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Reviews of Hotel - Résidence Am Klouschter

3 out of 5
Hotel - Résidence Am Klouschter
8, avenue Marie-Adélaïde, Mondorf-les-Bains

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 106 reviews" "
Rating 8 - Good. 33 out of 106 reviews" "
Rating 6 - Okay. 6 out of 106 reviews" "
Rating 4 - Poor. 0 out of 106 reviews" "
Rating 2 - Terrible. 3 out of 106 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

mohammed

Stayed 1 night in Mar 2023
Response from Reception Team on 22 Apr 2023
Bonjour,Nous vous remercions pour votre retour et au plaisir de vous accueillir à nouveau.Cordialement,Reception Team

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Farrah E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff and the breakfast was great!
Stayed 1 night in Nov 2021
Response from Ben on 27 Nov 2021
Thank you very much for your comment. We hope to welcome you again in the future

2/10 Terrible

Verified traveller

Stayed 3 nights in Jun 2019
Response from Réception on 22 Jun 2019
N'hésitez pas à nous contacter pour nous faire par de vos remarques. L'équipe Am Klouschter

10/10 Excellent

AR, San Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good location, value, parking, helpful staff. Could have used better TV in rooms
Stayed 2 nights in Apr 2019
Response from Reception on 11 Apr 2019
Thanks a lot for your feed back.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well presented Staff great and breakfast first class
Stayed 1 night in Mar 2019
Response from Reception on 28 Mar 2019
Thanks a lot for your feed back. Am klouschter Team

10/10 Excellent

John, Luxemburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and very clean. The staff is amazing. The rooms are big.
Stayed 3 nights in Oct 2018
Response from Reception on 12 Oct 2018
Thank you very much. To the pleasure of welcoming you a next time.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2018
Response from Reception on 26 Sept 2018
Dear guest, thank you very much for your rating! We would be pleased to welcome you again. Kind regards, Reception

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but very bad
Very nice hotel, good room, perfect sauna, definitelly a place to come back BUT giving a promise to me at the check in that my unused night will be refunded if Hotels.com agree & then do not honor your promise makes you 1 star hotel as SCAMMING people is not how people do business. I would not mind if you had said 'it is no refundable no matter why you are late", but to make a promise & go over it....
Stayed 4 nights in Jun 2018
Response from Reception on 16 Feb 2019
Dear guest, We are really sorry for this confusion.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2018
Response from Reception on 20 Jun 2018
Dear guest, thank you very much for your rating:) Hope to see you again soon! Kind regards, Reception Team

10/10 Excellent

Shivakumar, Rum Doodle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Very nice and clean place. Only downside is it is abt an hour by bus from the city and the bus frequency is not too good.
Stayed 2 nights in Jun 2018
Response from Reception on 20 Jun 2018
Dear guest, thank you very much for your rating:) Hope to see you again soon! Kind regards, Reception Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Very clean and well maintained, and reasonably good breakfast options. Walking distance to the restaurants and it is really amazing value for money. WiFi is a bit weak from some of the rooms.
Stayed 3 nights in Nov 2017
Dear guest, thank you very much for your rating. We are happy to hear that had a pleasent stay at Hotel-Residence Am Klouschter and we would be pleased to welcome you again. Thanks a lot and best regards, Reception

2/10 Terrible

elie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
tres grand hotel chambre spacieuse mais un lit d enfant pour une chambre seul matin a partir de 8h30 on entend l aspirateur tres mal isolé tele mon telephone a un plus grand ecran et la cerise sur le gateaux telecommande HS...
Stayed 1 night in Feb 2024
Response from Reception Team on 9 Feb 2024
Bonjour chère client, Nous sommes navrés que vous n'ayez pas apprécier votre séjour dans notre établissement.En temps normal tout nos clients sont satisfait de leur séjour.Nous vous souhaitons une agréable journée

10/10 Excellent

Fabio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Bien accueillis, super hébergement
Stayed 1 night in Jan 2024
Response from Reception Team on 21 Jan 2024
Bonjour, Merci pour votre commentaire.Au plaisir de vous revoir pour un nouvel séjour.

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consiglio!
Stayed 1 night in Nov 2023
Response from Reception Team on 21 Jan 2024
HelloThank you for your comment.We look forward to seeing you again.

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima struttura per viaggi di lavoro..letto comodo, stanza silenziosa e pulitissima. Colazione nella media. Parcheggio gratuito.
Stayed 1 night in Nov 2023

6/10 Okay

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ontbijt was vrij beperkt. De douche is superonhandig, douchekop is leuk voor erbij maar niet als hoofd douchekop. In de kamer was geen thermostaat..je kan alleen de verwarming harder of zachter zetten. Verder wel ruime kamer en een goed babybedje.
Stayed 1 night in Nov 2023
Response from Reception Team Dana on 13 Nov 2023
Dear Guest,Thank you very much for your rating!

