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Overview of Sarova Whitesands Beach Resort & Spa

Photo gallery

Featured image
On the beach, white sand, sun-loungers, scuba diving
On the beach, white sand, sun-loungers, scuba diving
On the beach, white sand, sun-loungers, scuba diving
5 outdoor pools, pool umbrellas

Sarova Whitesands Beach Resort & Spa

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationBamburi Beach3 min walk
    Popular LocationNguuni Nature Sanctuary3 min drive
    Popular LocationLeisure Golf Club3 min drive
    AirportMombasa (MBA-Moi Intl.)18 min drive

Choose dates to view prices

Double Room, Poolside

3.8/5 guest room rating
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Room, Ocean View, Sea Facing

4.6/5 guest room rating
  • 258 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Studio, 1 King Bed

5/5 guest room rating
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Garden Facing Twin Room

No guest room rating
  • 280 sq ft
  • Sleeps 2
  • 2 Single Beds

Standard Double Room

5/5 guest room rating
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Pool Facing Twin Room

5/5 guest room rating
  • 301 sq ft
  • Sleeps 2
  • 1 Single Bed

About this area

Mombasa

Located in Mombasa, Sarova Whitesands Beach Resort & Spa is connected to a shopping centre. The area's natural beauty can be seen at Bamburi Beach and Nyali Beach. Wild Waters and Mamba Village are also worth visiting. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.
Popular Location

What's nearby

  • Bamburi Beach - 3 min walk
  • Haller Park - 3 min drive
  • Nguuni Nature Sanctuary - 3 min drive
  • Leisure Golf Club - 3 min drive
  • City Mall - 8 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 18 min drive

Restaurants

  • Pavilions — 1 min walk
  • Lido Seafood Grill — 1 min walk
  • Yul's - 9 min walk
  • Cheers - 10 min walk
  • Il Covo Bamburi - 13 min walk

About this property

Sarova Whitesands Beach Resort & Spa

Upscale hotel on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Sarova Whitesands Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 335 soundproofed rooms feature free WiFi and memory foam beds. For a bit of entertainment, guests will find LED TVs with digital channels, and other amenities include balconies and 24-hour room service.
Sarova Whitesands Beach Resort & Spa offers 335 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Tulia Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Sarova Whitesands Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 3 restaurants
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 5 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Rafting
  • Sauna
  • Scuba diving
  • Hot tub
  • Steam room
  • Surfing/boogie boarding
  • Waterskiing
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from noon - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in fee for check-in between midnight and 7:00 AM (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: USD 180
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 15 (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between midnight and 7:00 AM (amount varies)
  • Late check-out fee: USD 180 (subject to availability)
  • Facilities fee: USD 40 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 4 years old are not allowed in the spa

Property is also known as

Sarova Whitesands
Sarova Whitesands Beach
Sarova Whitesands Beach Mombasa
Sarova Whitesands Beach Resort
Sarova Whitesands Beach Resort Mombasa
Sarova Whitesands Resort
Whitesands Sarova
Sarova Whitesands Beach Hotel Bamburi
Sarova Whitesands Beach Resort & Spa Kenya/Bamburi
Sarova Whitesands Beach Resort And Spa
Whitesands Hotel Mombasa
Sarova Whitesands & Mombasa
Sarova Whitesands Beach Resort & Spa Hotel
Sarova Whitesands Beach Resort & Spa Mombasa
Sarova Whitesands Beach Resort & Spa Hotel Mombasa

Frequently asked questions

Can I cancel my reservation for free at Sarova Whitesands Beach Resort & Spa and receive a full refund?
Yes, Sarova Whitesands Beach Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Sarova Whitesands Beach Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sarova Whitesands Beach Resort & Spa?
As of 18 Apr 2021, prices found for a 1-night stay for 2 adults at Sarova Whitesands Beach Resort & Spa on 19 Apr 2021 start from £92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sarova Whitesands Beach Resort & Spa have a pool?
Yes, this property has 5 outdoor pools and a children's pool.
Is Sarova Whitesands Beach Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sarova Whitesands Beach Resort & Spa?
Self-parking and valet parking are free at this property.
What time is check-in at Sarova Whitesands Beach Resort & Spa?
Check-in is from noon - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available from midnight to 7:00 AM for a fee (amount varies).
What time is check-out at Sarova Whitesands Beach Resort & Spa?
Checkout is at 10 AM. Late checkout is available for USD 180 (subject to availability).
Does Sarova Whitesands Beach Resort & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of USD 30 per person applies.
Are there all-inclusive benefits at Sarova Whitesands Beach Resort & Spa?
Some rate plans available at this hotel are all-inclusive.
Where is Sarova Whitesands Beach Resort & Spa located?
Located in Mombasa, this beachfront hotel is connected to a shopping centre and within 2 mi (3 km) of Bamburi Beach, Leisure Golf Club and Nguuni Nature Sanctuary. Haller Park and City Mall are also within 3 miles (5 km).

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 52 out of 118 reviews
5 - Excellent 44%
Rating 4 - Good. 43 out of 118 reviews
4 - Good 36%
Rating 3 - Okay. 10 out of 118 reviews
3 - Okay 8%
Rating 2 - Poor. 8 out of 118 reviews
2 - Poor 7%
Rating 1 - Terrible. 5 out of 118 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

4.5/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was exceptional in regards to
Stayed 4 nights in Jan 2021

5/5 Excellent

Stayed 4 nights in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly, courteous and efficient, food variety is excellent, plenty of restaurants to choose from plus free snacks, grounds are in fantastic shape, rooms are upgraded and very comfy, pools are nice and spacious, beach is gorgeous, plenty of fun activities, what’s not to like!
Stayed 3 nights in Dec 2020

4/5 Good

Business traveller
Disliked: Cleanliness
Yes the hotel is good we got a great welcome we were given upgreat to full board as we had only booked bed and breakfast but we were dined room service anyways didnt metter much. On the cleanliness side we can say 50% because there were lots of the very small black ants in the room specially on the side table of the beds which we think the rooms needs to be to done fumigation against pest control
Stayed 5 nights in Dec 2020

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WhiteSands during the December COVID19 pandemic was a good break. The checking procedure was terrible and it was due to poor reservations services from Expedia. Would I go back perhaps not soon.
Stayed 2 nights in Dec 2020

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