future, and we have the opportunity to welcome you back during your next visit to Monterey.Sincerely,Victorian Inn

8/10 Good

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to visit. Enjoyed our stay.
Stayed 1 night in Mar 2024
Response from Victorian Inn on 24 Apr 2024
Dear Charlie,Thank you for the positive ratings and comments. We're glad you had a good time staying with us, and we look forward to welcoming you back during your next visit to Monterey.Sincerely,Victorian Inn

10/10 Excellent

Brayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful room with fireplace and terrace! Only hotel we’ve been to with 2 chairs! We can both sit and relax. Beautiful area, convenient. Only negative was that all 4 pillows were too thick for us.
Response from Victorian Inn on 24 Apr 2024
Dear Joseph,Thank you for the 5-star ratings and comments. We're glad you had a beautiful and relaxing time staying at our hotel and enjoyed the fireplace and terrace. We appreciate all your feedback and have shared it with our team. We look forward to welcoming you back during your next visit to Monterey.Sincerely,Victorian Inn

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for all of interest
Stayed 1 night in Mar 2024
Response from Victorian Inn on 24 Apr 2024
Dear Wayne,Thank you for the great 5-star ratings and comments. We're glad you enjoyed our location, and we look forward to welcoming you back during your next visit to Monterey.Sincerely,Victorian Inn

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Rich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at Victorian Inn one or two times a year because it's convenient and peaceful. The morning breakfast is high quality and always fresh.
Stayed 2 nights in Mar 2024
Response from Victorian Inn on 24 Apr 2024
Dear Rich,Thank you for the wonderful 5-star ratings and comments. We're delighted you have stayed with us in the past and continue to choose our hotel during your visits to Monterey. We appreciate long-time guests such as yourself, and we're glad each time you have a peaceful experience and enjoy our convenient location. We look forward to welcoming you back again soon.Sincerely,Victorian Inn

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff, great location and comfortable spacious rooms. A great option to explore Cannery Row
Stayed 1 night in Mar 2024
Response from Victorian Inn on 24 Apr 2024
Dear Andrew,Thank you for the wonderful 5-star ratings and comments. We're glad our staff provided fabulous service and that you had a great and comfortable time staying with us and enjoyed our location. We look forward to welcoming you back during your next visit to Monterey.Sincerely,Victorian Inn

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to aquarium and cannery row. Breakfast was great.
Stayed 2 nights in Mar 2024
Response from Victorian Inn on 23 Apr 2024
Dear Jacqueline,Thank you for the wonderful 5-star ratings and comments. We're glad you had a great time staying with us and enjoyed the complimentary breakfast and our location. We look forward to welcoming you back during your next visit to Monterey.Sincerely,Victorian Inn

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn’t like the service .we were given a room next to the office very noisy. We requested to be moved . We followed the instructions on requesting to clean our room. When we came back from dinner to my dismay the room was not clean! The housekeeper never went into our room it was late in the evening so requested clean towels, toilet paper.i had to take garbage out. Very expensive for deposit and parking.
Stayed 3 nights in Mar 2024
Response from Victorian Inn on 23 Apr 2024
Dear Sandra,Thank you for taking the time to write this review and bringing this to our attention. We were all disappointed to learn that we fell short of service standards and apologize for the issues you experienced. Rest assured, this feedback has been shared with our housekeeping team, as this helps to implement training and highlights the importance of guest satisfaction.Sincerely,Victorian Inn

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice there! Great rooms and for the most part well kept up! Would definitely return!
Stayed 1 night in Mar 2024
Response from Victorian Inn on 23 Apr 2024
Dear Debbie,Thank you for the wonderful 5-star ratings and comments. We're glad our staff was accommodating, and you had a great time staying with us. We look forward to welcoming you back during your next visit to Monterey.Sincerely,Victorian Inn