6/10 Okay

Ronald

Travelled with partner
Liked: Cleanliness, staff & service
Redelijk hotel, veel betaald voor standaard. Nette kamers zonder airconditioning, was erg warm. Voorkant van het hotel erg lawaaierig doordat het raam open moest voor de warmte, verkeer en luid gepraat van personeel van het restant wat klaar was met werken. Ontbijt erg simpel en niet vers, fruitsalade die je steeds slechter ziet worden in 3 dagen, weinig keus.
Stayed 6 nights in Jun 2023

10/10 Excellent

Bastiaan

Stayed 1 night in May 2023
Response from Reception Team on 6 May 2023
Dear Client, Thank you very much for your rating and your comment. Reception and Reservation

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Marianna on 24 Apr 2023
Bonjour, Toute l'équipe vous remercie :) et vous attend pour un prochain séjour. MariannaTeam réception

10/10 Excellent

jeroen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Ben on 16 Feb 2023
Dear Guest,Thank you very much for your rating!

8/10 Good

pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Très bon accueil. Hotel très propre et bien situé.Prestations correctes et super petit déjeuner. Très bon rapport qualité prix
Stayed 1 night in Jan 2023

10/10 Excellent

Mathieu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Marianna on 10 Jan 2023
Dear client, thank you for your rating and your comment. Looking forward to welcome you again hopefully in the future. reservation and reception Marianna

10/10 Excellent

Wolfgang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ein sehr schön restauriertes Kloster, was es mal war, zum Hotel, mitten in der Stadt, großzügig gemacht , schöne Zimmer. Wir hatten ein Einbettzimmer , wo ein Bett rausgestellt wurde, das ist aber zu schmal für ältere Personen , das Frühstück war hervorragend
Stayed 1 night in Nov 2022
Response from Marianna on 10 Jan 2023
Dear client, thank you for your rating and your comment. Looking forward to welcome you again hopefully in the future. reservation and reception Marianna

10/10 Excellent

Léonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super vriendelijk personeel, nette kamer, prijs/kwaliteit dik in orde.
Response from Ben on 14 Nov 2022
Dear Client,Thank you very much for your comment and your rating. Looking forward to welcome you again in the future.Have a nice day!

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute neue Ausstattung der Zimmer - sehr sauber - große, neue Bäder - alles hat Tip Top funktioniert. Netter Empfang. Sehr ruhige Lage, sehr gute Parkmöglichkeiten vor Ort. Gute Adresse für Ausflüge in der größeren Umgebung (inkl Luxembourg Stadt, Schengen etc) und gute Adresse für einen erholsamen Zwischenstop.
Stayed 1 night in Oct 2022
Response from Ben on 31 Oct 2022
Sehr geehrter Herr Lambert,Vielen Dank für Ihren Kommentar und Ihre Bewertung!Wir würden uns freuen Sie in Zukunft wieder bei uns begrüssen zu können.

10/10 Excellent

Wolfgang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interessantes Ambiente stilsicher ausgestattet. Großzüzige Zimmer mit sehr schönen Badezimmer. Sehr gutes Frühstück, freundliches Personal und ruhige Lage. Dabei trotzdem gute Anbindung nach Luxemburg.
Stayed 2 nights in Oct 2022
Response from Ben on 30 Oct 2022
Sehr geehrter Herr Minder,Vielen Dank für Ihren Kommentar und Ihre Bewertung! Wir würden uns freuen Sie in Zukunft wieder bei uns begrüßen zu können.

10/10 Excellent

Jorge Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable en comparación al del resto de la zona
Stayed 1 night in Oct 2022
Response from Ben on 30 Oct 2022
Dear client,Thank you very much for your rating and your comment.We hope to welcome you again in the future.

8/10 Good

Corinna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel war in Ordnung. Zimmer klein und fein.
Stayed 1 night in Sep 2022
Response from Ben on 24 Sept 2022
Liebe Kundin,Wir bedanken uns für Ihren Kommentar und Ihre Bewertung und hoffen Sie in Zukunft wieder bei uns begrüssen zu können.

10/10 Excellent

Lambertus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi en stijlvol hotel met vriendelijk personeel wat aandacht voor detailts heeft. Het hotel is minder geachikt voor personen die moeite hebben met trap lopen omdat via een trap de hoofdingang bereikt wordt. Nette zeer schone kamers zonder airco maar wel een koelkastje en safe. Goed bed. Het hele hotel maakt een nette verzorgde, stijvolle indruk. Beperkt gratis parkeren voor het hotel.
Stayed 3 nights in Sep 2022
Response from Ben on 24 Sept 2022
Dear Client,We thank you for your comment and your rating and we hope to welcome you again in the future.

8/10 Good

Rik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijne kamer. Uitgebreid ontbijt
Stayed 1 night in Sep 2022
Response from Ben on 24 Sept 2022
Dear Client,We thank you for your comment and your rating and we hope to welcome you again in the future.

8/10 Good

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nette kamers, deftige badkamer. Met deze hete nachten was airco wel aangenaam geweest maar er was een ventilator voorzien.
Stayed 1 night in Aug 2022
Response from Ben on 15 Aug 2022
Dear client, thank you for your rating and your comment. Looking forward to welcome you again hopefully in the future.

