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"It was ok in the middle of renovation but overall it was ok"

"Staff outgoing and friendly. "

"Everything was worth the stay "

"They had roaches everywhere in room "

"everything was good"

"Great parking and access to highway "

"I checked in on April 25, 2026 for a two‑night reservation. I booked through Expedia, for a business trip. What I walked into was nothing like what was advertised online. The photos on the website are completely misleading they do not match the reality of what this room actually looks like. The images show clean, modern, well‑maintained spaces. What I got was the exact opposite. The moment I entered the room, I saw a roach crawling inside, which is absolutely unacceptable for any hotel claiming to offer safe, sanitary accommodations. Then I noticed cobwebs hanging directly over the bed, proving the room had not been cleaned or inspected at even the most basic level. This wasn’t a small oversight this was a complete failure of housekeeping and hygiene. On top of that, there was constant loud disturbance outside my door, including kids running back and forth, yelling, and slamming doors. Between the pest infestation, the filth, the noise, and the false advertising, the room was completely unusable. I could not work, rest, or safely remain in the space. Because of these conditions, I left after only 4 hours. I did not stay overnight, and I did not receive the services I paid for. What makes this situation even more outrageous is the manager’s (Susan) behavior afterward. Instead of acknowledging the hotel’s clear failures, she tried to charge me for the entire two‑night stay, despite the fact that I left the same day due to their unsanitary and unsafe conditions."

"The room was good"

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