10/10 Excellent

John Najbjerg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefales
Hyggeligt hotel med venligt personale
Stayed 1 night in Jul 2022
Response from leyla on 20 Jul 2022
cher client, merci pour votre commentaire. au plaisir de vous accueillir à nouveau Leyla

10/10 Excellent

PHILIPPE

Stayed 1 night in Jun 2022
Response from leyla on 21 Jun 2022
Cher client, merci pour votre commentaire. au plaisir de vous accueillir à nouveau Leyla

8/10 Good

M.J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simpel maar keurig hotel. Ontbijt was echt geweldig. je rook het 's ochtend door het hele hotel en gezien je er niet meer voor betaalde echt supergoed. Makkelijk parkeren en vriendelijk personeel. Voor de prijs echt meer dan prima.
Stayed 2 nights in May 2022
Response from Ben on 17 May 2022
Thank you very much for your comment. We hope to welcome you again in the future

6/10 Okay

Christophe

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2022
Response from Ben on 14 May 2022
Bonjour, merci pour votre commentaire. au plaisir de vous accueillir à nouveau. recepetion team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from leyla on 12 Feb 2022
bonjour, merci pour votre commentaire. au plaisir de vous accueillir à nouveau. recepetion team

8/10 Good

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe petit déjeuner
Séjour agréable à Mondorf dans un bel établissement sans chichis et confortable. Mention spéciale pour le petit déjeuner. De beaux produits!
Stayed 1 night in Jan 2022
Response from leyla on 12 Feb 2022
bonjour, merci pour votre commentaire. au plaisir de vous accueillir à nouveau. reception team

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
une nuit à Mondorf
L'hôtel est presque neuf et donc en parfait état bon produits dans la salle de bain superbe assiette de petit-déjeuner
Stayed 1 night in Sep 2021
Response from Ben on 17 Sept 2021
Cher client, merci pour votre commentaire. Nous prenons note de votre avis. Dans l'attente de vous accueillir à nouveau.

8/10 Good

Samira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from leyla on 23 Jun 2021
Cher client, nous vous remercions pour votre avis positif. au plaisir de vous accueillir à nouveau. service réservation et réception Leyla

10/10 Excellent

Hervé

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne adresse
Hôtel situé au calme. Chambres spacieuses et confortables ( mis à part la literie un peu ferme à mon goût ). Bon petit déjeuner copieux et varié malgré la situation sanitaire . Pas pu profiter de la partie fitness en raison du Covid.
Stayed 1 night in Mar 2021
Response from Hugo on 24 Mar 2021
Bonjour, Merci pour votre commentaire. Nous prenons note de vos remarques. En espérant vous accueillir très bientôt à nouveau, Réception et réservation Hugo

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Eli on 30 Sept 2020
cher client, Merci pour votre commentaire positif. au plaisir de vous accueillir à nouveau service réservation et réception

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from leyla on 20 Sept 2020
merci pour avis. au plaisir de vous accueillir à nouveau

10/10 Excellent

nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Établissement très propre. Personnel serviable et avenant Bon pdj. Très calme Seul problème: pas de clim et il faisait vraiment trop chaud la nuit. J’ai eu beaucoup de mal à dormir
Stayed 1 night in Aug 2020
Response from leyla on 20 Sept 2020
bonjour, merci pour avis. nous n'avons malheureusement pas de solution immédiate pour le problème de climatisation. au plaisir de vous accueillir à nouveau.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll stay here for my next trip
Friendly staff. Good location. Clean and fairly new. I’ll stay here for my next trip
Stayed 1 night in Jun 2020
Response from leyla on 2 Jul 2020
Hello, thank you for your comment, looking forward to welcoming you again reservation and reception service Leyla

10/10 Excellent

jeroen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Hugo on 22 Jun 2020
Merci pour votre commentaire

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Ben on 7 Feb 2020
Merci pour votre commentaire

10/10 Excellent

elisabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel impéccable
Hotel très agréable, je viens et reviendrais
Stayed 1 night in Dec 2019
Response from Hugo on 13 Dec 2019
Cher client, Merci pour votre commentaire nous sommes ravis que votre séjour fut à votre convenance. Dans l'attente de vous accueillir à nouveau, Réception et Réservation Hugo

10/10 Excellent

Kharbache

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
trés bon séjour
Petit déjeuner exceptionnel. Calme autour Disponibilité du personnel toujours agréable. Restaurant d'un excellent rapport qualité prix avec une carte qui se renouvelle constamment. Peut-être un bémol sur le lit
Stayed 2 nights in Nov 2019
Response from Ben on 30 Nov 2019
Bonjour, Merci pour votre commentaire gentil, Nous serions heureux de pouvoir vous accueillir chez nous.

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
une nuit au calme
un ancien monastère transformé récemment en hôtel si l'esprit est conservé, tout est moderne (ou presque) et j'ai bien dormis le restaurant est bon
Stayed 1 night in Nov 2019
Response from Ben on 21 Nov 2019
Bonjour, je vous remercie pour votre commentaire